Nice, clean and comfortable
The hotel and rooms are beautiful and clean however if you are traveling with kids or would like to use the pool or hot tub (main reason we chose this hotel) forget about it....Check in is at 3pm pool closes at 4pm and you need to make an appointment to use it....if you’re staying one night you will not be able to use it at all Heater never stops blowing air at full fan mode so it’s very noisy to maintain a comfortable temperature ...shower pipes whine loudly throughout entire shower definitely not worth the $$ spent....will definitely not even consider staying here again in our travels
The staff was very friendly and helpful. We were rather disappointed to learn upon checking in that the restaurant and pool were closed.
Was disappointed that for the price paid it was outdated and in need of refresh/remodel.
Ms. Helen who was at the front desk in the early hours of May 11th was very professional and courteous. Given the fact that our flight had been delayed for over 4 hours and we were not able to check in at the expected time. My only suggestion is to install a safe in the rooms to store valuables.
Breakfast was great and the hotel was very clean. Walking distance to Cracker Barrell.
I was really impressed with this hotel. It was set off the road and had beautiful surroundings. The decor was nice. Our check it was very quick and to the point. Room was as expected. No complaints. I'd definately return.
Very friendly staff, nice hotel! Decent value and decent location. Unfortunately my wife and I had to leave super early so I cannot tell you what the breakfast was like . Overall, a good place to stay!
The staff was very friendly and helpful. Rooms were clean and our requests were accomodated (for a crib) without a moment's delay.
This hotel was great. We were visiting family and not enough room for everyone at their house. This was within 20 minutes and was better than I expected. It is close to the highways, restaurants and gas stations. I would recommend it.
Very helpful staff Warm cookies in lobby Workout kit you can use in room Will go back
Beds were comfy. Convenient location.
very nice hotel with good facilities. good for business. not many good restaurants around besides the usual fast food chains
Hilton Garden Inn Cleveland/Twinsburg places you within 2 miles (3 km) of Windmill Golf Center and Cleveland Clinic - Family Health and Surgery Center Twinsburg. This 142-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. MP3 docks, refrigerators, and coffee makers are other standard amenities.
Guests staying at Hilton Garden Inn Cleveland/Twinsburg enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, conference space, and a business center.
Nice, clean and comfortable
The hotel and rooms are beautiful and clean however if you are traveling with kids or would like to use the pool or hot tub (main reason we chose this hotel) forget about it....Check in is at 3pm pool closes at 4pm and you need to make an appointment to use it....if you’re staying one night you will not be able to use it at all Heater never stops blowing air at full fan mode so it’s very noisy to maintain a comfortable temperature ...shower pipes whine loudly throughout entire shower definitely not worth the $$ spent....will definitely not even consider staying here again in our travels
The staff was very friendly and helpful. We were rather disappointed to learn upon checking in that the restaurant and pool were closed.
Was disappointed that for the price paid it was outdated and in need of refresh/remodel.
Ms. Helen who was at the front desk in the early hours of May 11th was very professional and courteous. Given the fact that our flight had been delayed for over 4 hours and we were not able to check in at the expected time. My only suggestion is to install a safe in the rooms to store valuables.
Breakfast was great and the hotel was very clean. Walking distance to Cracker Barrell.
I was really impressed with this hotel. It was set off the road and had beautiful surroundings. The decor was nice. Our check it was very quick and to the point. Room was as expected. No complaints. I'd definately return.
Very friendly staff, nice hotel! Decent value and decent location. Unfortunately my wife and I had to leave super early so I cannot tell you what the breakfast was like . Overall, a good place to stay!
The staff was very friendly and helpful. Rooms were clean and our requests were accomodated (for a crib) without a moment's delay.
This hotel was great. We were visiting family and not enough room for everyone at their house. This was within 20 minutes and was better than I expected. It is close to the highways, restaurants and gas stations. I would recommend it.
Thank you for taking the time to respond to the survey. We are glad that you enjoyed your time with us and hope to see you again soon.