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Quality Inn and Suites St Charles - West Chicago

2.5 star property

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Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1600 E Main St, St. Charles, IL, 60174
  • Place, Charlestowne Mall
    ‪3 min drive‬
  • Place, St. Charles Heritage Center and Camp Kane
    ‪3 min drive‬
  • Place, Arcada Theater
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(60 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express & Suites Chicago West - St Charles by IHG

St. Charles
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 633 reviews
$86 nightly
The price is $96
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Total with taxes and fees
Holiday Inn Express & Suites Chicago West - St Charles by IHG

About the neighborhood

St. Charles

Located within a mile (2 km) of St. Charles Heritage Center and Camp Kane, Quality Inn and Suites St Charles - West Chicago is within 2 miles (3 km) of Arcada Theater. This 122-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Charlestowne Mall - 3 min drive - 1.4 miles
  • St. Charles Heritage Center and Camp Kane - 3 min drive - 1.4 miles
  • Arcada Theater - 4 min drive - 1.4 miles
  • Steel Beam Theater - 4 min drive - 1.4 miles
  • Pottawatomie Park - 4 min drive - 1.4 miles

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬13 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Dunkin' - ‬18 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Cooper's Hawk Winery & Restaurant- St Charles - ‬3 min drive

About this property

Quality Inn and Suites St Charles - West Chicago

At Quality Inn and Suites St Charles - West Chicago, guests have access to a gym, free WiFi in public areas, and conference space. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Coffee makers, free local calls, and hair dryers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Days Inn by Wyndham St. Charles IL
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
7.4 out of 10, Good, 1,001 reviews
$66 nightly
The price is $74
Mar 15 - Mar 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Frequently asked questions

Is free cancellation available at Quality Inn and Suites St Charles - West Chicago?

Quality Inn and Suites St Charles - West Chicago offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Quality Inn and Suites St Charles - West Chicago?

This hotel is located in St. Charles, close to Arcada Theater, Kane County Fairgrounds, and Geneva Commons. You'll also find Charlestowne Mall and Dupage Expo Center within a short drive.

Is parking available on site at Quality Inn and Suites St Charles - West Chicago?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, free RV/bus/truck parking is also available. You'll find a max of 2 spaces per unit.

Does Quality Inn and Suites St Charles - West Chicago have a casino at the property?

No, Quality Inn and Suites St Charles - West Chicago doesn't have a casino.

Will I find an indoor pool at Quality Inn and Suites St Charles - West Chicago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at Quality Inn and Suites St Charles - West Chicago?

Couples will appreciate amenities like a nature reserve, a seasonal outdoor pool, and free breakfast at this hotel.

Are there hot tubs at Quality Inn and Suites St Charles - West Chicago?

No, this hotel doesn't have a spa tub.

Does Quality Inn and Suites St Charles - West Chicago have a restaurant that serves breakfast?

Quality Inn and Suites St Charles - West Chicago offers free self-serve breakfast on weekday mornings though there is no restaurant.

Will Quality Inn and Suites St Charles - West Chicago allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn and Suites St Charles - West Chicago for a fee of USD 20 per pet, per night. A deposit of USD 50 per stay is collected.

Does Quality Inn and Suites St Charles - West Chicago have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Quality Inn and Suites St Charles - West Chicago?

The closest major airport to Quality Inn and Suites St Charles - West Chicago is Chicago, IL (DPA-Dupage), which is 3.1 mi away (7 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is around 20.3 mi away.

Are there rooms with balconies that I can book at Quality Inn and Suites St Charles - West Chicago?

No, there aren't any guestrooms with balconies at Quality Inn and Suites St Charles - West Chicago.

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 453 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Gladys

Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Ty
Stayed 4 nights in Nov 2025

10/10 Excellent

Mason

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless. We were greated and helped right away by friendly staff!
Stayed 1 night in Nov 2025

8/10 Good

Michael L

Liked: Cleanliness, property conditions & facilities
OK.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several years in a row for our annual fall shopping trip & the Chicago Toy Show. We enjoy it every time. It's clean and the staff is very nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristal

Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Nice visit, although we were placed in Handicap King; rollin shower not great: shower headed might need to be replaced water sprayed everywhere!
Stayed 1 night in Nov 2025

6/10 Okay

Phanendra, West Bloomfield Township

Stayed 2 nights in Nov 2025

4/10 Poor

Jim

Traveled with family
Liked: Cleanliness
Disliked: Amenities
TV channels available were horrible. Breakfast buffet very mediocre.
Stayed 1 night in Nov 2025

8/10 Good

Therese

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was very clean and conveniently located on the first floor. Our check in clerk was very efficient and personable.
Stayed 1 night in Nov 2025

10/10 Excellent

Demale

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything was great but breakfast no eggs no bacon no sausage no potatoes nothing hot but I can't complain because the price was great if you advertise pool make sure you say outside pool
Stayed 1 night in Nov 2025

8/10 Good

Gabrielle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. The staff was so welcoming and helpful. I was surprised at how large it was. And, it was perfectly located to access the downtown area. Would definitely stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Laura D

Liked: Cleanliness, staff & service
Disliked: Amenities
The four stars is based on value for the price. For the price it was good! Clean room and comfy bed, although outdated hallways leading to my room. Breakfast was seriously lacking so I only had coffee. It was priced significantly below other area hotels so it was worth it, since sleeping was my priority.
Stayed 1 night in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Location was great for restaurants, very clean rooms, comfortable bed, basic breakfast - really enjoyed our over night stay. We will be staying there again when we are in the area
Stayed 1 night in Nov 2025

10/10 Excellent

Kerrylynn

Liked: Cleanliness, staff & service, amenities
Always a friendly staff and clean environment.
Stayed 1 night in Nov 2025

8/10 Good

Thomas

The TV in our room did not work. The rest of the stay was fine.
Stayed 1 night in Nov 2025

8/10 Good

Raquel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at this hotel a couple of times no issues
Stayed 4 nights in Nov 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

2/10 Terrible

John

Stayed 1 night in Nov 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convienient, friendly staff, quiet
Stayed 1 night in Nov 2025

8/10 Good

mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The tv wasn’t working in the room frustrating
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities
Front desk check in quick and easy. Room is a good size.
Stayed 1 night in Nov 2025

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