The first room had a backup in the sink that hadn't been cleaned. The second room had a lamp shade that was torn and another that was stained.
Good location
Do not book here. Quality Inn rips patrons off. Charged us fir for 2 nights only stayed one.
Easy to get to, close to St Charles down town. Good for someone looking for a quiet, clean place on a budget.
Overall the property was very nice. It's always nice when there is a hot breakfast offered.
Everything was fine. And I'm very busy or I would say more
A little overpriced, bathrooms need some updating. i probley willpass next time.
Check in was fine, but gave us a room at the back of the hotel which seemed older and not as updated. Room had a musty and smoky smell. And right outside our door was a air purafier running the whole time we were there. Every time there was movement out in the hallway our door would move, I thought someone was knocking that's how much it moved. Bathroom was old and in need of updating paint chipping old tub. Also very noisy guys running the halls. Would never stay there again!
Good experience hotel was close to Q center centrally located
all you could ever ask for. great rate- friendly staff, clean room, great breakfast.
Room was clean, comfy, and had newer looking carpet. The breakfast in the morning is good and more than sufficient. The hotel doesn't have an elevator, but the stairs aren't too bad. If you drink coffee all day they always have some made in the lobby area and it's pretty good.
Yes, every thing was inline with our expections. Hotel management and staff were very much supportive.
Basically they ran out of breakfast and were very very slow refilling the buffet. They never cleaned our room at all. We had to call the front desk for clean towels. Not at all happy. We were put in the second level and the heavy smell of smoke was in the hallways and in the room. Like they were old smoking rooms changed over to non-smoking but the old smell lingered. Would not go back and this was a repeat. This used to be Holiday Inn and when i booked the room it was a Holiday Inn and we did not experience the poor service then.
Was a clean room confy beds. Great breakfast friendly stafe I would stay thair Agean for shire
Quality Inn and Suites St Charles - West Chicago places you within 2 miles (3 km) of Arcada Theater and Dellora A. Norris Cultural Arts Center. This 122-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free self-serve breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Quality Inn and Suites St Charles - West Chicago's 122 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels. Other amenities include hair dryers, ironing boards, and desks.
At Quality Inn and Suites St Charles - West Chicago, guests have access to a gym, free WiFi in public areas, and conference space. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
The first room had a backup in the sink that hadn't been cleaned. The second room had a lamp shade that was torn and another that was stained.
Good location
Do not book here. Quality Inn rips patrons off. Charged us fir for 2 nights only stayed one.
Easy to get to, close to St Charles down town. Good for someone looking for a quiet, clean place on a budget.
Overall the property was very nice. It's always nice when there is a hot breakfast offered.
Everything was fine. And I'm very busy or I would say more
A little overpriced, bathrooms need some updating. i probley willpass next time.
