Location: if the place you are visiting is east of the Fox river, it will be hard to get there during the rush hours.
This hotel was a pleasant surprise after a long day of work and travel!
The QUICK check in and check out was great. We were in our room within 10-15 minutes after arrival. Rooms were good sized—spacious. We didn’t use the kitchen area much but it was nice to have. We were disappointed that there was no breakfast buffet. The Orbitz site when I made the reservation said breakfast was included, then later, we found there was a cost, and they gave you pre-made food that you had to heat yourself. Also, we were told that the fridge had an ice maker and would make ice in 10 minutes. There were no instructions in the room. We turned it on and only got 5 small pieces of ice! So we went to the front desk because they said to see staff for ice—they keep ice machine in the lobby locked. When I got downstairs, clerk told me I had to go and get my ice tray from the freezer in my room, or take ice upstairs in cups. Also disappointed that there was no pool. But all in all, a very nice hotel, perfect distance from the event we were attending and I DO recommend it!
The hotel seemed to be a new build but the hotel isn’t in a well lit area. Staff wanted to “check my room” before I actually went up, to make sure it was clean. Check in time was at 3p. I didn’t check in until 8p. I would think they should’ve done that before their actual check in time.
They front desk staff was kind. The building look nice on the outside and in the lobby
No breakfast and would be nice to have a restaurant or bar
Allowing pets and responsible pet owners is a nice plus. Also having kitchenette type rooms is a big plus. All in all a good experience.
Hotel was great. It snowed while we were there and lot was kept clear. Hotel staff was very friendly. Rooms were clean and beds were very comfortable. We would stay there again.
Nice, clean and very quiet. The was friendly and very helpful.
Nice and clean hotel, bery good location. A very good experience
Hotel is very clean the staff was nice and helpful.
My Place Hotels-Chicago West/North Aurora, IL places you within a 15-minute drive of popular attractions such as Hollywood Casino Aurora and Chicago Premium Outlets. This 63-room, 3-star hotel has in-room conveniences like kitchenettes, refrigerators, and microwaves.
Start each morning with buffet breakfast, available for a fee from 4:00 AM to 10:00 AM.
The 63 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, and stovetops. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
My Place Hotels-Chicago West/North Aurora, IL features free WiFi in public areas, a business center, and laundry facilities. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage.
Location: if the place you are visiting is east of the Fox river, it will be hard to get there during the rush hours.
Dear Anonymous Thanks for the kind review Yes we have a lot of construction It won’t last forever, so sorry for the inconvenience Best Regards and thank you again Carol Makoui General Manager MyPlaceHotels
This hotel was a pleasant surprise after a long day of work and travel!
Dear Anonymous, Thank you so very much for the great review. We value your business and myself and my team will continue to work hard each and every stay. Please come stay with us at MyPlaceHotels again soon when you are in the North Aurora area. With our new Stay Rewarded Rewards program remember you can earn points for future stays with us and or get ECards for You and your love ones as The holidays are coming. Thank you again for your lodging business, We appreciate you. Best Regards Carol Makoui General Manager MyPlaceHotels
The QUICK check in and check out was great. We were in our room within 10-15 minutes after arrival. Rooms were good sized—spacious. We didn’t use the kitchen area much but it was nice to have. We were disappointed that there was no breakfast buffet. The Orbitz site when I made the reservation said breakfast was included, then later, we found there was a cost, and they gave you pre-made food that you had to heat yourself. Also, we were told that the fridge had an ice maker and would make ice in 10 minutes. There were no instructions in the room. We turned it on and only got 5 small pieces of ice! So we went to the front desk because they said to see staff for ice—they keep ice machine in the lobby locked. When I got downstairs, clerk told me I had to go and get my ice tray from the freezer in my room, or take ice upstairs in cups. Also disappointed that there was no pool. But all in all, a very nice hotel, perfect distance from the event we were attending and I DO recommend it!
Dear ALC Thank you for the kind response. We try to ensure you are comfortable and your stay is a seamless one. I am so sorry for the ice issue, I appreciate you letting us know as you should of had s full ice tray once it got turned on. We are getting with Orbitz as the breakfast is misleading, so very sorry for the incorrect advertisement, we are working to get that corrected. I value your business and really hope you will come back soon I appreciate you and know anytime you need anything we are always here to accommodate. Best Regards Carol Makoui General Manager My Place Hotels
The hotel seemed to be a new build but the hotel isn’t in a well lit area. Staff wanted to “check my room” before I actually went up, to make sure it was clean. Check in time was at 3p. I didn’t check in until 8p. I would think they should’ve done that before their actual check in time.
DearJjj- Thank you for staying with us. We are the newest hotel in the area. Yes I agree that is a tad odd. I do know we take pride to assure every room is prepared properly for each and every guest. I want to you to know your satisfaction is met each and every stay. Thanks for letting me know though as rooms are inspected each and everyday I will follow up on that as that is odd Thanks for your business an we look to see you again Best Regards Carol Makoui General Manager MyPlaceHotels
They front desk staff was kind. The building look nice on the outside and in the lobby
Dear Keen Thank you for your business I will let the front desk know they were acknowledged by you the guest Please visit with My Place Hotels when your in the area again Thank you Carol Makoui General Manager MyPlaceHotels
No breakfast and would be nice to have a restaurant or bar
Dear Anonymous We have our breakfast we offer for only 4.49 + tax though you are correct we offer you the opportunity to Taylor the breakfast to your selections and we do not have a restaurant on site Please the next time you visit us I would love for you to please try our breakfast program you are going to love it Thank you for your feedback and we will see you soon Best Regards Carol Makoui General Manager MyPlaceHotels
Allowing pets and responsible pet owners is a nice plus. Also having kitchenette type rooms is a big plus. All in all a good experience.
Dear Anonymous Thank you for the great review We value your business and yes we love pets Please come and visit us again soon Best Regards Carol Makoui General Manager MyPlaceHotels
Hotel was great. It snowed while we were there and lot was kept clear. Hotel staff was very friendly. Rooms were clean and beds were very comfortable. We would stay there again.
Betty - Thank you for loving us. It was a pleasure serving you. We are so glad you had a great stay. Please come and stay with us the next time you are in our Area. I hope you will make My Place Hotels your place of lodging. Keep warm. Best Regards. Carol Makoui General Manager My Place Hotels
Dear Anonymous Thank you Thank you Thank you Best Regards Carol Makoui General Manager
Dear Anonymous Thanks for such a great review We are so happy we were able to make your stay a great one Hope to see you again real soon Best Regards Carol Makoui General Manager MyPlaceHotels