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Chicago's Essex Inn

3.5 out of 5.0

Recent guest reviews

We had just had our non-profit organizatiin’s annual convention here. Great meals, great rooms, first-class service! The best of Chicago!

Hotel was in a good location, right across from a beautiful park, about a 15-20 minute walk from the beginning of magnificient mile, and about 35-40 walk to navy pier. plenty of places to eat and drink within walking distance......plus about 20 min walking distance to solider stadium (which was exactly what we were looking for!). its not a fancy hotel, but the staff was awesome and it accommodated us for what we needed.

Staff are great but the rooms need some serious TLC. Very disappointed

Valet is too expensive for a day. Didn't like that. $75 deposit should be returned quickly instead of 3-5 days.

A terrible experience with the noise level on site. It is pretty old structure, never been maintained particularly in the hallways and windows the carpet must be from the 1800s stains and dust, heating and cooling systems are not available just on, off switch with hot water tubes running like a radiator, it is ineffective, it was so cold at night, all around an inconvenient amenity both inside and outside the room. When you pay so much to stay within the Loop area, in comparison, this is not a hotel of convenience and in good maintenance for the customers!

Excellent location. Accessible to convenient stores, restaurants and transportation.

It simply is old and not well maintained. The decor is dingy at best. Beds are almost scary. Not what one expects for $200+/night . Location alone does not warrant the price. The room I was assigned would not get more than $45.00 20 miles outside the city.

Good hotel with no bells & whistles. Excellent location.

Second time staying at this hotel. And is indeed my hotel to stay in when I come into town. From the time I walk into the hotel until I leave I get great A1 service. Truly a great experience.

Outdated AC system. No control over it. They force you to freeze to death and get sick which ruins your vacation. Carpets long due to be replaced, you walk into a room and it smells with carpet long overdue for replacement. I am not entirely sure the bed sheets were new. No note pad, no soap at bath. No extra second blanket for 2nd person, who got sick cause of it. Location ok, concierge is goodish. No breakfast on premises

Very clean and the staff very nice , will be back to this hotel

the staff was very nice helfpul and pleasant but the facility itself needs to be updated. the rooms are paper thin walls, and the carpet is old and dirty appearing.

This is an excellent hotel and very clean. I was there in August 2017. I had heard about the construction going on, but they placed me in a room that was on the opposite side of the hotel where the construction was occurring so I was not bothered at all by the construction. Plus, I had a fabulous view of the Willis Tower. The room has a refrigerator, safe, and a coffee maker with free coffee packets. However , since I did not wish to put artificial creamer in my coffee, I went half a block west to Peet's Coffee and got a vanilla latte in the morning. There are many places to eat nearby. You can also go next-door to the Hilton and get a drink at the bar and they also have a snack bar there where you can get pizza, yogurt, and other kinds of food. A great place to stay. I will be staying there again at the end of the month.

We were traveling with special needs and a service dog... everyone was very accommodating and easy access, all-around. the nearby parks and transportation made walking and getting around town, via public transportation very convenient. Having been there before, the staff recognized and we were assured a pleasant visit. Always a pleasure to visit my home town, especially when staying at this particular hotel.

Location is great. Close to parks, museums, and not far from other best sights.

Had I known this hotel was under construction at the time, I would have stayed elsewhere. Each morning we were awakened by the sounds of power tools, a crane, and loud thuds. Not ideal after a long day of sightseeing. However, the staff was helpful, kind, and wonderful. The rooms were clean and comfortable but our bathroom fan wouldn't turn off during our 5 day stay and our bathroom sink was very slow to drain. The hotel location was quite nice.

thia motel it is ok if you are staying in downtown close and easy to visit chicago sears tower but no in microwave facility if you are stay with family no facilities in children care

Great location for tourists — and near all trains for those who know the city a little more. The hotel staff went out of their way to greet me. Despite negative reviews on other sites, I found the room quite functional and comfortable.

Great hotel value can be found in Chicago so that you can spend your hard earned money on other things. We (family of three) parked at the self parking garage 1/2 block down from the front door from the Essex Inn and walked in, checked in and took elevator up to our room avoiding valet charges and tip by "rolling our own" bags to room. Got our hotel tickts thru Orbitz and paid 1/3 to 1/2 of the ridiculously priced hotels ($300 per night...hah, not me) in downtown Chicago. Staff very friendly and responsive to all questions during our stay. Only improvement (and it is small) is that a microwave in the room would have been nice. If you are new to Chicago as we were We would HIGHLY RECOMMEND taking the open air, double decker tour bus which picks you up right across the street...tour is about 90 minutes if you stay on the bus but since multiple busses run every 20 mins you'll want to get off and explore several of the stops (Navy Pier, Millenium Park, etc.). We took Uber everywhere, never waiting more than 2 mins for any of the drivers. Restaurants that were top notch are Lou Manati's (deep dish pizza), the Yolk , Wilidberry Pancakes and cafe and Latinicity (Tapas bar). Again, Essex Inn puts in you in a very clean, great located hotel for a good price!!

Great location, south of magnificent mile, close to Harrison red line stop. Worth the wait if you can get a room with a view. Renovations need updating, especially carpets! The elevators were being worked on during my stay, one of the 3 has been shut down for a month, so long waits. The cleaning staff could be a bit more efficient. Best price in the region for a up-scale(ish) Chicago hotel.

800 S Michigan Ave Chicago IL

Hotel highlights

  • Walking distance to Art Institute of Chicago and Millennium Park
  • Free WiFi in rooms and public areas
  • Fitness center
  • 24-hour business center

Located in South Loop, Chicago's Essex Inn is within a 10-minute walk of popular sights such as Grant Park and Buckingham Fountain. This 254-room, 3.5-star hotel has conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. Centrally located in Chicago, the hotel is also a short walk from Art Institute of Chicago and Millennium Park.


Rooms

The 254 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and safes. LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer spring water baths, hair dryers, and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Chicago's Essex Inn enjoy a fitness center, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 60 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-out, and a fireplace in the lobby.

Room options

Suite, 2 Double Beds

Full 2 | Sleeps 5

Suite, 1 King Bed

King 1 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Chicago's Essex Inn

Everyone (60) Couples (63) Business (51) Family (97) Friends (39) Other (23)
5

the drake is the best!

Everyone

We had just had our non-profit organizatiin’s annual convention here. Great meals, great rooms, first-class service! The best of Chicago!

By , from Los Angeles on Oct 16, 2017

4

good location

Everyone

Hotel was in a good location, right across from a beautiful park, about a 15-20 minute walk from the beginning of magnificient mile, and about 35-40 walk to navy pier. plenty of places to eat and drink within walking distance......plus about 20 min walking distance to solider stadium (which was exactly what we were looking for!). its not a fancy hotel, but the staff was awesome and it accommodated us for what we needed.

By on Oct 16, 2017

3

needs major updating

Everyone

Staff are great but the rooms need some serious TLC. Very disappointed

By , from Columbus, Oh on Oct 14, 2017

3
Everyone

Valet is too expensive for a day. Didn't like that. $75 deposit should be returned quickly instead of 3-5 days.

By on Sep 25, 2017

1

noisy,very old,not maintained construction on site

Everyone

A terrible experience with the noise level on site. It is pretty old structure, never been maintained particularly in the hallways and windows the carpet must be from the 1800s stains and dust, heating and cooling systems are not available just on, off switch with hot water tubes running like a radiator, it is ineffective, it was so cold at night, all around an inconvenient amenity both inside and outside the room. When you pay so much to stay within the Loop area, in comparison, this is not a hotel of convenience and in good maintenance for the customers!

By on Sep 17, 2017

5
Everyone

Excellent location. Accessible to convenient stores, restaurants and transportation.

By on Sep 13, 2017

2

ok hotel if there is no other place to stay.

Everyone

It simply is old and not well maintained. The decor is dingy at best. Beds are almost scary. Not what one expects for $200+/night . Location alone does not warrant the price. The room I was assigned would not get more than $45.00 20 miles outside the city.

By , from Detroit on Sep 11, 2017

3

great downtown proximity

Everyone

Good hotel with no bells & whistles. Excellent location.

By , from Washington, D.C. on Sep 9, 2017

5

great service!!!

Everyone

Second time staying at this hotel. And is indeed my hotel to stay in when I come into town. From the time I walk into the hotel until I leave I get great A1 service. Truly a great experience.

By , from Canton Michigan on Sep 8, 2017

1

outdated building long due to be torn down

Everyone

Outdated AC system. No control over it. They force you to freeze to death and get sick which ruins your vacation. Carpets long due to be replaced, you walk into a room and it smells with carpet long overdue for replacement. I am not entirely sure the bed sheets were new. No note pad, no soap at bath. No extra second blanket for 2nd person, who got sick cause of it. Location ok, concierge is goodish. No breakfast on premises

By , from NY on Sep 8, 2017