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SureStay Hotel by Best Western Chilliwack

2.5 out of 5.0

Recent guest reviews

I was moving to Chilliwack and waiting for my things to arrive, so needed a place to stay. I wasn't sure where to go, but exited on Lickman road and saw the Best Western right there. I was relieved to have something quickly off the exit. What it lacks in location (it's in the industrial area) it makes up for through the beautiful courtyard and pool. Staff were very friendly and the breakfast included was excellent with eggs and yummy homestyle hasbrowns.

Our room was ready upon arrival and was located near to the pool and hot tub area. Easy check-in and checkout with more then ample free parking and WiFi. Our room included a mini fridge and a convient liquor store adjacent to the hotel

This property is in dire need of an update. The room I was assigned was like stepping back into the 80's. The bed just looked sad and saggy but the linens and pillows were clean and crisp. The bathroom had a large jetted soaker tub but the jets were not working. The toilet chain broke during the night hence I fixed it myself rather than phone someone in the middle of the night - just didn't want to deal with that. The breakfast was very good. I do believe that after a renovation this will be a nice hotel.

This property has been nicely upgraded. The staff are friendly, caring, and offer great service. I really enjoyed the clean hot tub and relaxing swimming pool. I was very happy that " Hanna " one of the maids was very helpful when I remembered forgetting my bathing suit when I stayed at Christmas. She offered to go to" lost and found " to locate it. She returned right away with my bathing suit and my towel. I was very happy.: ) Great people, great service! Thank-you! Eileen Roth

Good over night spot. Location is in an industrial area so not the prettiest surroundings. The hotel breakfast was good and was surrounded by an atrium. The pool and hot tub are also in the courtyard where the atrium is. The lighting was a little dark in there. I like that there were patio doors from my room to go sit out in the atrium.

We received exceptional service from the front desk and restaurant staff. Bed was comfortable and room and facilities were clean. The room was quiet even though close to a highway. We are frequent travellers.

Hotel was quiet, the complimentary breakfast in the tropical surroundings of the atrium was very nice and it changed a little bit each day, rooms were clean. We saw the pool and hot tub in the atrium and they looked nice and clean but we didn’t try them out. We enjoyed our stay here.

Great hotel, We stay here often. Beautiful courtyard, great pool and hot tub. Perfect temperature. Great breakfast included. Nice lounge/restaurant to have suppers. Friendly staff, good location in the heart of Chilliwack. Close to everything.

Stayed here for one night on New Years Eve as we were attending a party in Chilliwack. Clean hotel, large room, friendly staff and they offered a free buffet breakfast in the morning with your stay. Sadly, we didn't wake up in time after our New Years Eve festivities to take advantage of that. Hopefully next time. I wouldn't hesitate to stay here again.

This is our favorite hotel in Chilliwack.Rooms are very comfortable, clean & quiet. The pool & hot tub in the Atrium setting are excellent. Pool temperature was very comfortable. Comped breakfast was really great and nicely presented. The Atrium is very relaxing. Nice to have restaurant & bar on site.

43971 Industrial Way Chilliwack BC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a leisurely stroll of Chilliwack Heritage Park, SureStay Hotel by Best Western Chilliwack is within a few miles (5 km) of Cottonwood Shopping Mall. This 74-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. It's also near University of the Fraser Valley - Chilliwack Campus and Prospera Centre.


Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


All of SureStay Hotel by Best Western Chilliwack's 74 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.

Property features

Guests staying at SureStay Hotel by Best Western Chilliwack enjoy an indoor pool, a spa tub, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include 5 meeting rooms, a conference center, and a 24-hour business center.

Room options

Business Room, 1 King Bed, Non Smoking, Refrigerator (No Pets in room type)

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking (No Pets in room type)

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (No Pets in room type;with Sofabed)

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend this hotel

Total of 482 reviews