Holiday Inn Express & Suites Chicago West - St Charles by IHG

Hotel in St. Charles with free breakfast and a 24-hour fitness center

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace

Premium bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Housekeeping
Gym
Laundry
24/7 front desk

Explore the area

155 38th Ave, St. Charles, IL, 60174

Place, Charlestowne Mall
‪3 min walk‬
Place, Arcada Theater
‪6 min drive‬
Place, Kane County Fairgrounds
‪10 min drive‬
Airport, Chicago, IL (ORD-O'Hare Intl.)
‪46 min drive‬

Room options

Standard Room

Wonderful

Sleeps 2
1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

Exceptional

317 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds

Exceptional

418 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Exceptional

355 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

355 sq ft
Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Exceptional

355 sq ft
Sleeps 5
1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Wonderful

355 sq ft
Sleeps 6
2 Queen Beds

Suite, 2 Queen Beds

Wonderful

398 sq ft
Sleeps 6
2 Queen Beds

Suite, 1 King Bed with Sofa bed

Exceptional

715 sq ft
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Sleeps 2
1 King Bed

About the neighborhood

St. Charles

Within a short walk of Charlestowne Mall, Holiday Inn Express & Suites Chicago West - St Charles by IHG is within a mile (2 km) of Dupage Expo Center. This 83-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

Charlestowne Mall - 3 min walk - 0.2 miles
Dellora A. Norris Cultural Arts Center - 3 min drive - 1.8 miles
Arcada Theater - 6 min drive - 2.9 miles
Kane County Fairgrounds - 10 min drive - 5.1 miles
Geneva Commons - 10 min drive - 5.5 miles

Getting around

Geneva Station - 14 min drive
Chicago O'Hare Intl. Airport (ORD) - 51 min drive

Restaurants

‪Portillo's - ‬10 min walk
‪McDonald's - ‬10 min walk
‪Chick-Fil-A - ‬2 min walk
‪Panera Bread - ‬12 min walk
‪Dunkin' - ‬15 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Hotel in St. Charles with free breakfast and a 24-hour fitness center

At Holiday Inn Express & Suites Chicago West - St Charles by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

$68 nightly

Nov 20 - Nov 21

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
Coffee and tea in common areas

Things to do

24-hour gym
Indoor pool

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)

3 floors
At least 10% of profits reinvested in community and sustainability
No plastic drinking straws
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Free crib
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

37-inch LCD TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 10.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 10:00 PM.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Saint Charles Inn

Holiday Inn Express Chicago West St Charles Hotel

Holiday Inn Express Chicago West St Hotel

Holiday Inn Express Chicago West St Charles

Holiday Inn Express Chicago West St

Holiday Inn Express Suites Chicago West St Charles

Holiday Inn Express Suites Chicago West St Charles by IHG

Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Holiday Inn Express & Suites Chicago West - St Charles by IHG provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What is there to do within easy reach of Holiday Inn Express & Suites Chicago West - St Charles by IHG?

This hotel is located in St. Charles, a short 6-minute walk from Charlestowne Mall and also 18 minutes on foot from Dupage Expo Center. You'll also find Arcada Theater and Kane County Fairgrounds within a short drive.

Is parking available on site at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG feature a casino?

No, Holiday Inn Express & Suites Chicago West - St Charles by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is Holiday Inn Express & Suites Chicago West - St Charles by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and a 24-hour fitness facility.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites Chicago West - St Charles by IHG offers free self-serve breakfast on weekend mornings though there is no restaurant.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Chicago West - St Charles by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Express & Suites Chicago West - St Charles by IHG?

The closest major airport to Holiday Inn Express & Suites Chicago West - St Charles by IHG is Chicago, IL (DPA-Dupage), which is 1.8 mi away (6 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is around 19.1 mi away.

Can I book a room with a balcony at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Chicago West - St Charles by IHG.

Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Terrible

john

Traveled with family

Aug 31, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Needs a major renovation

Stayed 2 nights in Aug 2025

8/10 Good

Julie, montello

Jul 19, 2025

Liked: Staff & service, amenities, property conditions & facilities

Liked the breakfast choices. Friendly staff etc. price for room too high for what was there

Stayed 1 night in Jul 2025

8/10 Good

Bill

Jul 16, 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

David

Traveled with family and small children

Jul 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was nice. Beds were comfortable. Breakfast was great.

Stayed 4 nights in Jul 2025

10/10 Excellent

Magdalena

Jul 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Jul 2025

6/10 Okay

Jocelin

Traveled with family and small children

Jul 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Every went well, just the pool was a bit dirty and Some type of sewer smell coming out of the bathroom.

Stayed 5 nights in Jul 2025

10/10 Excellent

Wendy

Traveled with family

Jul 8, 2025

Stayed 3 nights in Jun 2025

8/10 Good

Maggie

Jul 7, 2025

Stayed 1 night in Jun 2025

4/10 Poor

Cole

Traveled with family

Jul 6, 2025

Disliked: Property conditions & facilities

The room needed to be remodeled. The light switch in the bathroom was broken and you couldn't shut it off, the board on the bathroom were rotted out, the tile in the little kitchen area kept flipping up if you stepped closer to the edge, the AC didn't work very well at all and squeaked a lot. We also didn't get our room cleaned when we asked for it to be cleaned. Also asked for towels and they never came. Had to go get a set of towels. Stayed in a queen Suite, we will stay at another hotel if we are back in the area.

Stayed 3 nights in Jun 2025

8/10 Good

Robert

Traveled with family

Jul 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I was expecting a separate bedroom with a door that closed, other than that, the room was very nice!

Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Jul 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Property was as expected, a 3-star hotel at a 2-star rate!

Stayed 4 nights in Jun 2025

8/10 Good

Bobby

Traveled with family

Jul 3, 2025

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

When they came to clean our room they only picked up our used towels & emptied the garbage. They forgot to leave us any clean towels. Nothing was wiped down , vaccumed, or sheets changed in 4 days. Needless to say that Housekeeper is no longer at this hotel. Great breakfast, I would probably book here again.

Stayed 4 nights in Jun 2025

8/10 Good

Joe

Traveled with family

Jul 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was cleaning

Stayed 2 nights in Jun 2025

10/10 Excellent

Roxann

Traveled with family

Jul 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fastest check in time and most polite staff!

Stayed 1 night in Jun 2025

10/10 Excellent

Ronald, Bloomington

Traveled with family

Jul 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

All went well. We enjoyed our stay.

Stayed 2 nights in Jun 2025

10/10 Excellent

Elvis

Jul 1, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea

Jun 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Traveled with family

Jun 27, 2025

Liked: Property conditions & facilities

Excellent breakfast. Friendly staff. Clean room and quiet.

Stayed 4 nights in Jun 2025

10/10 Excellent

Virginia

Jun 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Elvis

Jun 25, 2025

Stayed 3 nights in Jun 2025

8/10 Good

Christopher, Mequon

Business traveler

Jun 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed here because it was convenient to a meeting that I had nearby. My room was clean and the bed was very comfortable. The Breakfast offerings good. If I am in the area again I would stay here.

Stayed 1 night in Jun 2025