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Crowne Plaza Chicago-Northbrook

3.5 out of 5.0

Recent guest reviews

It was in a convenient location to where we were traveling. Price was good v

The hotel was close to the Tri-State tollway and Willow Rd., Quite location and friendly staff.

Had to ask for our complimentary breakfast coupons.

The Crown Royal was perfectly located for seeing old friends who live in Northbrook and for heading downtown. Would definitely stay there again.

We stay there during the past Labor Day vacation and child's state championship tournament of chess. The location and amenities are both good. The hotel is a bit old but the room is spacious. The restaurant provides good quality of breakfast and lunch. We highly recommend this hotel to everybody.

Clean hotel run by nice people. Nothing overly fancy, but a nice place. Breakfast buffet was good. Shuttle ride I requested worked out just great.

I had a guest visiting from out of state and I booked this hotel because it is very conveniently located from O'hare air port. The hotel itself was clean and plesant to stay according to my guest.

The hotel was pretty and very nice but the beds were so uncomfortable! Even with the adjustable remote I could not sleep without waking to a backache. Can't stay there any more.

The experience we had was average for the area and price point but not what it should have been for a crowne plaza brand property.

Awmesome... That's about all I can say! Room was amazingly clean, close to shops, train station and hwy... Great restaurant called Bob Chinns less than 4 miles away - Seafood at it's finest, pricey, but worth every penny... The Mai Tai is a MUST! When I'm back from MN, this Crowne Plaza is where we'll stay!

I was hoping to stay at the Radisson because the location is great for my travel needs and WOW - turns out the Crowne Plaza bought the Radisson - worked out great! Rooms are good size, clean, nice bedding, free paper and friendly & attentive staff. I'll be back again.

Lovely hotel. The interior of the hotel surpassed our expectations and was far nicer than the exterior. Our room was large with a good-sized bathroom and thoughtful amenities. We had a refrigerator, free WiFi, and there was an outdoor pool. The staff was very helpful and parking was free. The water pressure in the shower was fine -- a truly unusual experience!! I would happily stay at this hotel again.

When I went to check into hotel (1:30 p.m.), front desk personnel did not acknowledge me. I told her that I wanted to check in and she stated to me that the room was not ready without checking to see if the room had been cleaned. A gentlemen came to check in at 2:30 p.m. and the front desk called to see if his room was ready and she gave him a room. I stood there to see if you would acknowledge me and let me know if a room had been prepared for me and she never looked at me. I went to front desk and asked was my room ready and she checked at that time and then gave me a room. At this point I was very unhappy with the hotel. I even told her that I was a priority club member and attempted to give her my card number but she stated that it was to late.

Guest reviews for Crowne Plaza Chicago-Northbrook

Everyone (4) Business (3) Couples (3) Family (2) Other (1) Friends (1)
4

weekend trip for navy graduation.

Everyone

It was in a convenient location to where we were traveling. Price was good v

By , from Georgia on Jun 5, 2017

5

we stayed there for a nearby wedding.

Everyone

By on Oct 5, 2016

Review comment responded on Oct 17, 2016

Thank you for sharing your feedback! We are excited to have you at the hotel and appreciate the great comments on our service - Safe Travels!

4

clean hotel in a convenient location.

Everyone

The hotel was close to the Tri-State tollway and Willow Rd., Quite location and friendly staff.

By , from Minneapolis on Aug 3, 2016

4
Everyone

Had to ask for our complimentary breakfast coupons.

By , from Midwest on Jul 31, 2016

5

seeing old friends

Singles

The Crown Royal was perfectly located for seeing old friends who live in Northbrook and for heading downtown. Would definitely stay there again.

By on Oct 17, 2015

5

labor day stay

Families

We stay there during the past Labor Day vacation and child's state championship tournament of chess. The location and amenities are both good. The hotel is a bit old but the room is spacious. The restaurant provides good quality of breakfast and lunch. We highly recommend this hotel to everybody.

By on Sep 9, 2015

3

one night business trip

BusinessTravelers

Clean hotel run by nice people. Nothing overly fancy, but a nice place. Breakfast buffet was good. Shuttle ride I requested worked out just great.

By on Jul 11, 2015

3

out of town guest lodging

GetawayWithFriends

I had a guest visiting from out of state and I booked this hotel because it is very conveniently located from O'hare air port. The hotel itself was clean and plesant to stay according to my guest.

By on Nov 25, 2014

4

select uncomfort beds

Couples

The hotel was pretty and very nice but the beds were so uncomfortable! Even with the adjustable remote I could not sleep without waking to a backache. Can't stay there any more.

By on Jun 17, 2014

3

standard hotel

Couples

The experience we had was average for the area and price point but not what it should have been for a crowne plaza brand property.

By on Dec 9, 2013