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Level Chicago – Old Town

4.0 star property
VIP Access

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Full-size fridge, microwave, oven, stovetop
Property video
Deluxe Room, 1 Twin Bed, City View | Living area | Flat-screen TV
Premium bedding, pillowtop beds, in-room safe, individually decorated
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Free WiFi

Explore the area

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1140 North Wells Street, Chicago, IL, 60610
  • Place, State Street
    ‪8 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View | Living room | Flat-screen TV

Deluxe Room, 1 King Bed with Sofa bed, City View

  • City view
  • 680 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

  • City view
  • 1080 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, City View

Deluxe Room, 1 Queen Bed with Sofa bed, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop

Deluxe Room, 1 Queen Bed with Sofa bed, City View

  • City view
  • 560 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Living area | Flat-screen TV

Executive Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 705 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, City View

Deluxe Room, Multiple Beds, City View | Living area | Flat-screen TV

Deluxe Room, Multiple Beds, City View

  • City view
  • 830 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

  • City view
  • 1575 sq ft
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, Level Chicago – Old Town is a leisurely stroll from popular sights such as Lake Michigan and Michigan Avenue. This 35-room, 4-star aparthotel has a coffee shop/cafe along with conveniences like a 24-hour gym and free in-room WiFi.
View more Aparthotels in ChicagoOpens in a new window

What's nearby

  • State Street - 8 min walk - 0.5 miles
  • Michigan Avenue - 11 min walk - 0.6 miles
  • Chicago History Museum - 14 min walk - 0.8 miles
  • Chicago Riverwalk - 2 min drive - 1.4 miles
  • Millennium Park - 3 min drive - 1.6 miles

Getting around

  • Millennium Station - 3 min drive
  • Clark-Division Station - 4 min walk
  • Chicago Midway Airport (MDW) - 41 min drive

Restaurants

  • ‪Division On The Rocks - ‬4 min walk
  • ‪Dialtone Cafe - ‬1 min walk
  • ‪Layla & Ringo’s - ‬5 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Jersey Mike's Subs - ‬3 min walk

About this property

Level Chicago – Old Town

At Level Chicago – Old Town, guests have access to a 24-hour gym, a sauna, and a rooftop terrace. Self parking is offered for USD 68.30 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this family-friendly aparthotel include free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool.
Each apartment is individually decorated and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Climb into a pillowtop bed with premium linens. Other standard amenities include a washer/dryer, free local calls, and a safe. Weekly housekeeping is available.
Recreational amenities at the aparthotel include a 24-hour health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Restaurants on site

  • Dialtone

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe
  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 50 lbs per pet)
  • Fee: USD 25 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 35 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs and cats only
  • 1 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 24.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Frequently asked questions

Are free cancellation options available at Level Chicago – Old Town?

Level Chicago – Old Town provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Level Chicago – Old Town?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Level Chicago – Old Town on Mar 29, 2026 start from $216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Level Chicago – Old Town?

This aparthotel is situated in Downtown Chicago within a short 12-minute walk of Lake Michigan and also 13 minutes on foot from Michigan Avenue. You'll also find Chicago Riverwalk and Millennium Park within a short drive.

Is parking available on site at this aparthotel?

Yes, secured parking is offered for USD 68.30 per night with in/out privileges. Accessible parking is also available for guests.

Does Level Chicago – Old Town have a casino on the premises?

No, Level Chicago – Old Town doesn't have a casino.

Is there an indoor pool at Level Chicago – Old Town?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10:00 PM and the seasonal pool is normally open from May until October.

Is Level Chicago – Old Town good for couples?

Couples staying at this aparthotel will appreciate amenities like a pillowtop mattress and a kitchen as well as a restaurant bar.

Are there hot tubs at Level Chicago – Old Town?

No, but guests can enjoy a steam room at this aparthotel.

Does Level Chicago – Old Town feature a restaurant that includes a breakfast menu?

No, Level Chicago – Old Town doesn't have a restaurant that serves breakfast.

Does Level Chicago – Old Town allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Level Chicago – Old Town for a fee of USD 25 per pet, per night.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to Level Chicago – Old Town?

The closest major airport to Level Chicago – Old Town is Chicago Midway Airport (MDW), which is 13.3 mi away (41 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18 mi away (45-minute drive).

Are there rooms with balconies that I can book at Level Chicago – Old Town?

No, there aren't any apartments with balconies at Level Chicago – Old Town.

Level Chicago – Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 330 out of 452 reviews
Rating 8 - Good. 53 out of 452 reviews
Rating 6 - Okay. 33 out of 452 reviews
Rating 4 - Poor. 22 out of 452 reviews
Rating 2 - Terrible. 14 out of 452 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Constance

Stayed 1 night in Dec 2025

10/10 Excellent

Diona

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly did amazing job with checking us in
Stayed 1 night in Dec 2025

10/10 Excellent

Regina

Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities
Room was pristine. Nicely laid out with modern furnishings and beautiful views.
Stayed 1 night in Dec 2025

6/10 Okay

Sarah

Stayed 7 nights in Dec 2025

10/10 Excellent

Scott, Minneapolis

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and friendly staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, amenities
Staff always accommodating courteous and professional. The amenities while we only used the outdoor dog area looked amazing. Location is excellent. Many great restaurants grocery. Third time staying here and will be back
Stayed 3 nights in Dec 2025

10/10 Excellent

Jared

Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great. Very spacious, fully stocked kitchen and extremely clean. We loved having access to the 8th floor with the steam room, sauna, fitness center, game rooms, and socializing areas 24/7. Would love to experience it in the summer with the pool and outdoor areas. We were also fortunate enough to attend during their Christmas Brunch buffet which was such a great perk! If the price stays around the same, I will continue to stay at Level hotels exclusively in any cities I visit that has one! I’ve already told so many people about my wonderful hotel experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sabin

Liked: Cleanliness, amenities
Room was spotless and everything was met at the standards would highly prefer in the future.
Stayed 1 night in Dec 2025

10/10 Excellent

Audrey

Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities
Loved our stay...the rooms were perfect...the view amazing...and the location ideal...with walking distance to multiple grocery stores. Every staff member was friendly....even on a snowy holiday weekend.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mel

Stayed 1 night in Nov 2025

10/10 Excellent

Inez, Oshkosh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, all the kitchen amenities were provided such as a Nespresso machine with refills, electric kettle, dishes, utensils, pots, and pans. The refrigerator has a water dispenser inside full-size freezer microwave dishwasher. They provide dishwashing detergent and dish soap. Paper towels. Stackable washer and dryer they supply a single sample of laundry detergent to do laundry then you’re on your own. Aldi is on the first floor so if you need anything grocery is available. there is a café attached to the building. Workout area is immaculately cleaned every day. There is a game room a large area to watch TV. we did not bring our pet, but there is an area on the rooftop for pets to run around and there’s green space down below. A full basketball court and an area for children to play. it was winter so the pool and hot tub were closed. they provide fresh linens and towels as needed. They are very prompt and answer the phone quickly. The parking is secure and well lit. Location is in a safe neighborhood. Across the street is disco pancakes for breakfast. Target is just down the road and CVS and Jewel grocery stores. This is our second time staying. When we do stay, we stay about a week. It is quiet. Great views.
Stayed 5 nights in Nov 2025

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Its room was perfect the only bad part was their was a couple stains in the bathroom wall
Stayed 1 night in Nov 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Clean room cool staff enjoyed my stay will come stay again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yumei

Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Everything was first class, even the coffee shop downstairs. Not to mention the grocery store that is attached to the same building. The ultimate convenience right near the miracle Mile in Chicago, my most favorite place in the world.
My room
My room
Stayed 2 nights in Aug 2025

8/10 Good

Samuel

Stayed 2 nights in Oct 2025

10/10 Excellent

Sandro

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Sabrina

Everything and everyone was wonderful!!
Room with a view!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Carla

Stayed 2 nights in Nov 2025

10/10 Excellent

Janet, Mequon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We always love staying here. Such great service and nice accommodations.
Stayed 3 nights in Oct 2025

10/10 Excellent

McKayla

Traveled with group
Liked: Cleanliness, amenities
Clean room, kind helpful staff, beautiful view, great location in walking distance to lots of great places
Stayed 1 night in Nov 2025

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great amenities!
Stayed 2 nights in Nov 2025

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