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Chicago's Essex Inn

3.5 out of 5.0

Recent guest reviews

This is an excellent hotel and very clean. I was there in August 2017. I had heard about the construction going on, but they placed me in a room that was on the opposite side of the hotel where the construction was occurring so I was not bothered at all by the construction. Plus, I had a fabulous view of the Willis Tower. The room has a refrigerator, safe, and a coffee maker with free coffee packets. However , since I did not wish to put artificial creamer in my coffee, I went half a block west to Peet's Coffee and got a vanilla latte in the morning. There are many places to eat nearby. You can also go next-door to the Hilton and get a drink at the bar and they also have a snack bar there where you can get pizza, yogurt, and other kinds of food. A great place to stay. I will be staying there again at the end of the month.

We were traveling with special needs and a service dog... everyone was very accommodating and easy access, all-around. the nearby parks and transportation made walking and getting around town, via public transportation very convenient. Having been there before, the staff recognized and we were assured a pleasant visit. Always a pleasure to visit my home town, especially when staying at this particular hotel.

Location is great. Close to parks, museums, and not far from other best sights.

Had I known this hotel was under construction at the time, I would have stayed elsewhere. Each morning we were awakened by the sounds of power tools, a crane, and loud thuds. Not ideal after a long day of sightseeing. However, the staff was helpful, kind, and wonderful. The rooms were clean and comfortable but our bathroom fan wouldn't turn off during our 5 day stay and our bathroom sink was very slow to drain. The hotel location was quite nice.

thia motel it is ok if you are staying in downtown close and easy to visit chicago sears tower but no in microwave facility if you are stay with family no facilities in children care

Great location for tourists — and near all trains for those who know the city a little more. The hotel staff went out of their way to greet me. Despite negative reviews on other sites, I found the room quite functional and comfortable.

Great hotel value can be found in Chicago so that you can spend your hard earned money on other things. We (family of three) parked at the self parking garage 1/2 block down from the front door from the Essex Inn and walked in, checked in and took elevator up to our room avoiding valet charges and tip by "rolling our own" bags to room. Got our hotel tickts thru Orbitz and paid 1/3 to 1/2 of the ridiculously priced hotels ($300 per night...hah, not me) in downtown Chicago. Staff very friendly and responsive to all questions during our stay. Only improvement (and it is small) is that a microwave in the room would have been nice. If you are new to Chicago as we were We would HIGHLY RECOMMEND taking the open air, double decker tour bus which picks you up right across the street...tour is about 90 minutes if you stay on the bus but since multiple busses run every 20 mins you'll want to get off and explore several of the stops (Navy Pier, Millenium Park, etc.). We took Uber everywhere, never waiting more than 2 mins for any of the drivers. Restaurants that were top notch are Lou Manati's (deep dish pizza), the Yolk , Wilidberry Pancakes and cafe and Latinicity (Tapas bar). Again, Essex Inn puts in you in a very clean, great located hotel for a good price!!

Great location, south of magnificent mile, close to Harrison red line stop. Worth the wait if you can get a room with a view. Renovations need updating, especially carpets! The elevators were being worked on during my stay, one of the 3 has been shut down for a month, so long waits. The cleaning staff could be a bit more efficient. Best price in the region for a up-scale(ish) Chicago hotel.

What is good: staff, location, airconditioning Not good: elevator was out, key did not work, floor dirty, bed way too short, pillow too thick, parked buses with running engines at 6 am. Burn smell in the room at 3am. This hotel is not geared towards people who are interested in sleeping.

The staff was rude and talked down to me when asked about parking. Was giving the remark. YOU ARE in Chicago.. No place to eat no gym no computer. For the price As I expected more.

Staff was excellent. Hotel needs a lot for updating and basic up keep of facility. The double bed is a full, the tv was 25" and the sheets smelled... The hallways were dim, on the safety placard outside of the elevator the words were hand written because of letters rubbing off? Many places in the ceiling of the hallways were rusted or wrotten. 2 of the 3 elevators (which are small elevators) worked so it took up to 5 minutes just to get the elevator to the main lobby. This is definitley one of the oldest hotels, but its clear staff does what it can.

Staff was fabulous, but the hotels needs to be updated and we weren't aware that a major construction project was happening just next door. The crane and other machinery were very loud and started early in the morning.

Check in and check out were easy, and every interaction with hotel staff was very pleasant. The elevators are slow to arrive, so factor some wait time in. The rooms themselves were fine, and we had a decent view out to the parks. There is a big construction project underway right next to the hotel, but we were there on a weekend and it did not affect us. You can hear the El going by, but nothing from neighboring rooms. We were a little disappointed that we had to ask for extra towels, since we were three people staying in the room and we only received one bath towel.... All that said, the location was great. We could easily walk the lakefront and parks and tour the ICA. The CTA was easily accessible, and there were lots of good restaurant choices in walking distance of the hotel (We particularly enjoyed the pizza at Gino's East!)

A truly run down hotel with the world's smallest bathroom sink and slowest elevators. The rooms are beaten up and look used and the halls and carpets are truly in bad shape. To top it off there is a construction site next door that is truly noisy. No amenities, no restaurant or bar. The only thing this hotel has going for it is location. Otherwise give it a pass. I will not be going back.

DO NOT BELIEVE the king size bed they promised in your confirmation! What they give me was a room with one twin size instead of king. I asked to exchange but they refuse to do so, saying that all king bed is occupied. So unfair! Because the money I paid is for the KING size bed!

No public parking for customers The furniture was showing much wear. Bathroom way outdated.

Great veiw but thats about it, we got there and found out about a 75$ Deposit for BOTH hotel rooms. Online it said there was a pool and when we got there the Lady said there wasnt one. The room had NO AIR-CONDITIONING!! It only had a main pipe and they had it set on heat and so the hotel was Blistering hot when we were there. Our shower head was Broken so the hotter you turned it to the less pressure it had. The Glass door had a gap underneath so when we did shower all the water ended up on the floor. Chips caked the hallway floor and took a day to clean up. The Hotels were SLOWWWW you stood there for 15 min waiting on them to get to you. Our refrigerator wouldnt keep anything cold either. Just overall bad experience there. And this doesnt even begin to include Parking fees...if you decide on staying here GOOD LUCK!

The staff was wonderful. The room rates were good, but catch you with the valet fee per night. The hotel was within walking distance to a lot of places we wanted to visit, so that was great. The 3rd floor and up are completely outdated and our room was outdated too. The walls were cracked, the safe was broken and the alarm clock was stuck 4 hours later than the actual time. The website said there was a pool, but there is no pool now that the hotel was under construction.

The room was great but know microwave some lights in the room didn't work it took the next day to fix it.the ironing board was broken one of the lamps was unplug had to get on my knees and plug it up.I didn't want to park for 60.00 a day so staff told me about another place for 35.00 but their was a parking place next door that was cheaper tell Your guests the truth so they will come again cause parking might stop people from coming to the Essex.

The only good thing about the hotel is location and the staff. Apart from that this is a very bad hotel for the price.

800 S Michigan Ave Chicago IL

Hotel highlights

  • Walking distance to Art Institute of Chicago and Millennium Park
  • Free WiFi in rooms and public areas
  • Fitness center
  • 24-hour business center

Located in South Loop, Chicago's Essex Inn is within a 10-minute walk of popular sights such as Grant Park and Buckingham Fountain. This 254-room, 3.5-star hotel has conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. Centrally located in Chicago, the hotel is also a short walk from Art Institute of Chicago and Millennium Park.


Rooms

The 254 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and safes. LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer spring water baths, hair dryers, and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Chicago's Essex Inn enjoy a fitness center, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 60 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-out, and a fireplace in the lobby.

Room options

Suite, 2 Double Beds

Full 2 | Sleeps 5

Suite, 1 King Bed

King 1 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Chicago's Essex Inn

Everyone (48) Couples (63) Business (51) Family (97) Friends (39) Other (23)
5

good location near grant park.

Everyone

This is an excellent hotel and very clean. I was there in August 2017. I had heard about the construction going on, but they placed me in a room that was on the opposite side of the hotel where the construction was occurring so I was not bothered at all by the construction. Plus, I had a fabulous view of the Willis Tower. The room has a refrigerator, safe, and a coffee maker with free coffee packets. However , since I did not wish to put artificial creamer in my coffee, I went half a block west to Peet's Coffee and got a vanilla latte in the morning. There are many places to eat nearby. You can also go next-door to the Hilton and get a drink at the bar and they also have a snack bar there where you can get pizza, yogurt, and other kinds of food. A great place to stay. I will be staying there again at the end of the month.

By , from Palm Springs, California on Aug 18, 2017

4
Everyone

We were traveling with special needs and a service dog... everyone was very accommodating and easy access, all-around. the nearby parks and transportation made walking and getting around town, via public transportation very convenient. Having been there before, the staff recognized and we were assured a pleasant visit. Always a pleasure to visit my home town, especially when staying at this particular hotel.

By , from Santa Monica, CA on Jul 29, 2017

3

location!

Everyone

Location is great. Close to parks, museums, and not far from other best sights.

By on Jul 10, 2017

3

friendly staff but under construction

Everyone

Had I known this hotel was under construction at the time, I would have stayed elsewhere. Each morning we were awakened by the sounds of power tools, a crane, and loud thuds. Not ideal after a long day of sightseeing. However, the staff was helpful, kind, and wonderful. The rooms were clean and comfortable but our bathroom fan wouldn't turn off during our 5 day stay and our bathroom sink was very slow to drain. The hotel location was quite nice.

By , from Southern Cali on Jun 30, 2017

3

nice and close downtown

Everyone

thia motel it is ok if you are staying in downtown close and easy to visit chicago sears tower but no in microwave facility if you are stay with family no facilities in children care

By , from chicago on Jun 7, 2017

4

good location for tourists

Everyone

Great location for tourists — and near all trains for those who know the city a little more. The hotel staff went out of their way to greet me. Despite negative reviews on other sites, I found the room quite functional and comfortable.

By , from Brooklyn, NY on Jun 6, 2017

4

convenient, clean and good value hotel.

Families

Great hotel value can be found in Chicago so that you can spend your hard earned money on other things. We (family of three) parked at the self parking garage 1/2 block down from the front door from the Essex Inn and walked in, checked in and took elevator up to our room avoiding valet charges and tip by "rolling our own" bags to room. Got our hotel tickts thru Orbitz and paid 1/3 to 1/2 of the ridiculously priced hotels ($300 per night...hah, not me) in downtown Chicago. Staff very friendly and responsive to all questions during our stay. Only improvement (and it is small) is that a microwave in the room would have been nice. If you are new to Chicago as we were We would HIGHLY RECOMMEND taking the open air, double decker tour bus which picks you up right across the street...tour is about 90 minutes if you stay on the bus but since multiple busses run every 20 mins you'll want to get off and explore several of the stops (Navy Pier, Millenium Park, etc.). We took Uber everywhere, never waiting more than 2 mins for any of the drivers. Restaurants that were top notch are Lou Manati's (deep dish pizza), the Yolk , Wilidberry Pancakes and cafe and Latinicity (Tapas bar). Again, Essex Inn puts in you in a very clean, great located hotel for a good price!!

By , from Cranberry Township, PA on Jun 4, 2017

4

great location but you get what you pay for.

Everyone

Great location, south of magnificent mile, close to Harrison red line stop. Worth the wait if you can get a room with a view. Renovations need updating, especially carpets! The elevators were being worked on during my stay, one of the 3 has been shut down for a month, so long waits. The cleaning staff could be a bit more efficient. Best price in the region for a up-scale(ish) Chicago hotel.

By , from Bloomington on May 31, 2017

2

anti sleep hotel

Everyone

What is good: staff, location, airconditioning Not good: elevator was out, key did not work, floor dirty, bed way too short, pillow too thick, parked buses with running engines at 6 am. Burn smell in the room at 3am. This hotel is not geared towards people who are interested in sleeping.

By on May 14, 2017

2

terrible

Everyone

The staff was rude and talked down to me when asked about parking. Was giving the remark. YOU ARE in Chicago.. No place to eat no gym no computer. For the price As I expected more.

By on May 9, 2017