Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (GUEST)
from $110
Country Inn & Suites By Carlson Gurnee
2.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 52 reviews
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Recent guest reviews
I enjoyed the room also the bed was comfortableand the room was very clean
Nice hotel - great continental breakfast - had some different variety each day also. Friendly staff, clean modern rooms, and closest hotel to great America - can easily walk in 10 minutes only crossing on road. Highly recommended.
Midweek in May. A great place to stay overnight after a long day of driving. Couldn't beat the price. We had to queen beds. One was softer than the other so we could choose the firmness we prefer. Full breakfast was a bonus
Hotel is older and outdated! Room light kept going out and you have to push the reset button. Not impressed!! Would not stay again
The hotel was VERY clean. The beds were pillow soft. The pillows were SO comfortable! The staff was very polite and always kind. The only thing the kids were bummed about was how small the pool was. More like a hot tub/whirlpool size.
Stayed for 2 nights. Room clean; bed/pillows very comfortable. Love the chocolate mints.
Pleasant stay. Our room was completely out of all toiletries (soap, shampoo, lotion and toilet paper). I only really noticed the toilet paper missing and brought it to their attention. The front staff on duty that night was very apologetic and friendly about the incident. Really not an issue that would not make me stay there again. The room itself was satisfying - our toilet also stuck a bit so had to have the top off so we could make sure it wouldn't run all night but overall comfort was fine for us as it was just a stopping point on the drive home
Room was ok...bathrm old, floor tiles moving..needs remodeling. Fridge couldn't dial temp cause it was broken...
Great staff! Queen bed wasn't the best, but ok. Hot breakfast better than most. Discount tickets to amusement park were better than any found on internet.
I was able to check in very quickly. I liked the 3 little pillows they had and I love staying where they have breakfast and always seem to have a staff member there to make sure if anything runs out it's provided right away. It's right outside the gates of Six Flags so it's the perfect location for when your tired and just want to get to a room at a decent place.
it was a wonderful stay, speciality the staff was so respecful and collaborate.
I enjoyed the convenience of the mall down the road with a movie theater and , many restaurants. The breakfast in the morning was very good too. The pool is a bit small as well as the workout room but it was good for the cost of the room.
We thoroughly enjoyed our visit the night before Thanksgiving day & breakfast that morning. Staff was so friendly & helpful. Only wish I had was another pillow on the beds (3 small squishy ones for 2 people doesn't cut it)
We were delighted with our stay- breakfast was great! staff very very nice
we were surprised at how nice the people were, the room was and the free breakfast. The staff was very accommodating and helpful- will definitely stay again.
An overall good stay. You get what you pay for, and this is no exception. Staff employees were very friendly. Continental breakfast was so so. Not anything great, but the price (free) was right. The room had a mildew type smell to it, and the tv was one from the 90s. Location was excellent. Across from six Flags, lots of food and shopping just a few minutes away, easy to get to recruit graduation too. Looking for an inexpensive place, this is it.
The good: breakfast, cookies, room temp, shower temp and water flow were acceptable. The bad: traffic pattern near a busy amusement park, major interstate. Could be somewhat problematic getting into and out of the property. The ugly: wrinkled bedding lent impression linens were dirty, mattress did not appear to be clean, no fridge/microwave as listed in property amenities, stickiness to top of desk, dresser and nightstand. All in all, I'd stay again...if the price were right. By no means the worst property at which I've stayed.
comfortable bed, quiet hotel convenient location near highway
Staff was courteous & helpful.Breakfast was great, Close to shopping and highways. We went for RTC PIR; it was a little far from the activities but the drive was fairly easy.
The hotel was clean and the staff was excellent. It was not upscale but it was better than middle of the road and had all of the amenities that one could need. It was well situated near shopping and restaurants. The off season pricing was a great deal when compared with similar hotels in the area. My wife and I were happy with our stay.
Guest reviews for Country Inn & Suites By Carlson Gurnee
nice hotel close to six flags great america
Everyone
I enjoyed the room also the bed was comfortableand the room was very clean
nice hotel - walking distance to great america!
Everyone
Nice hotel - great continental breakfast - had some different variety each day also. Friendly staff, clean modern rooms, and closest hotel to great America - can easily walk in 10 minutes only crossing on road. Highly recommended.
as expected
Everyone
Midweek in May. A great place to stay overnight after a long day of driving. Couldn't beat the price. We had to queen beds. One was softer than the other so we could choose the firmness we prefer. Full breakfast was a bonus
Review comment
Kal P. responded on May 15, 2017
Dear J, Thank you for taking the time in creating a review/feedback during your stay with us. Glad to hear that enjoyed the beds, the full breakfast and of course the price! We look forward to your return visit in the near future!
not impressed
Everyone
Hotel is older and outdated! Room light kept going out and you have to push the reset button. Not impressed!! Would not stay again
Review comment
Kal P. responded on May 3, 2017
Dear Guest, My sincere apologies for not being able to meet your expectations during your stay. We continue to bring this property to a more updated look. Although we have completed several projects, we still have several that will be completed in 2017. If not impressed, I hope that you will give us another opportunity to impress you.
would definitely recommend!
Everyone
The hotel was VERY clean. The beds were pillow soft. The pillows were SO comfortable! The staff was very polite and always kind. The only thing the kids were bummed about was how small the pool was. More like a hot tub/whirlpool size.
clean and comfortable
Everyone
Stayed for 2 nights. Room clean; bed/pillows very comfortable. Love the chocolate mints.
convenient location with access on and off freeway
Everyone
Pleasant stay. Our room was completely out of all toiletries (soap, shampoo, lotion and toilet paper). I only really noticed the toilet paper missing and brought it to their attention. The front staff on duty that night was very apologetic and friendly about the incident. Really not an issue that would not make me stay there again. The room itself was satisfying - our toilet also stuck a bit so had to have the top off so we could make sure it wouldn't run all night but overall comfort was fine for us as it was just a stopping point on the drive home
bathrm needs remodeling
Everyone
Room was ok...bathrm old, floor tiles moving..needs remodeling. Fridge couldn't dial temp cause it was broken...
Review comment
Kal Patel--General Manager responded on Jan 1, 1970
Karla, Thank you for taking the time to provide a review on Orbitz. We have already started the planning to renovate all the guest bathrooms this winter. We have also replaced the fridge in the room that you stayed in with a brand new one. I hope that you visit with us again next year and experience the renovated bathrooms, as it will have a brand new look!
walking distance to six flags great america
Everyone
Great staff! Queen bed wasn't the best, but ok. Hot breakfast better than most. Discount tickets to amusement park were better than any found on internet.
great hotel close to six flags
Families
I was able to check in very quickly. I liked the 3 little pillows they had and I love staying where they have breakfast and always seem to have a staff member there to make sure if anything runs out it's provided right away. It's right outside the gates of Six Flags so it's the perfect location for when your tired and just want to get to a room at a decent place.
Lee, Thank you for sharing your feedback in regards to your recent stay with us. Thrilled to see that you enjoyed the breakfast, friendly staff, clean rooms and proximity to Six Flags. We thank you for noticing the hard work that my staff puts into keeping this place clean and tidy. We appreciate your recommendation and look forward to a return visit in the near future.