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Chicago's Essex Inn

3.5 out of 5.0

Recent guest reviews

The hotel met our needs. Rates were very high the weekend we were in town but we were glad to have a clean comfortable room.

We pay for king size room & when was check in time receptionist give as a queen size bed tell us they don’t have king size. We accept queen until next time when they get king size bed. Next day we ask to change room they tell us : you accept queen and we don’t have other room. In the queen room pillows was horrible, we got neck pain (better bring your pillows), in the room was mold on the ceilings o closet area, I attach picture. We inform the hotel staf about this problem and they don’t do noting to fix it or to move us to other room. In one word HORIBLE hotel, do not book if you don’t want trouble. Room #1024

In renovation, part going condos part hotel, almost boutique but feels like a run-down apartment building in New York. Phone was down, so wakeup call did not work. Alarm did not work. View of another building and 2 floors down seemingly flooded rooftop. I suppose can't beat the value for the location. The photos online are really misleading.

Clearly one of the best options to see Chicago on a budget, staff is so friendly and this hotel has everything. Just need to be prepared to pay for parking everywhere including the hotel that goes 60 dls per night. But still a good price by the area. This hotel is located at walking distance of everything, you will experience small rooms bathtub and toilet, but if you are not worried about luxury this is an excellent option.

Start with the good - the bed was comfortable, TV was nice! Also, staff was very attentive The not so good - A/C was poor - room was hot! No fan or real temperature control. Only a trickle of hot water in the shower, thus practically no pressure for a shower! Also, tub was very, very slow to drain...even from a low volume shower! Room was dark even with all the CFL lights turned on! No coffee shop/eatery or site. Not what I expected for the price! Would not stay there again.

This hotel is a good spot if you are looking to go to museum, aquarium of south of the river activities. The hotel is older and a little out of date in spots. I will say the entire staff was friendly, upbeat and attentive. There was no big city attitude here. Overall this was a quality hotel.

Whenever I visit Chicago this is the only place I stay it is close to all the events I attend and the manager Jon has employed the most professional staff not to mention that there is a very reasonable parking garage that is a block away from the hotel for only $26 dollars a day which is a steal for Chicago parking. So if you happen to stay here you will indeed be pleased and if your considering staying here be sure to tell them that Diamond from Detroit referred you:)

staff was great. location is great. parking is out of line with other prices in same area. property is slightly worn. bathtub was in horrible condition. carpeting in my room did not appear to have been vacuumed. over all i was pleased with my stay. just a few things that need to be upgraded or addressed

The room was small but just fine. The bed was very comfortable. Construction was kind of loud in the morning.

Room was outdated and not terribly clean. There was construction going on and made it very noisy. Staff was super friendly, and it was a good location, but would not stay here again.

Lots of construction going on, but hotel staff was great! Security was excellent! Front desk staff was so helpful!

Did not know that the hotel is under construction. Regardless, we did get a partial view of the lake, Grant park, and Navy Pier. The room could've been alot cleaner and it was so hot in the room at night. Overall, the staff was really kind and helpful. I would stay again once all that construction is done.

One of my favorite places to stay in Chicago. Convenient to museums, theater and public transportation. Very affordable for being right in the middle of everything.

Close to the venue we needed. The remodel is needed but the scaffolding and work going on was loud and annoying.

Nice hotel, excellent area, great price...

The hotel and staff were great. The only thing was the rooms and halls were very hot during the winter and we slept with the window open because it wasn't self controlled. It was also under major construction and our room was in the middle of it all. It was extremely expensive some nights and other nights it was cheaper. We stayed for 7 nights and it was overall good for our needs. I hate complaining but I had to be honest.

Hotel staff was very nice and professional. We did get our room about an hour early and were allowed a late checkout, but only after a complaint about construction. PLEASE know, this hotel is going to be demolished and they are building the replacement next door and they start working at 6 am. Lots of banging, loud noises that inhibit sleeping. Also, rooms do not have self climate control. It is controlled by hotel. We had to open windows to try to cool off the warm room, only making the construction noises louder.

The door to the room looked like it was broken into a number of times and never replaced. There were stains on the carpet and one of the windows wouldn't latch properly; which was unfortunate as it was windy and rainy the entire time we were there. There was construction happening close to our room that work us up around 8am in the morning that we were not made aware of all in all it was not a pleasant experience. The staff was very nice however so there is that.

Probably sounds ridiculous but need to keep the elevator clean...that is the 1st impression heading to your room. And stains on the carpet in hallways. Prefer the Best Western just a block away but they were booked.

I reserved three rooms for myself and two friends arriving from an international flight. However, my friends were very tired but couldn’t check into their rooms for 90 minutes while the front desk tried to reach me by phone. I was unavailable for the call and I’m very disappointed that get were not allowed to check in. They knew my name, what more should be needed?

800 S Michigan Ave Chicago IL

Hotel highlights

  • Walking distance to Art Institute of Chicago and Millennium Park
  • Free WiFi in rooms and public areas
  • Fitness center
  • 24-hour business center

Located in South Loop, Chicago's Essex Inn is within a 10-minute walk of popular sights such as Grant Park and Buckingham Fountain. This 254-room, 3.5-star hotel has conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. Centrally located in Chicago, the hotel is also a short walk from Art Institute of Chicago and Millennium Park.


Rooms

The 254 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and safes. LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer spring water baths, hair dryers, and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Chicago's Essex Inn enjoy a fitness center, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 60 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-out, and a fireplace in the lobby.

Room options

Suite, 2 Double Beds

Full 2 | Sleeps 5

Suite, 1 King Bed

King 1 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Guest reviews for Chicago's Essex Inn

Everyone (80) Couples (63) Business (51) Family (97) Friends (39) Other (23)
3
Everyone

The hotel met our needs. Rates were very high the weekend we were in town but we were glad to have a clean comfortable room.

By on May 20, 2018

1

the only good things about this hotel is location

Everyone

We pay for king size room & when was check in time receptionist give as a queen size bed tell us they don’t have king size. We accept queen until next time when they get king size bed. Next day we ask to change room they tell us : you accept queen and we don’t have other room. In the queen room pillows was horrible, we got neck pain (better bring your pillows), in the room was mold on the ceilings o closet area, I attach picture. We inform the hotel staf about this problem and they don’t do noting to fix it or to move us to other room. In one word HORIBLE hotel, do not book if you don’t want trouble. Room #1024

By , from Howard Beach NY on May 17, 2018

2

reasonable value but odd

Everyone

In renovation, part going condos part hotel, almost boutique but feels like a run-down apartment building in New York. Phone was down, so wakeup call did not work. Alarm did not work. View of another building and 2 floors down seemingly flooded rooftop. I suppose can't beat the value for the location. The photos online are really misleading.

By , from Boston on May 16, 2018

4

hotel essex inn

Everyone

Clearly one of the best options to see Chicago on a budget, staff is so friendly and this hotel has everything. Just need to be prepared to pay for parking everywhere including the hotel that goes 60 dls per night. But still a good price by the area. This hotel is located at walking distance of everything, you will experience small rooms bathtub and toilet, but if you are not worried about luxury this is an excellent option.

By , from Wisconsin on May 14, 2018

2
Everyone

Start with the good - the bed was comfortable, TV was nice! Also, staff was very attentive The not so good - A/C was poor - room was hot! No fan or real temperature control. Only a trickle of hot water in the shower, thus practically no pressure for a shower! Also, tub was very, very slow to drain...even from a low volume shower! Room was dark even with all the CFL lights turned on! No coffee shop/eatery or site. Not what I expected for the price! Would not stay there again.

By on May 12, 2018

3

good spot south to get out of the tourist mix

Everyone

This hotel is a good spot if you are looking to go to museum, aquarium of south of the river activities. The hotel is older and a little out of date in spots. I will say the entire staff was friendly, upbeat and attentive. There was no big city attitude here. Overall this was a quality hotel.

By on Apr 9, 2018

5

my favorite place to stay!!!!

Everyone

Whenever I visit Chicago this is the only place I stay it is close to all the events I attend and the manager Jon has employed the most professional staff not to mention that there is a very reasonable parking garage that is a block away from the hotel for only $26 dollars a day which is a steal for Chicago parking. So if you happen to stay here you will indeed be pleased and if your considering staying here be sure to tell them that Diamond from Detroit referred you:)

By , from Michigan on Apr 6, 2018

3
Everyone

staff was great. location is great. parking is out of line with other prices in same area. property is slightly worn. bathtub was in horrible condition. carpeting in my room did not appear to have been vacuumed. over all i was pleased with my stay. just a few things that need to be upgraded or addressed

By on Apr 5, 2018

4
Everyone

The room was small but just fine. The bed was very comfortable. Construction was kind of loud in the morning.

By on Mar 23, 2018

3
Everyone

Room was outdated and not terribly clean. There was construction going on and made it very noisy. Staff was super friendly, and it was a good location, but would not stay here again.

By , from Ann Arbor, MI on Mar 12, 2018