Gateway Inn and Suites2.0 out of 5.0
Recent guest reviews
The pool didn't have water in it (closed), no wi-fi, breakfast was a choice of two items and someone was running around above our room.
I was hesitant to stay at a 3 star hotel.... however, the staff were very nice and welcoming. The room was clean and the bed was very comfortable! The hotel has an excellent location and was very accessible. We had an excellent stay and would stay there when we are passing through TN again!
I stayed at this hotel while in town for a friend's wedding. When I walked into the hotel, there was no one at the counter. When someone did finally come to the counter I was thrown back by her very casual appearance (bleach stains in shirt). The bed was horrible. I felt every spring in the mattress. The housekeeper did not clean out the coffee pot. This hotel was at least convenient to a lot of eateries and stores including the mall. It was bearable for only one night.
We were in town to visit family for the Thanksgiving holidays and stayed two nights. The staff was nice and conversational, but did not dress nor groom professionally. The linen, pillows, mattresses, and fixtures could be upgraded to add value. For the price, my expectations was to rate this hotel an overall rating of 3 stars. After the stay the best I could give was 2 stars. The stay was OK.
Easy to find and central to eating and shopping. This is an old structure that has been extensively remodeled and looks nice. However, it's lipstick on a pig. Fridge and microwave in an inaccessable spot and internet plug is in a different room from desk. Bed is worn and cheap, towels are actually see through. Breakfast was truly stale breads, bagels, and generic cereals with fruit. Someone put a lot of money into remodel but planned poorly and cut back on amenities that are industry standards. Improve lighting, linens, odor control and minor room design, and this hotel might rise to a bit above average.
Gateway Inn and Suites places you 6.9 mi (11 km) from Austin Peay State University and 11.9 mi (19.2 km) from Fort Campbell. This 60-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. War Memorial Park and Links at Novadell are also within a 20-minute drive.
Free continental breakfast is included with your stay and is served from 6 AM to 10 AM.
All of Gateway Inn and Suites's 60 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Phones and ironing boards are other standard amenities.
Gateway Inn and Suites features free WiFi in public areas, a 24-hour business center, and laundry facilities. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.