- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: MasterCard and Visa.
- The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- Registered guests are the only ones allowed in guestrooms.
- There are no elevators.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Hotel Okaan3.5 out of 5.0
Recent guest reviews
Nice room in the „jungle“ without water cooker, no fridge, no safe but lots of spiders. Pool not clean, lack of sun beds and towels. Nature ambiance. Sleepy service preferring to watch guests rather than assisting. spiders. Pool not clean, lack of sun beds and towels. Nature ambiance. Sleepy service preferring to watch guests rather than assisting.
The road to access the hotel is quite dangerous at some stage as there is big holes in it. The hotel is spread in a very large area and so it does not look quite organised. There is not enough room to park near the rooms. Bedroom was nice and clean with a big bed and air conditioning and WiFi. Bathroom was nice even if the toilet door does not shut. Food is ok but nothing special. A would say average. Organisation is a mess: not enough space to park no parking so you park as you can,restaurant is not easily accessible from the rooms and not well indicated. Pool was cold. Reception too far away. I think better place can be found in thus area since the hotel is not completely finished. Once finish I think it will be a very nice place to stay but not right now
This is a great value for money place. Beautiful rooms. In the middle of nature. At night you can hear the forest. The restaurant is good quality, the people friendly with an intimate touch to it. Rooms in the main building have a nice and private balcony and are really cool - we did not need to put on the AC. I also liked the fact that there was no TV in the room - kind of fits to the setting (but decent wifi). Could be a perfect place. However, there is a very weird thing. Neither at the reception nor in the rooms you can find ANY information about tourism activities. Their attitude is "ask at the front desk". But the front desk is far and even there you can´t find even a leaflet. We learned that there are attractions nearby by driving by or checking the internet. Also, there is no info at all in the rooms - when breakfast starts and ends, how much the different massage at the spa cost, when the spa is open etc. I find this difficult to understand because it would be easy to provide some info in the rooms (travellers love reading them) and they could even make some money. Also, given the distance of some rooms and bungalow to the restaurant and the lack of a phone it would be good to have a kettle and some tea and coffee in the room. An extra plus - they organized a really nice birthday dinner for my wife and were helpful in finding musicians to sing for her as a birthday present. Also they do an amazing job keeping the place practically mosquito free - in the middle of the jungle.
We really loved this hotel. Nice relaxing area in jungle. No noise, no mosquitos, no people traffic. Everething is amazing. Friendly staff, delicious breakfast, clean rooms. View point to sky if you would like to watch a moon. Very high recommendations!
We stayed 1 night in this very surprising hotel. You get there after a 10mn drive on a rocky and dusty track. As we arrived in the morning our room was not ready, they kept our luggages which was nice. As we came back in the afternoon we got the room but towels were missing (took 30mn to get them). The scenery is wonderful and so is the pool. We had dinner at Piste so we did not tried the hotel restaurant. The breakfast was a buffet with a lot of hot and cold dishes and very good (maybe they changed that after all the previous negative comments). The personnel was friendly. We enjoyed our stay at Oka’an.
My family stayed here while visiting Chichen Itza. At first we thought we were lost because the road to get to the hotel was rather primitive. But, once we arrived we were pleasantly surprised by the staff and grounds. The rooms were nice and the food was good. The view from the upper overlook was amazing. We had the pool all to ourselves and it was beautiful. I would highly recommend this place. It was remote and beautiful!
The location is great in the jungle, the bungalows are basic but nice and suited for the environment. The English ability among the staff is surprisingöy challenging, albeit the staff are very friendly. The roof of the hotel building is a great vantage point above the treeline where you can enjoy the dawn with the misty jungle below and Chichen Itcha in the backdrop. My main concern is the food, a buffé for lunch that is left out for hours, and appearingly reused for dinner... Why not use the barbeques available to cook som great local food. We resorted to the á la carte menu which was not as great as I had hoped. Place is well worth a visit though.
This hotel in the middle of the jungle just minutes away from one of the most important historical sites of Mexico could be a travelers dream. The pictures on the website suggest as much. Reality proves a huge disappointment The rooms are sparsely furnished - in one case not even a chair in the room - nothing on the balcony. The pool is optically beautiful with different levels of water. Unfortunately it is small and there were all of six pieces of furnishings - all of which were occupied. You would think a wonderful spot for a sundowner drink - hélas no bar to be found. The food in the restaurant (beautiful setting) was simple solid and good To top it off, we noticed (too late) that the toilet in our room leaked water and reeked like a sewer - my wife couldn’t use it anymore - thank god we had another room occupied by our daughters All in all - this could be a true gem of a hotel - as is it was it was the low point of our Mexican journey
We went straight here late at night from Cancun to get up early for chichen the next day. Perfect to explore the site when it's quiet. Helpful staff who cooked up a tasty breakfast spread. Best part was doing early morning yoga on their viewing platform - I'll miss that view.
Great to be off the beaten track a little and away from the maddening crowds. The short drive down a rocky track reassured us that we would find some peace and quiet, and we weren't dissapointed. The buildings sit well in the jungle setting and are very well shaded. All mod cons inside with balcony, air con and ceiling fan. All good quality too. Staff are generally very helpful and polite. The only slight let down was the restaurant which had a limited menu and was overpriced for what you get. The waiters also tended to play YouTube videos on their phones and chat a bit more than they should when serving guests. The highlight was the guided horseback tours with Chichen Park staff which cost $500 Pesos per person, my girlfriend and I really enjoyed this part. The horses are kept in the same complex so you can walk 30 seconds from your room to get there. A great place overall.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Cenote Ik kil is within a mile (2 km) of Hotel Okaan, and other popular attractions like Pyramid of Kukulkan are within a few miles (5 km). This 3.5-star hotel welcomes guests with 22 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Court of the Thousand Columns is also 2.6 mi (4.3 km) away.
Free continental breakfast is served each morning from 7 AM to 10 AM. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.
All 22 air-conditioned rooms feature balconies, minibars, and free bottled water. Guests can expect to find free WiFi. Relax with a rainfall shower. Other standard amenities include ceiling fans and desks.
At Hotel Okaan, guests enjoy a full-service spa, an outdoor pool, and a children's pool. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and 2 meeting rooms.
Reviews from Trip Advisor
76.0% of guests recommend this hotelTotal of 238 reviews