Great location. Easy parking. Quick Check-In. Good Breakfast Options.
The parking area was right behind the hotel
The hotel is outdated , depressing decor, and not clean. The first room we got was just above a “Subway restaurant” , the room smell like if you were in the kitchen. We were assigned to a different room on another floor but was “queen size” vs “king” since they were apparently booked. The bed sheets were not clean, they had huge “yellow stains” and not only we had a bad experience with the cleanliness but We were suddenly woken up at 3:40 am by someone banging on the door and 2 phone calls. People in adjacent rooms smoking pot and talking loud.
Nice stay but room was way to small
Great location for all my to do list while in town
location was great for many venues.
Great location
This was a great room for our family's road trip, right off main highway and convenient walking to a fun beer garden. The front desk people were very helpful and friendly.
Enjoyed the building being old but well kept! Staff was friendly and the cleanliness was good! Location was perfect!
The shuttle service to University Hospital Rainbow & Babies was so helpful and very much appreciated. The rooms were very clean, comfortable, beds and pillows gave us a very restful sleep!! Lots of options for breakfast!!
Located in Downtown Cleveland, Comfort Inn Downtown is a leisurely stroll from popular sights such as Progressive Field and Rocket Mortgage FieldHouse. This 145-room hotel welcomes guests with conveniences like 3 restaurants, free in-room WiFi, and a gym.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM. Enjoy dining at Subway, one of 3 onsite restaurants.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Comfort Inn Downtown features a gym, free WiFi in public areas, and a business center. Self parking is offered for USD 14.50 per day. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a meeting room, and free newspapers.
Great location. Easy parking. Quick Check-In. Good Breakfast Options.
Dear Douglas, We are honored to receive your fantastic 5 out of 5 rating! Your glowing feedback warms our hearts and validates our ongoing commitment to delivering exceptional experiences. We're delighted to hear that your stay with us met or exceeded your expectations. It's wonderful to know that you appreciated the effort we put into creating a memorable and comfortable environment. Our team works tirelessly to ensure every guest feels valued and cherished, and your positive comments inspire us to keep reaching for the stars. We can't wait to welcome you back for another outstanding stay – your satisfaction is our greatest reward!
The parking area was right behind the hotel
Hi Sherman!Delighted to receive your glowing review! We're absolutely thrilled to hear that you had a 5-star experience at our hotel, and that our convenient parking area right behind the hotel added to your overall satisfaction. It's always fantastic to know that our guests appreciate the little details that make their stay more enjoyable. Our team is dedicated to providing a seamless and comfortable experience, and your positive feedback fuels our commitment to excellence. We look forward to welcoming you back for another fantastic stay in the future!
The hotel is outdated , depressing decor, and not clean. The first room we got was just above a “Subway restaurant” , the room smell like if you were in the kitchen. We were assigned to a different room on another floor but was “queen size” vs “king” since they were apparently booked. The bed sheets were not clean, they had huge “yellow stains” and not only we had a bad experience with the cleanliness but We were suddenly woken up at 3:40 am by someone banging on the door and 2 phone calls. People in adjacent rooms smoking pot and talking loud.
Dear Lily,We sincerely apologize for the challenges you encountered during your recent stay. It's unsettling to learn about the issues with cleanliness, room quality, and disturbances caused by neighboring guests. We take these matters seriously and will address them immediately to ensure such lapses do not recur. Our team is committed to providing a comfortable and enjoyable experience for all our guests. We appreciate your feedback, and please be assured that corrective measures will be taken. We value your patronage and hope to have the opportunity to welcome you back for a much-improved stay.
Hello James J,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
Dear Edgardo, Thank you for your positive rating! We're delighted to know that you had a satisfactory experience. If you have any more questions or need assistance in the future, feel free to reach out. Safe travels! Thank you for choosing Comfort Inn Downtown!
Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
Hi John, We desire to provide every guest with a pleasant stay, so I’m very sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return visit.
Nice stay but room was way to small
Hi Leo,Thank you for taking the time to give us a great rating and review. We're glad you enjoyed your stay with us and we look forward to having you again soon!
Great location for all my to do list while in town
Hi Jennifer,Thank you so much for giving us the highest rating and review. We are glad you appreciated and enjoyed the location of our hotel. Thank you for choosing us and hope to have you again on one of your future visits to the area!
Hi KaiCee!What a fantastic review! It sounds like you had a wonderful stay with us. We're thrilled to hear that you found our location convenient and that parking was a breeze for you. Quick check-in is always a plus, and we're delighted that you were able to start enjoying your stay without any delays. As for breakfast, we're glad to know that our options met your expectations and helped kickstart your day on a delicious note. We can't wait to welcome you back for another fantastic experience!