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Recent guest reviews

The front desk service was bad had to waut 20 muns ro check in ,then the a.c was fixed to 65 max and wasn'tworking properly woke up 1 o clock in the night tried to call front desk no answer then went down to get room switched was 20 people waiting and only one front desk helper got back ...2as frustrated bad service

The staff was excellent. Especially Robinson in the dining room. Breakfast buffet was very well put together. Very clean. We will be back!

Excellent stay... Will be back soon.. Lovely hotel with an excellent staff..

Staff is so friendly. Staff in restaurant are so helpful and friendly. Tony got my coffee every day at 6:00 am Dan at the desk helped us straighten out a "ride to the airport" major problem and got us to our flight on time.

Nice hotel in a quiet place. Good amenities- large room, nice swimming pool, nice bar.

Nice hotel. Good deal. Close enough to both Chicago and Milwaukee

stayed there because it was close to a famil wedding. very convenient

Very nice and clean hotel with a nice restaurant and pool..very pleasant staff..would recommend to anyone and will definitely stay there again when visiting the area...

Clean comfortable room at a decent price. I've stayed here multiple times and will return.

Could not get my coat off before I noticed ants in the bed. Git a different room on a higher floor. It's foreign owned & a different level of quality. Not in line with the "brand" of the chain.

No cell coverage, poor service at the bar/restaurant, and unfriendly concierge.

It was in a convenient location to where we were traveling. Price was good v

The hotel was close to the Tri-State tollway and Willow Rd., Quite location and friendly staff.

Had to ask for our complimentary breakfast coupons.

North Milwaukee Ave Northbrook IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Within a short walk of River Trail Nature Center, Crowne Plaza Chicago-Northbrook, an IHG Hotel is within 2 miles (3 km) of Camp Pine Woods. This 318-room, 4-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.


Dining

Enjoy dining at Chatters Restaurant, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

The 318 accommodations feature a separate bedroom. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and Select Comfort beds with Egyptian cotton sheets ensure a restful night. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Guests of Crowne Plaza Chicago-Northbrook, an IHG Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and a conference center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 Queen Bed, Non Smoking (Feature)

1 Queen Bed | Sleeps 4

Room, 1 King Bed, Non Smoking (Feature)

1 King Bed | Sleeps 4

Guest reviews for Crowne Plaza Chicago-Northbrook, an IHG Hotel

Everyone (17) Business (3) Couples (4) Family (4) Friends (1) Other (1)
3
Partner Couples Business Business

The front desk service was bad had to waut 20 muns ro check in ,then the a.c was fixed to 65 max and wasn'tworking properly woke up 1 o clock in the night tried to call front desk no answer then went down to get room switched was 20 people waiting and only one front desk helper got back ...2as frustrated bad service

By on Jun 18, 2021

1
Everyone

By on Nov 24, 2020

Review comment responded on Dec 6, 2020

Thank you for taking the time to share your comments- we apologize for your difficulties and appreciate your business we do hope to see you again in the future and wish you safe travels

5
Family

The staff was excellent. Especially Robinson in the dining room. Breakfast buffet was very well put together. Very clean. We will be back!

By on May 4, 2019

Review comment responded on May 7, 2019

Thank you for your 5 star review and your kind words for the whole team, including Robinson! We look forward to your return to us!

5
Everyone

By on Apr 15, 2019

Review comment responded on May 1, 2019

Thank you for your 5 star review! We hope to welcome you back soon!

4
Family

Excellent stay... Will be back soon.. Lovely hotel with an excellent staff..

By on Mar 11, 2019

Review comment responded on Mar 11, 2019

Thank you for your kind review! We look forward to having you back real soon!

4
Everyone

By on Nov 26, 2018

Review comment responded on Nov 27, 2018

Thank you for your review! We look forward to welcoming you back soon!

5
Everyone

Staff is so friendly. Staff in restaurant are so helpful and friendly. Tony got my coffee every day at 6:00 am Dan at the desk helped us straighten out a "ride to the airport" major problem and got us to our flight on time.

By , from Canada on Oct 24, 2018

Review comment responded on Nov 1, 2018

Thank you for the 5 star review! We were happy to have you and we certainly hope to have you back again. Personally, I am glad I was able to help you get back to the airport! Come back soon!

5
Everyone

By on Oct 15, 2018

Review comment responded on Nov 8, 2018

Thank you for your 5 star review! We look forward to having you back here soon!

4
Everyone

By on Oct 13, 2018

Review comment responded on Nov 8, 2018

Thank you for your rating! We look forward to having you back soon!

5
Everyone

Nice hotel in a quiet place. Good amenities- large room, nice swimming pool, nice bar.

By , from Washington, D.C. on Sep 4, 2018

Review comment responded on Oct 2, 2018

Thank you for your 5 star review! We hope to welcome you back soon!

Crowne Plaza Chicago-Northbrook, an IHG Hotel

2875 North Milwaukee Ave, Northbrook, IL 60062
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