Holiday Inn Hotel & Suites Bolingbrook3.0 out of 5.0
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Recent guest reviews
Not to the standards of the holiday inn brand. Dirty, dated and needing a lot of TLC
The front desk was very helpful. The room was clean and comfortable. The restaurant was full so we didn't eat breakfast there, but there is a very good Golden Corral a block away.
The facility, service was as expected - Great! However, making a reservation online is dangerous.... I made the reservation for a date in October, however, I had to back out one screen. I corrected the item I had forgot to enter (it was to the right and almost off screen) but in doing so, the Orbiz program reset my reservation date to November 1st. Their program needs to be modified to NOT enter automatic dates. I had to make multiple phone calls to get it straightened out. Shame on you Orbiz
I usually stay at a hotel down the road however, it was booked so I ended up at the Holiday Inn. For future stays in Bolingbrook, IL which is quite often due to corporate being located in the area, I will forever more reserve a bed at this hotel due to the staff being great, the rooms being spacious and clean, and the breakfast!
Good stay good staff good hotesl;;;;;;;;;;;;;;;;;;
Came to town for a wedding. While I missed out on the wedding package, they were still able to get me a room near the others in the wedding.
No complaints. Good services. Friendly staff. Easy to find.
Drove seven hours, just wanted a place to rest and sleep. My hallway was so loud at 3 in the morning, the rooms next to me were having a party. I called the main desk to tell them to tell the rooms next to me to be quiet, they didn't do anything. I went out there to talk to the main desk, they did nothing again. The room was good, I just with the service was better.
The hotel was pretty busy when we arrived with 2 weddings and a fashion show going on. Aside from a long check in, it didn't affect us much though. It's well situation to getting to Ikea or the iPic Theater and is good, functional, clean hotel space. I'd recommend it if you're looking for a nice place to crash. Not necessarily a "get-away" hotel though.
Drank a few beers after a rough day.
Staff was friendly and helpful. The food was very good. The internet access made working at night easy.
Everything I needed for a away from home experience
Overall my stay was great and the price was great. The hotel was very clean.