I didn’t like the motel feel but the price was awesome!
This location was perfect for what we had planned the area.
They were able to help with a last sec upgrade so our room was on bottom floor, at OUR request, because of a medical issue. It was appreciated.
Breakfast area tight , but food was better than average motel
It was conveniently located for our family event in nearby Geneva. The breakfast was outstanding!
This place is a dump. It’s nice when you first pull in, but it should be called a motel. I decided to stay here a night due to some housework on my home and having a newborn. I checked out 3 hours later. The rooms are tiny and uncomfortable. They have no elevator so my only option was the room directly next to the staircase. All I heard was people singing up and down the stairs. Also the rooms are stuffy so my little guy was getting uncomfortable. I would not recommend this property. Actually pissed I wasted $100 for 3 hours
The hotel was clean and comfy. The bed was very soft and cozy.
For the price I paid, I wasn’t expecting a motel. We were also given a handicapped room which meant a walk in shower instead of a tub. The bed was very comfortable.
Good value, clean and pleasant stay. Not much to say, the room was clean and it was a budget rate and everything was fine.
Room was O.K., night staff helpful, day staff very unfriendly, the breakfast food sucked, cold, old and tasteless. Went to a show at the Arcada, location of the motel was great, room was clean, breakfast buffet was not well attended, in fact the food was ineatable.
I got stuck in a smoking room and have emphysema. They didn't care! I was sick after for a week and on antibiotics.
Although I requested for a non-smoking room at the time of reservation (1.5 months before arrival), got a smoking room which smelled really bad...Carpets were worn and old. Request for non-smoking room at check-in went futile. The breakfast was good and granted a late checkout.
This is basically a cleaned up rundown hotel, over priced.
Staff was extremely helpful and kind. Breakfast was very good including both hot and cold items.
Very clean room with comfortable beds. Little narrow between beds and walking area & bath a bit cramped but clean with plenty of necessities.
Best Western Inn of St. Charles places you within a mile (2 km) of Arcada Theater and Dellora A. Norris Cultural Arts Center. This 52-room hotel has conveniences like free breakfast, free self parking, and a fitness center.
Free full breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.
The 52 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs come with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include free newspapers, free local calls, and ironing boards.
Best Western Inn of St. Charles features a fitness center, free WiFi in public areas, and a meeting room. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
I didn’t like the motel feel but the price was awesome!
Thank you for the review. We appreciate it.
Dear Guest, Thank you for sharing your feedback with us.
This location was perfect for what we had planned the area.
We are very happy that you enjoyed your stay with us. Thank you for your business and do visit us back again.
They were able to help with a last sec upgrade so our room was on bottom floor, at OUR request, because of a medical issue. It was appreciated.
Thank you for taking time to leave us a feedback. We are always Happy To Help. Welcome again.
Breakfast area tight , but food was better than average motel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us & we value your feedback. Thank you again
It was conveniently located for our family event in nearby Geneva. The breakfast was outstanding!
This place is a dump. It’s nice when you first pull in, but it should be called a motel. I decided to stay here a night due to some housework on my home and having a newborn. I checked out 3 hours later. The rooms are tiny and uncomfortable. They have no elevator so my only option was the room directly next to the staircase. All I heard was people singing up and down the stairs. Also the rooms are stuffy so my little guy was getting uncomfortable. I would not recommend this property. Actually pissed I wasted $100 for 3 hours
Thank you for your valuable feedback.