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Hotel on the Cay

3.0 star property

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Photo gallery for Hotel on the Cay

Aerial view
Premium bedding, free cribs/infant beds, free WiFi, bed sheets
Superior Suite, Multiple Beds, Ocean View | Beach/ocean view
Beach bar
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Protestant Cay, Christiansted, St. Croix, 822
  • Place, Protestant Cay
    ‪1 min walk‬
  • Place, Protestant Cay Beach
    ‪1 min walk‬
  • Place, Sugar Beach
    ‪7 min drive‬
  • Airport, Christiansted (STX-Henry E. Rohlsen)
    ‪26 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Ocean View (SUPERIOR OCEAN VIEW ROOM)

Premium bedding, free cribs/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed, Ocean View (SUPERIOR OCEAN VIEW ROOM)

7.0 out of 10
Good
(29 reviews)
  • Ocean view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Ocean View

Premium bedding, free cribs/infant beds, free WiFi, bed sheets

Superior Suite, Multiple Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 670 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View | Premium bedding, free cribs/infant beds, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Ocean View

Deluxe Apartment, 2 Bedrooms, Ocean View | Living area | Flat-screen TV

Deluxe Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 1250 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

About the neighborhood

Christiansted

Hotel on the Cay places you next to Protestant Cay and Protestant Cay Beach. This 53-room, 3-star hotel welcomes guests with in-room amenities like balconies, refrigerators, and microwaves.

What's nearby

  • Protestant Cay - 1 min walk - 0.0 miles
  • Protestant Cay Beach - 1 min walk - 0.1 miles
  • Sugar Beach - 7 min drive - 1.7 miles
  • Buccaneer Golf Course - 10 min drive - 2.7 miles
  • Divi Carina Bay Casino - 25 min drive - 9.9 miles

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive

Restaurants

  • ‪Shupe's on the Boardwalk - ‬17 min walk
  • ‪Virgin Islands Coffee Roasters - ‬14 min walk
  • ‪Rouge Café - ‬5 min walk
  • ‪Z Cafe - ‬5 min walk
  • ‪Rum Runners - ‬18 min walk

About this property

Hotel on the Cay

Guests of Hotel on the Cay enjoy free WiFi in public areas, a computer station, and a terrace. Self parking is available for USD 25 per night. The front desk has multilingual staff that can help with securing valuables and luggage storage. Other amenities at this beach hotel include a vending machine, a garden, and barbecue grills.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding. Balconies, refrigerators, and microwaves are also available. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Apr 13 - Apr 14
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 25 per night
  • Late check-out fee: USD 100 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Frequently asked questions

Are free cancellation options available at Hotel on the Cay?

Hotel on the Cay provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel on the Cay?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Hotel on the Cay on Apr 1, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel on the Cay?

This hotel is located in Christiansted, just steps from St. Croix Government House and Protestant Cay, and within a short walk of Fort Christiansvaern. You'll also find Christiansted National Historic Site and Protestant Cay Beach less than a mile away.

Is parking available on site at Hotel on the Cay?

Yes, parking is offered for USD 25 per night.

Does Hotel on the Cay include a casino?

No, Hotel on the Cay doesn't have a casino.

Will I find an indoor pool at Hotel on the Cay?

No, there is no indoor pool at this hotel.

Is Hotel on the Cay good for couples?

Amenities that appeal to couples at this beachfront hotel include premium bedding as well as a bar/lounge and a garden.

Does Hotel on the Cay have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel on the Cay have a restaurant that serves breakfast?

No, Hotel on the Cay doesn't have a restaurant that serves breakfast.

Does Hotel on the Cay allow pets to stay free of charge?

No, pets aren't allowed at Hotel on the Cay though service animals are welcome.

Does Hotel on the Cay have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel on the Cay?

The closest major airport to Hotel on the Cay is Christiansted (SSB-St. Croix Seaplane Base), which is within a mile. Another top airport is Henry E. Rohlsen Airport (STX), which is located 8.7 mi away (23-minute drive).

Are there rooms with balconies that I can book at Hotel on the Cay?

Yes, every guestroom at Hotel on the Cay comes with a balcony and some offer ocean views.

Hotel on the Cay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 261 out of 793 reviews
Rating 8 - Good. 247 out of 793 reviews
Rating 6 - Okay. 142 out of 793 reviews
Rating 4 - Poor. 71 out of 793 reviews
Rating 2 - Terrible. 72 out of 793 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejo

Stayed 4 nights in Jan 2026

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, amenities
Property is under construction. It’s loud and messy.
Stayed 7 nights in Dec 2025

2/10 Terrible

Brandy

Stayed 1 night in Dec 2025

2/10 Terrible

Anna

Stayed 1 night in Dec 2025

6/10 Okay

Shane

Traveled with partner
1.housekeeping needs to be done daily instead of every other day.it’s the beach and who wants sand in their bed. Biggest gripe also is beach towels. There were never any clean ones. We went 4 days with the same towel. On fifth day early that morning I was requesting clean beach towels and they just kept saying they are at the laundry. Finally they brought us towels after dark. Why in the world would it take 5 days to get clean towels? 2. Stairwell behind the bar that takes you to 3 rd floor needs lights working. It was completely dark and it is a trip/ fall hazard. They also need to be clean daily. 3. This place has potential to be a 5 star resort if they would just put more work ethic into the place. Love the island and the views from the rooms are amazing.
Stayed 7 nights in Dec 2025

2/10 Terrible

Kimora

Stayed 3 nights in Dec 2025

10/10 Excellent

kevin

Stayed 3 nights in Dec 2025

4/10 Poor

Nicholas

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Tv in room didn't work hotel was extremely dated and the bed was more than firm.
Stayed 1 night in Nov 2025

2/10 Terrible

Seth

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Should be condemned
Stayed 11 nights in Sep 2025

2/10 Terrible

Micah, Philadelphia

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I stayed at Hotel On the Cay in St. Croix and my experience was extremely disappointing from the moment I arrived. My room was not cleaned at all — there were used cups, sand everywhere, and the hot water barely worked. The room also had holes and rust on the walls, which made it feel extremely neglected. On my last day, the water went out for over 5 hours, and the hotel couldn’t even offer guests access to another room to shower at their second property. The staff was rude, unhelpful, and didn’t seem to care about the issues guests were dealing with. The ferry, which they claim runs every 5 minutes, was actually running once every hour, causing long waits and wasted time. To make things worse, they even charge guests for beach chairs on their own beach, which is ridiculous. This was by far the worst hotel experience I’ve ever had. I will never return, and I do not recommend this hotel to anyone.
Stayed 4 nights in Nov 2025

10/10 Excellent

Andrella, Spencer

Stayed 3 nights in Nov 2025

10/10 Excellent

Belinda

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Loved all the staff and people! I’ll be back!
Stayed 7 nights in Oct 2025

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, amenities
Been staying here for 20 years. The best place on the island in my opinion.
Stayed 7 nights in Oct 2025

10/10 Excellent

TIMOTHY WALTER

Stayed 5 nights in Oct 2025

10/10 Excellent

Kyla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private beach feel and riding the water taxi was fun. The place definitely felt safe. The sheets were bad but otherwise our stay was great.
Stayed 1 night in Oct 2025

4/10 Poor

Jamie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room was dirty. The second room the air conditioner didn’t work. The third room we stayed in had little red ants everywhere.
Stayed 3 nights in Oct 2025

6/10 Okay

Tara

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, the young lady with the multicolored glasses was extremely nice!! The hotel is outdated but clean. The only issue is that I had to wait for the room I actually paid for...but they made an effort. Also the AC was leaking in the room but it was on my last day, so I was not really bothered. Yes I would return, knowing what to expect. The hotel has a nice beach and tasty wings.
Stayed 3 nights in Sep 2025

10/10 Excellent

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We love Hotel on the Cay. It is the most wonderful place to vacation. The hotel is undergoing renovations so you will need to set that aside because you’re not in the room much anyways.
Stayed 7 nights in Aug 2025

6/10 Okay

Donald

Traveled with partner
Liked: Staff & service
lots of ants
Stayed 5 nights in Aug 2025

2/10 Terrible

Brian, PADUCAH

Stayed 5 nights in Jul 2025

2/10 Terrible

Jamillia

Disliked: Amenities, property conditions & facilities
The staff was friendly but uninformed. We miss our original check in date due to transportation issues. We informed the front desk that we would arrive the next morning. The front desk attendant was unaware of our late check-in. We received our keys a proceeded to this dilapidated facility. The little island was. Cute but the state of the property was worse than terrible. We should have been informed that the property was under that kind of renovation. It needs a whole new overhaul. And the state of the pull out bed was a negative star. We also were not informed that we needed a number to call to get the ferry back to the hotel after midnight. My sister were stuck off property until a local man saw my sister in distress and called someone who called someone. Meanwhile I walked around that entire property and there was no one. Not the ferry driver, not security, not anyone on that property that I could see and the front desk was closed. Worse stay ever and I've been traveling for 40+ years. Two thumbs down.
Stayed 2 nights in Aug 2025

6/10 Okay

R'Neecia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities
They are under construction so the property is not quite what it will become in the near future. But the property overall is unique and accessible to all amenities.
Stayed 5 nights in Jul 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful location... hotel was/is getting a nice face lift... there are projects were in the ... friendly service... great beach,and beach bar... however bring your own snorkel gear... no rentals..
Stayed 2 nights in Aug 2025

6/10 Okay

Bobby Farid

Traveled with partner
Disliked: Amenities
Ok hotel
Stayed 3 nights in Jun 2025

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