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Recent guest reviews

Honestly, I would really like some sort of refund, it was just me & my 2 children and we had to move 3 different times!! I am very dissatisfied, a/c wasn’t working properly in 2 rooms we were moved to, other room was dirty, last room was dirty, smelled like smoke & even had toilet paper stuffed into the sprinkler in the bathroom. Staff did not offer any upgrades or anything even though I advised them of every issue along the way!!! The facility is not being maintained well at all & we will NEVER stay there again even after I got married there in 2006, something should be reimbursed to me for all the trouble and stress it was, not a relaxing vacation what-so-ever!!!

I loved it. It was nice and clean and the works where great

Building is designed in a diamond making it cool to go through. Foul smell and very dirty carpets throughout the hotel. Pool was so dirty you couldn't see anything, even with goggles on. Room was semi clean but no microwave. Lots of shopping and dining options close by. Staff was very friendly and helpful.

Staff not friendly.. expected more updated room very outdated.

I liked the window view I had in my room. It was quite a pleasant sight from the third floor

Design and location plus friendly staff and the pool bar was amazing

The rooms were clean ....what i didnt like there was only 1 micwave in the interior building and it was small.

Property needs a little TLC, but great location and great staff. Large, comfortable rooms and their prices are low for the area.

The carpet was not clean at the lobby. Big turn off.

Property is showing signs of its age now. Interior looks much better than exterior. Arrived 1.5 hours before check-in time but front desk was asking for early check-in fee when clearly there were plenty of rooms available. Overall good experience!

W Schick Rd Bloomingdale IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge
  • 24-hour fitness center

Located within a mile (2 km) of Stratford Square Mall, Indian Lakes Hotel is within 3 miles (5 km) of Bloomingdale Golf Club. This 200-room, 3.5-star resort welcomes guests with a bar/lounge, a 24-hour fitness center, and free in-room WiFi.


Dining

Quench your thirst with a drink at the bar/lounge.


Rooms

All 200 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities. Housekeeping is available on request.


Property features

Indian Lakes Hotel features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a microwave in a common area, express check-in, and express check-out.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 Bedroom

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for Indian Lakes Hotel

Everyone (42) Couples (4) Family (17)
5
Everyone

By on Oct 20, 2020

Review comment responded on Oct 26, 2020

Thank you for taking the time to share your experience. It's nice to know when we are doing things correctly.

1
Family with small children Family

Honestly, I would really like some sort of refund, it was just me & my 2 children and we had to move 3 different times!! I am very dissatisfied, a/c wasn’t working properly in 2 rooms we were moved to, other room was dirty, last room was dirty, smelled like smoke & even had toilet paper stuffed into the sprinkler in the bathroom. Staff did not offer any upgrades or anything even though I advised them of every issue along the way!!! The facility is not being maintained well at all & we will NEVER stay there again even after I got married there in 2006, something should be reimbursed to me for all the trouble and stress it was, not a relaxing vacation what-so-ever!!!

By , from Chicago on Oct 16, 2020

Review comment responded on Oct 16, 2020

Thank you for taking the time to share your experience. We are sorry to hear that you were unhappy with your experience. We will take this information and discuss it with our Executive Housekeeper and Chief Engineer.

1
Everyone

By on Aug 22, 2020

Review comment responded on Aug 24, 2020

Thank you for taking the time to share your review regarding your recent stay with us. Feel free to contact us with any information on how we can improve for the future, thank you again and have a great day

5
Partner Couples Family

I loved it. It was nice and clean and the works where great

By , from Indianapolis on Jun 8, 2020

Review comment responded on Jun 22, 2020

Thank you for taking the time to respond. It's good to hear that you enjoyed the experience with us. We hope to host you again in the future.

3
Family with small children

Building is designed in a diamond making it cool to go through. Foul smell and very dirty carpets throughout the hotel. Pool was so dirty you couldn't see anything, even with goggles on. Room was semi clean but no microwave. Lots of shopping and dining options close by. Staff was very friendly and helpful.

By on Jun 1, 2020

Review comment responded on Jun 1, 2020

thank you for taking the time to share your comments regarding your recent stay with us. We appreciate the feedback and I will be sure to share it with our housekeeping and engineering departments. We are always working hard to improve the hotel and your comments are useful in creating a better environment for our valued guests.

5
Everyone

By on Jun 1, 2020

Review comment responded on Jun 1, 2020

thank you for taking the time to review your recent stay with us.

5
Everyone

By on May 1, 2020

Review comment responded on Jun 1, 2020

thank you for taking the time to review your recent stay with us.

5
Everyone

By on Apr 30, 2020

Review comment responded on Jun 1, 2020

thank you for taking the time to review your recent stay with us.

3
Family

Staff not friendly.. expected more updated room very outdated.

By on Mar 28, 2020

Review comment responded on Apr 11, 2020

Thank you for taking the time to share your feedback regarding your recent stay with us. I will be sure to share your comments with our management team

4
Everyone

By on Feb 23, 2020

Review comment responded on Mar 6, 2020

Thank you for taking the time to share your review of your recent stay with us. We hope to see you again soon!

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