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Crowne Plaza Cleveland Airport by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Premium bedding, in-room safe, desk, blackout drapes
Exterior
Reception
Daily buffet breakfast for a fee

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Place, Big Creek Reservation
    ‪2 min walk‬
  • Place, Baldwin Wallace College
    ‪3 min drive‬
  • Place, Black Cultural Center
    ‪4 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Middleburg Heights

Crowne Plaza Cleveland Airport by IHG places you next to Big Creek Reservation and within a 15-minute walk of Southwest General Health Center. This 3.5-star hotel has 238 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Big Creek Reservation - 2 min walk - 0.1 miles
  • Baldwin Wallace College - 3 min drive - 1.4 miles
  • Black Cultural Center - 4 min drive - 1.6 miles
  • Huntington Bank Field - 23 min drive - 20.1 miles
  • Rock and Roll Hall of Fame - 23 min drive - 20.1 miles

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪7 Brew Coffee - ‬4 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Fat Head's Brewery - ‬16 min walk
  • ‪Panera Bread - ‬4 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Guests of Crowne Plaza Cleveland Airport by IHG have access to an indoor pool, a 24-hour gym, and a sauna. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-12:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

Are free cancellation options available at Crowne Plaza Cleveland Airport by IHG?

Crowne Plaza Cleveland Airport by IHG provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Cleveland Airport by IHG?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland Airport by IHG on May 31, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Crowne Plaza Cleveland Airport by IHG?

This hotel is located in Middleburg Heights within a short 2-minute walk of Big Creek Reservation. You'll also find Rocky River and Rocky River Reservation within a short drive.

Will I be able to park at Crowne Plaza Cleveland Airport by IHG?

Yes, self parking is offered for free at the hotel and extended parking is available for a surcharge.

Does Crowne Plaza Cleveland Airport by IHG have a casino on the premises?

No, Crowne Plaza Cleveland Airport by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Cleveland Airport by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Crowne Plaza Cleveland Airport by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as an indoor pool.

Are there hot tubs at Crowne Plaza Cleveland Airport by IHG?

No, but guests can enjoy a sauna at this hotel.

Does Crowne Plaza Cleveland Airport by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Cleveland Airport by IHG serves buffet breakfast for a surcharge each morning at Tavolo 72.

Will Crowne Plaza Cleveland Airport by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Cleveland Airport by IHG.

Are there connecting rooms at Crowne Plaza Cleveland Airport by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Cleveland Airport by IHG?

The closest major airport to Crowne Plaza Cleveland Airport by IHG is Cleveland Hopkins International Airport (CLE), which is 6.2 mi away (12 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 16.5 mi away (23-minute drive).

Can I book a room with a balcony at Crowne Plaza Cleveland Airport by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Cleveland Airport by IHG.

Does Crowne Plaza Cleveland Airport by IHG have a wedding venue on site?

Take advantage of the wedding venue at Crowne Plaza Cleveland Airport by IHG if you plan to say "I do" during your trip.

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 312 out of 1003 reviews
Rating 8 - Good. 213 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 137 out of 1003 reviews
Rating 2 - Terrible. 182 out of 1003 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

David, Hornell

Stayed 1 night in Feb 2026

6/10 Okay

mary

Pool is closed until atleast summer was my only complaint everything else was nice.
Stayed 1 night in Feb 2026

8/10 Good

Chongdi, Pittsburgh

Stayed 1 night in Feb 2026

10/10 Excellent

Christinea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room & building - great food at restaurant!
Stayed 1 night in Feb 2026

4/10 Poor

Martina

Liked: Property conditions & facilities
Disliked: Amenities
No heat, peeling wallpaper, a non functioning tv and remote
Stayed 1 night in Feb 2026

6/10 Okay

Paul

Liked: Staff & service
The bathroom drains fir the shower and sink backed up. I had to take a shower in standing water because the drain was slow.
Stayed 2 nights in Feb 2026

2/10 Terrible

Jamie

No room available
Stayed 1 night in Feb 2026

2/10 Terrible

Anne

Stayed 1 night in Feb 2026

2/10 Terrible

Misbah

Business traveler
Disliked: Amenities
This was an unfortunately absolutely terrible experience all-around. I booked easily, and everything was going according to plan. The evening my coworker and I were set to arrive, we experienced a flight delay and I called the hotel to ensure I could still check-in if arriving after Midnight. I was told they would Check me in early, no worries, and received an email confirmation of check-in. By the time we had finals made it to the hotel, we were told we couldn’t get keys or check-in, the manager who had helped us had lied, and we wouldn’t be able to check-in the following day. I am out one night’s stay for following their policy, very disappointing from this Crowne Plaza and IHG. This is the second time I’ve stayed at this hotel with some complications.
Stayed 3 nights in Feb 2026

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service
We couldn't stay because they didn't have people to clean the rooms and overbooked the rooms. Offered no help. Had to book elsewhere.
Stayed 1 night in Feb 2026

2/10 Terrible

Matthew

If I can recommend you do anything before you stay here, it is to call ahead and make sure you have a room. Myself and a lot of other people showed up yesterday to check in and the staff said they oversold the hotel by a large number. People traveling were stranded with no transportation or options. I was fortune to have my vehicle and drove 1/2 hour away and found another hotel
Stayed 1 night in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service
Th room was good only thing I did not like was that the shower couldn’t get hot but other than that it was a nice stay clean nice room
Stayed 1 night in Feb 2026

2/10 Terrible

Shadera

Traveled with group, Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff had attitudes. Room fully paid for in advance was canceled without notice and given to other guest.
Stayed 1 night in Feb 2026

6/10 Okay

Dominique

Stayed 1 night in Feb 2026

8/10 Good

Gregory

Stayed 1 night in Feb 2026

2/10 Terrible

David

Stayed 1 night in Feb 2026

4/10 Poor

Linda

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room didn’t have a lock on it, there was mold on the wall by the windows, there was holes on the bed frame. The lobby was dirty, overflowing garbage that was not being cleaned. The staff at the lobby desk didn’t know a thing about how breakfast worked for the guests. The hallways smelled like marijuana, the elevator wasn’t working, the bathroom was dirty, our room didn’t seem like it was cleaned. Very poor hygiene overall
Stayed 1 night in Feb 2026

8/10 Good

Cheryl, Port Clinton

Traveled with family
Liked: Cleanliness, amenities
Room was clean. Nichole at the lounge was very helpful suggesting menu items and on the spot service!!
Stayed 1 night in Feb 2026

10/10 Excellent

Mackensy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Had a great night there.
Stayed 1 night in Feb 2026

10/10 Excellent

JANICE

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room, Very nice staff!
Stayed 1 night in Feb 2026

4/10 Poor

Arthur, Wayne

Business traveler, Traveled with family
Liked: Cleanliness
Cold air was coming in through the exterior doors and door frames of the rooms. The second room had the same issue. We were only able to sleep in a third room at around 3:00 a.m. Overall, it was a disappointing experience.
Stayed 1 night in Feb 2026

4/10 Poor

Melissa

Business traveler
Disliked: Cleanliness
The bathroom only had two hand towels and one washcloth. My requests for full sized bath towels were ignored. The room itself smelled musty, and there were stains on the curtains and walls. I had to scrub a medium sized yellow spot out of the bottom of the bathtub. When I left to check out, the elevator smelled like weed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Trevor, Wilsonville

Stayed 1 night in Jan 2026

10/10 Excellent

Mason

Stayed 1 night in Dec 2025

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This was genuinely a terrible experience. The place wreaked of marijuana smell… the doors literally would closed shut, and the key had to be reprogrammed three times only resulting in the maintenance guy literally taking a crow-bar to the lock to let me into the room. This place truly sucks.
Stayed 1 night in Jan 2026

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