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Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles by IHG

Exterior
Fitness facility
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
155 38th Ave, St. Charles, IL, 60174
  • Place, Charlestowne Mall
    ‪6 min walk‬
  • Place, Dupage Expo Center
    ‪18 min walk‬
  • Place, Dellora A. Norris Cultural Arts Center
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 317 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)
  • 418 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

7.0 out of 10
Good
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 715 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

St. Charles

Within a short walk of Charlestowne Mall, Holiday Inn Express & Suites Chicago West - St Charles by IHG is within a mile (2 km) of Dupage Expo Center. This 83-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Charlestowne Mall - 6 min walk - 0.4 miles
  • Dupage Expo Center - 18 min walk - 1.0 mile
  • Dellora A. Norris Cultural Arts Center - 4 min drive - 1.6 miles
  • Arcada Theater - 6 min drive - 2.7 miles
  • Schaumburg Convention Center - 36 min drive - 27.8 miles

Getting around

  • West Chicago Station - 10 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 54 min drive

Restaurants

  • ‪Chick-Fil-A - ‬2 min walk
  • ‪Portillo's - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Taco Bell - ‬20 min walk
  • ‪Fire + Wine - ‬9 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

At Holiday Inn Express & Suites Chicago West - St Charles by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and free newspapers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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Jun 28 - Jun 29
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Holiday Inn Express & Suites Chicago West - St Charles by IHG provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chicago West - St Charles by IHG on Jun 28, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express & Suites Chicago West - St Charles by IHG?

This hotel is located in St. Charles, a short 18-minute walk from Dupage Expo Center and also 6 minutes on foot from Charlestowne Mall. You'll also find Arcada Theater and Kane County Fairgrounds within a short drive.

Will I be able to park at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG feature a casino?

No, Holiday Inn Express & Suites Chicago West - St Charles by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and free breakfast.

Are there hot tubs at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites Chicago West - St Charles by IHG offers free self-serve breakfast on weekend mornings though there is no restaurant.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Chicago West - St Charles by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Express & Suites Chicago West - St Charles by IHG?

The closest major airport to Holiday Inn Express & Suites Chicago West - St Charles by IHG is Chicago, IL (DPA-Dupage), which is 1.8 mi away (6 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is around 19.1 mi away.

Can I book a room with a balcony at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, there aren't any guestrooms at Holiday Inn Express & Suites Chicago West - St Charles by IHG that offer a balcony.

Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 383 out of 652 reviews
Rating 8 - Good. 154 out of 652 reviews
Rating 6 - Okay. 65 out of 652 reviews
Rating 4 - Poor. 32 out of 652 reviews
Rating 2 - Terrible. 18 out of 652 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Very nice people , everything clean , very good breakfast
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Crothers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay visiting family in the area.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Very clean, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff was friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sharika

Liked: Cleanliness, amenities, property conditions & facilities
clean loved it
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Clean room; 24/7 coffee; breakfast buffet
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mauricio

X
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fantastic from beginning to end. The front desk was very helpful and efficient. The room was clean and spacious. The gym had the right equipment for us to keep our routine. Breakfast had a great selection of healthy foods. Highly recommend this hotel to anyone for any occasion.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Great staff, friendly and helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room… one of the Best Free Breakfast I have had at a hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kayra

Liked: Amenities
Very kind staff and quick check in service.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Iveannette

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if in the area
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location, incredibly friendly staff!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the olive garden right there
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really didn’t eat anything
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Nicole

Liked: Staff & service, amenities
Disliked: Cleanliness
The room wa still dirty. Fake nails on the floor, hair from last people who stayed in the room on bathroom floor. Not cleaned well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Roxann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fastest check in time and most polite staff!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and location.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in St Charles.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice. Beds were comfortable. Breakfast was great.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean well designed room and great custmer service
Stayed 1 night in Aug 2025

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