2/10 Terrible
Cathy
Traveled with family
Dec 15, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling for the holidays with my elderly parents and needed a place to stay overnight. While I know it’s a lower cost hotel, I thought it’s a national chain with standards… how bad could it be. It was bad, even worse UNSAFE. It had snowed that day but had stopped hours before. The entry sidewwalk had not been shoveled, the front, automatic doors were broken and I had to pull them open myself, the entry had wet, slippery floors, and the lobby had puddles of water. Trying to get my parents in safely was a nightmare and I slipped multiple times. The young woman at the front desk acted clueless when I told her this was a hazard. But I came back later and she had attempted to clean it up, but left it to the night person who I met later to clean up. But, there’s more. The hallways reeked of cigarettes and the carpets looked like they need to be cleaned. The room was a sauna, no matter the temperature we set, it was HOT. And the pull out bed mattress, after I had to go ask for linens, was falling apart. Needless to say, we looked forward to checking out.
Cathy
Stayed 1 night in Dec 2025