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Recent guest reviews

Check in was a breeze. When we first got our room our a/c wasn’t working and within 10 minutes there was someone working on it. Our room was clean and it was very quiet. Overall would definitely recommend this hotel

The staff was very friendly and helpful. The room was clean. The mattress was wondeful, but the pillows were lacking. It would have been nice to have a box of tissues in the room as well. But overall, a very nice stay.

The front desk service was bad had to waut 20 muns ro check in ,then the a.c was fixed to 65 max and wasn'tworking properly woke up 1 o clock in the night tried to call front desk no answer then went down to get room switched was 20 people waiting and only one front desk helper got back ...2as frustrated bad service

The staff was excellent. Especially Robinson in the dining room. Breakfast buffet was very well put together. Very clean. We will be back!

Excellent stay... Will be back soon.. Lovely hotel with an excellent staff..

Staff is so friendly. Staff in restaurant are so helpful and friendly. Tony got my coffee every day at 6:00 am Dan at the desk helped us straighten out a "ride to the airport" major problem and got us to our flight on time.

Nice hotel in a quiet place. Good amenities- large room, nice swimming pool, nice bar.

Nice hotel. Good deal. Close enough to both Chicago and Milwaukee

stayed there because it was close to a famil wedding. very convenient

Very nice and clean hotel with a nice restaurant and pool..very pleasant staff..would recommend to anyone and will definitely stay there again when visiting the area...

Clean comfortable room at a decent price. I've stayed here multiple times and will return.

Could not get my coat off before I noticed ants in the bed. Git a different room on a higher floor. It's foreign owned & a different level of quality. Not in line with the "brand" of the chain.

No cell coverage, poor service at the bar/restaurant, and unfriendly concierge.

North Milwaukee Ave Northbrook IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Located within a leisurely stroll of River Trail Nature Center, Crowne Plaza Chicago-Northbrook, an IHG Hotel is within a few miles (5 km) of Rob Roy Golf Course. This 318-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and free self parking.


Dining

Enjoy dining at Chatters Restaurant, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Select Comfort beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Sofa beds, refrigerators, and microwaves are other standard amenities.


Property features

Guests of Crowne Plaza Chicago-Northbrook, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and a conference center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (Refrigerator)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

1 King Bed | Sleeps 2

Standard Room, 1 Twin Bed, Non Smoking

1 Twin Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Refrigerator)

1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza Chicago-Northbrook, an IHG Hotel

Everyone (20) Couples (4) Business (3) Family (5) Other (1) Friends (1)
5
Family Family with small children

Check in was a breeze. When we first got our room our a/c wasn’t working and within 10 minutes there was someone working on it. Our room was clean and it was very quiet. Overall would definitely recommend this hotel

By on Jun 1, 2022

Review comment responded on Jun 14, 2022

Thank you! We're glad that you enjoyed your stay!

4
Everyone

The staff was very friendly and helpful. The room was clean. The mattress was wondeful, but the pillows were lacking. It would have been nice to have a box of tissues in the room as well. But overall, a very nice stay.

By on May 31, 2022

Review comment responded on Jun 14, 2022

Thank you for providing your feedback regarding pillows and amenities, so we may work to address these items.

5
Everyone

By on Mar 23, 2022

2
Everyone

By on Jul 31, 2021

3
Partner Couples Business Business

The front desk service was bad had to waut 20 muns ro check in ,then the a.c was fixed to 65 max and wasn'tworking properly woke up 1 o clock in the night tried to call front desk no answer then went down to get room switched was 20 people waiting and only one front desk helper got back ...2as frustrated bad service

By on Jun 18, 2021

1
Everyone

By on Nov 24, 2020

Review comment responded on Dec 6, 2020

Thank you for taking the time to share your comments- we apologize for your difficulties and appreciate your business we do hope to see you again in the future and wish you safe travels

5
Family

The staff was excellent. Especially Robinson in the dining room. Breakfast buffet was very well put together. Very clean. We will be back!

By on May 4, 2019

Review comment responded on May 7, 2019

Thank you for your 5 star review and your kind words for the whole team, including Robinson! We look forward to your return to us!

5
Everyone

By on Apr 15, 2019

Review comment responded on May 1, 2019

Thank you for your 5 star review! We hope to welcome you back soon!

4
Family

Excellent stay... Will be back soon.. Lovely hotel with an excellent staff..

By on Mar 11, 2019

Review comment responded on Mar 11, 2019

Thank you for your kind review! We look forward to having you back real soon!

4
Everyone

By on Nov 26, 2018

Review comment responded on Nov 27, 2018

Thank you for your review! We look forward to welcoming you back soon!

Crowne Plaza Chicago-Northbrook, an IHG Hotel

2875 North Milwaukee Ave, Northbrook, IL 60062
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