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Recent guest reviews

Great staff, needs update and deep clean but not bad. Truck stop area but it has a pool. Still cost way too much though.

The staff were nice and friendly. The room was very clean. Easy location to get to and from the airport.

Perfect muy conveniente love your place nothing bad to say

Side door has been broke for over a year ice makers don’t work

Staff was very friendly. Was disappointed in the room. Part of the wall looked like it was half way Re-patched with wallpaper but was falling off. The A/C didn’t seem to work very well. There was no fan in the bathroom so the whole room felt humid and musty. My hair dryer was broke and there were stains coming down the sides of the inside of the toilet. Nice pool area although wet dirty towels were all over the ground and tables all day.

I didn’t like the fact that it’s an outdated building but they trick you by thinking it’s been updated. No amenities except free coffee was provided. Very disappointing for paying top dollar for a king suite.

Convenient parking option and shuttle to the airport. Starts at 5 am.

Holiday Inn always has warm complimentary breakfast which is important to me and this holiday inn did not have it. Elevator was not working and I had to haul my luggage up the stairs on second floor. Failure in basics. If elevator is not working don't give second floor rooms to guests!!

Everything was great as for a short visit. Pleasant room, nice and friendly staff. Nothing to complain

I waited almost two hours for the shuttle service despite multiple calls to check on it.

Busse Rd Elk Grove Village IL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Chicago - Elk Grove, an IHG Hotel places you within a few miles (5 km) of Ned Brown Forest Preserve and Rainbow Falls Waterpark. This 3.5-star hotel has 160 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Start weekdays with cooked-to-order breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

All 160 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free local calls, ironing boards, and desks. Weekly housekeeping is available.


Property features

At Holiday Inn Chicago - Elk Grove, an IHG Hotel, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, free newspapers, and laundry facilities.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Executive Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 Queen Bed | Sleeps 4

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Chicago - Elk Grove, an IHG Hotel

Everyone (14) Couples (11) Business (11) Family (19) Friends (5) Other (3)
4
Business Business

By on Jul 15, 2021

Review comment responded on Jul 17, 2021

Thank you for taking the time to share your feedback regarding your recent stay with us

4
Business Business

Great staff, needs update and deep clean but not bad. Truck stop area but it has a pool. Still cost way too much though.

By on Jul 3, 2021

Review comment responded on Jul 4, 2021

Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate the comments and I have shared them with our management team. Thank you again and have a great day!

5
Everyone

The staff were nice and friendly. The room was very clean. Easy location to get to and from the airport.

By on Jun 26, 2021

Review comment responded on Jul 4, 2021

Thank you for taking the time to share your feedback regarding your recent stay with us. We are very happy to hear you enjoyed your experience with us. We hope to see you again soon!

5
Everyone

By on May 13, 2021

Review comment responded on Jul 4, 2021

Thank you for taking the time to share your feedback regarding your recent stay with us.

1
Everyone

By on Apr 30, 2021

3
Everyone

By on Apr 26, 2021

Review comment responded on May 6, 2021

Thank you for taking the time to review your recent stay with us. Your feedback is very important to us and appreciate you sharing your experience with us. Thank you again and have a great day

5
Friends Business Business

Perfect muy conveniente love your place nothing bad to say

By on Mar 8, 2021

Review comment responded on Apr 29, 2021

Thank you for taking the time to share your review regarding your recent stay with us. We value your feedback and hope to see you again soon!

3
Family

Side door has been broke for over a year ice makers don’t work

By on Mar 3, 2021

Review comment responded on Apr 29, 2021

Thank you for taking the time to share your review regarding your recent stay with us. I apologize for the inconvenience with the ice machines and side door. ice machines have been fixed and the side door remains locked for security purposes until it can be fixed.

4
Everyone

By on Jan 22, 2021

2
Everyone

By on Jan 18, 2021

Holiday Inn Chicago - Elk Grove, an IHG Hotel

1000 Busse Rd, Elk Grove Village, IL 60007
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