Hotel Okaan3.5 out of 5.0
Recent guest reviews
Comfortable, ample and clean rooms in the middle of the forest. Good bathrooms. Nice pool. Restaurant needs more options for dinner and breakfast, especially local cuisine. Good value for money. Recommended!
Stayed here for one night after driving from Cancun, it's a perfect place if your planning on seeing Chichen Itza like we did (2 minute drive). Arrived late so could not take in a lot of the amenities but staff were waiting for us with warm towels which were very nice after the drive. Rooms were incredible and your definitely in the jungle. The sounds at night were just amazing. Spacious and well appointed rooms with cold AC. The pool looked very inviting. Very much enjoyed our stay.
My boyfriend and I stayed here for a night before we visited the Chichen Itza ruins the next day. Check in was very fast, it took five minutes at the most and we were to our room, which was nice after driving for 2+ hours. The grounds are beautiful and the pool and restaurant as well. Since I believe a lot of people stay here to go to the ruins, the grounds were nearly empty and it felt like we had the place to ourselves. It was very tranquil and relaxing and I wish we would have stayed for a few days instead of just one. The restaurant was buffet style. We ate dinner there for about $25 US for a meal and an alcoholic drink each. We also had breakfast there which was included with our price of the room. The staff was very kind and helpful throughout our stay. I loved the place, especially at the price, because there weren't a bunch of partying drunks or screaming children. I would highly recommend staying here for a couple. The rooms do not have tv's which doesn't bother us because we use our laptops or tablets anyhow. The one downfall was that when I booked it said it would have a minibar and there wasn't one in the room. I had brought a few items which needed refrigeration and I had to toss them. Other than that I was so pleased and so was my boyfriend. If we ever come back to Yucatán, we will spend a few nights there instead of one!
The location is well thought out and far back from the main road. The staff were very polite. We did not use the spa. We booked our reservation long in advance for a 2nd level bungalow. That is what we stayed in, which was good. It was great to listen to the sounds at night as well- it's very open air, so you can hear the jungle sounds. Bring ear plugs if you're a light sleeper. I saw a few families there- the kids seemed to enjoy the 2 level pool a lot. There is a very cool lookout at the top of the hotel buildling- worth a trip up the stairs. Parking is along a dirt road and you might have to walk a bit down the dirt path to your room with your suitcases. They help you to the room, but not back to your car. When exiting, they give you a small receipt to give the guy at the gate, then they let you out- guess they lock you in at night? That was a bit creepy. Two things were disappointing: 1) the roof of our bungalow, which was covered in a tarp, leaked down our back when using the bathroom while it rained. 2) the food service was poor. It was probably the most expensive meal we had through 2 regions of Mexico and it was disappointing since the environment made it look like they knew what they were doing- the steak was tough and served with a butter knife, the quesadilla had nothing in it- and the waiter never returned- we had to hunt the dining room for cloth napkins and water. You can have whatever white wine you wanted, as long as it was the bottle they showed you. I give it points for a very cool environment, but they need to work on their service. oh- wifi is super slow- don't count on it.
The deluxe bungalow was nice with v.comfortable bed but two X small beds instead of one big nice bed for a romantic getaway. Bar fridge only had warm beer and never did get cold. Great shower and bathroom but no towel rails! No wifi in bungalow just in the restaurant .The grounds are lovely, staff very sweet and helpful! The restaurant at night was very very slow, had to ask for drinks twice as owner seemed to forget our order. Menu extremely limited and v.pricey for what you get. The food was okay but hats all.
Amazing room, the best location to visit Chichen and OMG the FOOD unforgettable!!!!!!!! What I loved the must was the connection with nature.. The complete silence, you will be able to see all kinds of birds from the peninsula.
I cannot think of another place like this. From the rooftop in the morning, you are above the treeline and can see such a variety of birds. In a remote location like this, the possibility of seeing more rare/uncommon species is much more likely. Having a rooftop perch allows you a comfortable vantage more often found in observation towers in national parks where you're unlikely to be able to stay as long as you like. Nighttime as well is incredible, being so far from cities like Cancun, the stars are so plainly visible. Breakfast was very good, service were all very friendly. Location so close to Chichen itza was perfect, we were leaving just as the first tourist buses arrived and I believe we didn't get there until 9am or later. When you go to Chichen Itza do buy a bottle of water as you go in, they are not sold within the park. The room was hot when we arrived, as to preserve energy the AC is not left on while the rooms are unused. Personally this was not at all a drawback, merely to be expected, but if you are not someone ok with spiders etc I think it may not be as enjoyable. It is the jungle after all. It is a VERY long drive if coming from Cancun Int'l airport as we were. This was not a reflection on the hotel, just something to be aware of. Had we to do it over again we would have been sure to leave earlier in the day and take time to hit a restaurant and bank in the city before departing. It was a bit disorienting driving these roads with very few exits at night. You MUST get pesos before heading out as there is nothing between the airport and the toll collection point. We got by trading dollars for pesos with a passing car, but this was again our error, something helpful to know in advance for other travellers! The lagoon behind the hotel was being serviced and was empty at the time we visited. No matter, it did not take away from the beauty of the location. Beds were just ok, rather hard, but when you're out and active all day you sleep so deep it really doesn't matter.
This small boutique hotel is very close to the ruins of Chichen Itza though it is literally off the beaten path - drive a mile or so down the gravel path to the hotel and you find yourself at a secluded and tranquil oasis. This is especially true after fighting through the maddening crowds at Chichen Itza. The staff was friendly, the pool was amazing, and the grounds were lush and beautiful. My only complaint was the restaurant was not exactly the best and some of the staff seemed intent on providing services to the ruins. Other than that I would go back to this hotel in a heartbeat!
My spouse and I flew to Yucatan and rented a car. We thought we were headed for Merida, yet the car rental agent (more on that on another page) told us we were staying much closer. It was a little hard to find, but we stopped by a hotel a couple of hundred meters up the road from it. Indeed, the lovely place is a couple of kilometers off the road so a real retreat. I cannot say more of how much I love the place.
I made the reservation without expecting much, but what a discovery Oka'an was. Extraordinary service, the staff was excellent, very attentive, friendly and thoughtful since our arrival. Food was extraordinary, plus Don Braulio and his staff would take good care of you!! they had cochinita pibil for breakfast, included in the room price!!I had never experienced that before. Although you are in the middle of the jungle, wifi is available and complementary. The founder of this place really created a hidden paradise next to one of the modern marvels of the world. Congratulations to the hotel!!
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 205 reviews