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 Chicago • 1 Room
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Holiday Inn Chicago West - Itasca

3.0 out of 5.0
Overview Reviews Amenities & Policies
860 W Irving Park Rd, Itasca, IL
1-844-663-2269
3.7
out of 5
Average Guest Review
See all 20 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 3.5
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Family
  • Business

Recent guest reviews

The staff was great! The room service excellent, and unique for the price, which was also great! The rooms are a little smokey, but not enough to deterred me from staying there again. Nice place to stay!

Everyone was friendly. Quick check in. Goid locatiin

This is a very comfortable hotel with very caring staff all the way from the people who keep up the rooms, the wait staff, front desk and to the bartender.

Because I booked with Orbitz - no breakfast - really ?? How about they fix the following : Toilet in room at 10’ angle. Bike in exercise room - seat broken. TV on all machine with analog signal - fading in and out to ‘no signal’ Honestly a pretty awful setup for $110.00 a night....

The front desk was nice and helpful. There were no movies for rent on the TV, I thought all hotels had those. The hotel was pretty small but pretty clean.

I'd had confirmation for a King bed, and got 2 twins. Shower made loud vibrating noise, like it was about to explode. Ice machine didn't work outside of room, and had bad smell around it. I've had good Holiday Inn experiences. This was not one of them.

It was a great stay and enjoyed the pool and the breakfast was delicious.

This hotel was very good and crean, excelente attention.

the beds was to small i think they should do queen beds 4 people 1 had to sleep on the floor in my rrom if they would move the chair by the empty wall they can add quenn beds. other then that i really liked the hotel quiet clean and friendly kids loved the pool

The breakfast was great, the fitness room is very convenient with pool

Was stuck at work late, only stayed in room for 4 hours. .75 stars per hour...

We had a great time and it was close enough to Chicago to do some great sightseeing during the day but far enough away to get away at night.

There was nothing wrong with this hotel or its amenities. I chose the hotel because it was close to the airport and thought I could get around by cab, bus, or train. However, that was not the case because the hotel is located in an area that did not have anything within walking distance. I don't recall there even being sidewalks.

i went there as there add show a lovely commons to hang out in but the lobby and common area were under construction. It was more out of the way than i thought. I dont know if i will use orbits again as i needed a receipt to be reembursed and they said you had to do it. Very misleading as the add showed lovely commons and restuarant was very marginal. Sorry that i stayed here.

Convenient for visitng family in Schaumburg

one reason I picked this hotel was for the nice pool - the Sauna had mold growing under the seats - and we saw roaches in the hotel room - workout room was very small, only 1 tread mill 2 broken bikes and a weight machine.

The Holiday Inn Itasca is in a very very convenient location to the airport, shopping and the business I came to visit. The restaurant offers limited options, and the food was not good. Accommodations were adequate, but it was hard to control room temperature. Staff was very friendly and accommodating. Front desk made an effort to give me a room on the opposite side of the highway, without having to ask.

Upon arrival at my room it was discovered that the room had not been cleaned. The desk clerk and security officer were prompt and appologetic in their effort to accomodate me in another room.

Me gustó todo muy amable la gente que trabaja en el hotel

W Irving Park Rd Itasca IL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Chicago West - Itasca places you 5.6 mi (9 km) from Legoland Discovery Center. This 3-star hotel has 160 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

The 160 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.


Property features

Guests of Holiday Inn Chicago West - Itasca have access to an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Guest reviews for Holiday Inn Chicago West - Itasca

Everyone (8) Business (4) Couples (3) Family (5) Other (1)
4
Family Family

The staff was great! The room service excellent, and unique for the price, which was also great! The rooms are a little smokey, but not enough to deterred me from staying there again. Nice place to stay!

By , from Larkspur, CO on Jul 20, 2019

Review comment responded on Jul 20, 2019

We are delighted that you were met with a professional and courteous staff! We do apologize for the smokey feeling in your room, and we will definitely work to rectify that for the future!

5
Family

Everyone was friendly. Quick check in. Goid locatiin

By , from Portland on Jun 11, 2019

Review comment responded on Jun 17, 2019

We are delighted you enjoyed your interactions with our staff, as we take pride in providing a friendly atmosphere for our guests!

5
Everyone

This is a very comfortable hotel with very caring staff all the way from the people who keep up the rooms, the wait staff, front desk and to the bartender.

By on Sep 9, 2018

Review comment responded on Sep 12, 2018

We are incredibly happy to hear you enjoyed so many aspects of your stay! Our entire staff takes a tremendous amount of pride in creating the exact atmosphere that you found yourself a part of during your visit!

2
Everyone

Because I booked with Orbitz - no breakfast - really ?? How about they fix the following : Toilet in room at 10’ angle. Bike in exercise room - seat broken. TV on all machine with analog signal - fading in and out to ‘no signal’ Honestly a pretty awful setup for $110.00 a night....

By , from indiana on May 8, 2018

Review comment responded on May 10, 2018

We sincerely apologize for the issues that you encountered throughout your stay. Our property holds itself to a much higher standard than what you received, and we will work tirelessly to ensure that these problems to not appear again in the future.

4

nice little hotel with friendly staff.

Everyone

The front desk was nice and helpful. There were no movies for rent on the TV, I thought all hotels had those. The hotel was pretty small but pretty clean.

By on Dec 31, 2017

Review comment responded on Dec 31, 2017

We are grateful that you enjoyed your interactions with our staff during your visit! Unfortunately, our property moved away from movies to be rented on the televisions a couple of years ago, and standardized the available channels in each guest room.

2

not a good holiday inn stay

Everyone

I'd had confirmation for a King bed, and got 2 twins. Shower made loud vibrating noise, like it was about to explode. Ice machine didn't work outside of room, and had bad smell around it. I've had good Holiday Inn experiences. This was not one of them.

By on Jun 5, 2017

Review comment responded on Jun 20, 2017

We sincerely apologize for the inconveniences you faced during your visit with us. While we certainly do our best to accommodate our reservations with 100% accuracy, there are times when room types or locations must be changed due to availability on our property. Rest assured, our maintenance team has taken look at the issues you encountered, and has rectified them in order to create a more positive experience in the future.

5
Everyone

It was a great stay and enjoyed the pool and the breakfast was delicious.

By on Aug 25, 2016

5

great hotel

Everyone

This hotel was very good and crean, excelente attention.

By on Apr 19, 2016

4

room

Family

the beds was to small i think they should do queen beds 4 people 1 had to sleep on the floor in my rrom if they would move the chair by the empty wall they can add quenn beds. other then that i really liked the hotel quiet clean and friendly kids loved the pool

By on Apr 24, 2014

4

business trip

Business

The breakfast was great, the fitness room is very convenient with pool

By on Jun 9, 2012

Holiday Inn Chicago West - Itasca

860 W Irving Park Rd, Itasca, IL 60143
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