Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
Hotel in St. Charles with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles by IHG

Exterior
Standard Room, 1 King Bed, Roll-in Shower (Communications) | 1 bedroom, premium bedding, in-room safe, desk
Business center
Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility) | 1 bedroom, premium bedding, in-room safe, desk
Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility) | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
155 38th Ave, St. Charles, IL, 60174
  • Charlestowne Mall
    ‪3 min walk‬
  • Arcada Theater
    ‪6 min drive‬
  • Kane County Fairgrounds
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪46 min drive‬

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Room options

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 715 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • Sleeps 5
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 418 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About the neighborhood

St. Charles

Within a short walk of Charlestowne Mall, Holiday Inn Express & Suites Chicago West - St Charles by IHG is within a mile (2 km) of Dupage Expo Center. This 83-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Charlestowne Mall - 3 min walk - 0.2 miles
  • Arcada Theater - 6 min drive - 2.9 miles
  • Kane County Fairgrounds - 10 min drive - 5.1 miles
  • Geneva Commons - 10 min drive - 5.5 miles
  • Fabyan Villa Museum & Japanese Garden - 11 min drive - 6.5 miles

Getting around

  • Geneva Station - 14 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 51 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Portillo's - ‬10 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Culver's - ‬2 min drive

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Hotel in St. Charles with free breakfast and a 24-hour fitness center
At Holiday Inn Express & Suites Chicago West - St Charles by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hindi, Spanish, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Holiday Inn Express & Suites Chicago West - St Charles by IHG provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What is there to do within easy reach of Holiday Inn Express & Suites Chicago West - St Charles by IHG?

This hotel is located in St. Charles, a short 6-minute walk from Charlestowne Mall and also 18 minutes on foot from Dupage Expo Center. You'll also find Arcada Theater and Kane County Fairgrounds within a short drive.

Will I be able to park at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG feature a casino?

No, Holiday Inn Express & Suites Chicago West - St Charles by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and a 24-hour fitness facility.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites Chicago West - St Charles by IHG offers free self-serve breakfast on weekend mornings though there is no restaurant.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Chicago West - St Charles by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Express & Suites Chicago West - St Charles by IHG?

The closest major airport to Holiday Inn Express & Suites Chicago West - St Charles by IHG is Chicago, IL (DPA-Dupage), which is 1.8 mi away (6 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is around 19.1 mi away.

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Chicago West - St Charles by IHG.

Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 317 out of 560 reviews
Rating 8 - Good. 140 out of 560 reviews
Rating 6 - Okay. 58 out of 560 reviews
Rating 4 - Poor. 29 out of 560 reviews
Rating 2 - Terrible. 16 out of 560 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elvis

Stayed 6 nights in Apr 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellnt
Stayed 5 nights in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if in the area
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Bob

Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet hotel with a good free breakfast.
Stayed 5 nights in Jan 2025

10/10 Excellent

Gabrielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Staff were friendly and room was very comfortable. I will be back
Stayed 1 night in Mar 2025

10/10 Excellent

Karole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Raquel

Stayed 11 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice and friendly I liked how they have the bagels in plastics bags. It makes it move personal
Stayed 3 nights in Feb 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

sirih

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in customer services, great and very clean, smell goods. Clean rooms, bathroom very clean and big
Stayed 1 night in Feb 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean. Excellent breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was limited but stay was great
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2024

10/10 Excellent

Oswaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is outstanding! I had lost two very nice bracelets about 4 .months ago and they had them waiting for me . I was so happy! All of the staff are friendly. I love the king size suite. So roomy and comfortable. This is our choice. Of hotel's. I highly recommend it.
Stayed 1 night in Jan 2025

10/10 Excellent

Lili

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Rashel

Stayed 1 night in Jan 2025

10/10 Excellent

BARBARA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, comfortable, particularly awesome if your car happens to break down on North Ave and you need a place to sleep
Stayed 1 night in Jan 2025