The room itself was very clean and recently refurbished. The bathroom was clean, but the tiles were in need of replacement.
The staff was wonderful, friendly, polite and helpful. The hallway carpeting badly in need of cleaning, icky spots quite frequently on main level and near rooms The room was clean, but lots of tile nicks/breakage in bathroom and a general sense of being "worn"
I liked the location and the staff... the building needs some updating....need brighter colors in room!
Hotel was clean but dated and there was no exhaust fan in the bathroom. Breakfast was not well stocked so we had to go out to eat. Had to have our key reactivated every time we tried to use it. Staff was nice and helpful.
Nice hotel. Not much around but clean and quiet. They even had free nachos when I checked in!
Easy to get in and out. There was a water problem and the pool was over flowing just before we left. Alarms went off and water was in the hallways. The staff handled it well though and amongst the chaos she let us check out as the fire department arrived. Great customer service at this hotel.
Hotel has good access to a lot of activities, shopping, restaurants. Room was clean and quiet. Breakfast was adequate only complaint was that the orange juice did not taste good.
Served purpose well. Room was a bit smelly, but larger and nice enough for a business trip. Fridge in room was a pleasant surprise
There is one pretty nice restaurant nearby but otherwise the hotel is rather isolated. All aspects of the stay were satisfactory except that my 2-queen bed room lacked a comfortable chair for reading or watching TV. Neither the desk chair nor the other rickety worn out chair was acceptable.
This place deserves a solid 3.5 starts out of 4.0. For the price, this is an excellent hotel / inn. The staff is exceptionally helpful. The rooms are very clean.
Comfort Inn & Suites Geneva - West Chicago places you within a 10-minute drive of popular sights such as Arcada Theater and Kane County Fairgrounds. This hotel has 90 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The 90 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
Guests of Comfort Inn & Suites Geneva - West Chicago have access to an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, coffee/tea in a common area, and express check-out.
The room itself was very clean and recently refurbished. The bathroom was clean, but the tiles were in need of replacement.
Thank you for taking the time to rate our hotel in regards to your recent stay.
The staff was wonderful, friendly, polite and helpful. The hallway carpeting badly in need of cleaning, icky spots quite frequently on main level and near rooms The room was clean, but lots of tile nicks/breakage in bathroom and a general sense of being "worn"
Thank you for taking the time to review our hotel in regards to your recent stay. We apologize for the carpets having a few stain spots,and appreciate you bringing them to our attention. We hope you will come visit us again soon!
I liked the location and the staff... the building needs some updating....need brighter colors in room!
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Hotel was clean but dated and there was no exhaust fan in the bathroom. Breakfast was not well stocked so we had to go out to eat. Had to have our key reactivated every time we tried to use it. Staff was nice and helpful.
Thank you for taking the time to rate our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kimberly Schneider Assistant General Manager Comfort Inn & Suites Geneva
Nice hotel. Not much around but clean and quiet. They even had free nachos when I checked in!
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Easy to get in and out. There was a water problem and the pool was over flowing just before we left. Alarms went off and water was in the hallways. The staff handled it well though and amongst the chaos she let us check out as the fire department arrived. Great customer service at this hotel.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Hotel has good access to a lot of activities, shopping, restaurants. Room was clean and quiet. Breakfast was adequate only complaint was that the orange juice did not taste good.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Served purpose well. Room was a bit smelly, but larger and nice enough for a business trip. Fridge in room was a pleasant surprise
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
There is one pretty nice restaurant nearby but otherwise the hotel is rather isolated. All aspects of the stay were satisfactory except that my 2-queen bed room lacked a comfortable chair for reading or watching TV. Neither the desk chair nor the other rickety worn out chair was acceptable.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!