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Quality Inn and Suites St Charles - West Chicago

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn and Suites St Charles - West Chicago

A hotel lobby with a staircase, seating area, and artwork on the walls.
A hotel lobby with a reception desk, a seating area, and a staircase to an upper level.
A hotel room with a large bed, a separate bathtub, a mirror, and a nightstand with a lamp.
A hotel room with a flat-screen TV, a microwave, a desk with a chair, a lamp, and a large window with curtains.
A hotel lobby with a seating area, a fireplace, a television, and a balcony.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1600 E Main St, St. Charles, IL, 60174
  • Place, St. Charles Heritage Center and Camp Kane
    ‪3 min drive‬
  • Place, Charlestowne Mall
    ‪3 min drive‬
  • Place, Arcada Theater
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

A hotel room with two beds, a bedside lamp, a framed picture on the wall, and a telephone on the nightstand.

Standard Room, 2 Double Beds, Smoking

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a bedside lamp, a framed picture on the wall, and a telephone on the nightstand.

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(70 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, bedside lamps, a desk, a chair, and a window with curtains.

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a bedside lamp, a framed picture on the wall, and a telephone on the nightstand.

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Room, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Smoking

A hotel room with two beds, a nightstand, a lamp, and a framed picture on the wall.

Standard Room, 2 Double Beds, Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand, a lamp, and a framed picture on the wall.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

About the neighborhood

St. Charles

Located within a mile (2 km) of St. Charles Heritage Center and Camp Kane, Quality Inn and Suites St Charles - West Chicago is within 2 miles (3 km) of Arcada Theater. This 122-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • St. Charles Heritage Center and Camp Kane - 3 min drive - 1.4 miles
  • Dellora A. Norris Cultural Arts Center - 3 min drive - 1.3 miles
  • Charlestowne Mall - 3 min drive - 1.6 miles
  • Pottawatomie Park - 4 min drive - 1.6 miles
  • Arcada Theater - 4 min drive - 1.4 miles

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬13 min walk
  • ‪Fire + Wine - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Cooper's Hawk Winery & Restaurant- St Charles - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Quality Inn and Suites St Charles - West Chicago

At Quality Inn and Suites St Charles - West Chicago, guests have access to a gym, free WiFi in public areas, and conference space. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Coffee makers, free local calls, and hair dryers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
  • Parking included
  • Air conditioning
7.4 out of 10, Good, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Frequently asked questions

Is free cancellation available at Quality Inn and Suites St Charles - West Chicago?

Quality Inn and Suites St Charles - West Chicago offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn and Suites St Charles - West Chicago?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Quality Inn and Suites St Charles - West Chicago on Jul 5, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn and Suites St Charles - West Chicago?

This hotel is located in St. Charles, close to Arcada Theater, Kane County Fairgrounds, and Geneva Commons. You'll also find Lamplight Equestrian Center and St. Charles Heritage Center and Camp Kane within a short drive.

Is parking available on site at Quality Inn and Suites St Charles - West Chicago?

Yes, self parking is offered for free at the hotel. Though parking is limited parking spaces, free RV/bus/truck parking is also available. You'll find a max of 2 spaces per unit.

Does Quality Inn and Suites St Charles - West Chicago have a casino at the property?

No, Quality Inn and Suites St Charles - West Chicago doesn't have a casino.

Will I find an indoor pool at Quality Inn and Suites St Charles - West Chicago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at Quality Inn and Suites St Charles - West Chicago?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool plus some guestrooms include a kitchenette and free WiFi.

Does Quality Inn and Suites St Charles - West Chicago have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn and Suites St Charles - West Chicago have a restaurant that serves breakfast?

Quality Inn and Suites St Charles - West Chicago offers free self-serve breakfast on weekday mornings though there is no restaurant.

Will Quality Inn and Suites St Charles - West Chicago allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn and Suites St Charles - West Chicago for a fee of USD 20 per pet, per night. A deposit of USD 50 per stay is collected.

Does Quality Inn and Suites St Charles - West Chicago have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Quality Inn and Suites St Charles - West Chicago?

The closest major airport to Quality Inn and Suites St Charles - West Chicago is Chicago, IL (DPA-Dupage), which is 3.1 mi away (7 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is around 20.3 mi away.

Are there rooms with balconies that I can book at Quality Inn and Suites St Charles - West Chicago?

No, you won't find guestrooms with balconies at Quality Inn and Suites St Charles - West Chicago.

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 475 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! The check in process was very smooth.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, wonderful staff.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
Breakfast is bare bones. Nice staff. Room are clean enough. Common areas are in need of repair but who cares?
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, cozy hotel with great staff in a great location.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Good location near downtown and reasonable price. Staff is always helpful and friendly.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Third week of staying at this property this year. My plans changed on my prepaid, non refundable booking in that my job needed me to stay at the hospital my last night. I asked if I could receive consideration and was ignored. Five more weeks of hotels needed. Guess I need to find another hotel. But I’m glad you got that one night of money in the bank. Talk about cutting off your nose to spite your face.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Mark

Liked: Property conditions & facilities
Thelma at the front desk is truly a gem. So charasmatic and full of helpful hints at enjoying the city. This has to be one of the most comfortable beds I have ever slept in. Wonderful mattress, pillows and sheets. Magical!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nichloas

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent service & breakfast was also really good
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Scott

Property was ok.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Amazing shower.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Location was great for restaurants, very clean rooms, comfortable bed, basic breakfast - really enjoyed our over night stay. We will be staying there again when we are in the area
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness
Room was very clean and the staff was very friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Mar 2026
Verified

8/10 Good

Candis

Liked: Property conditions & facilities
Very nice staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Room and hotel public areas were clean and well maintained. Good location.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
This is an older property and could definitely use some updates.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived later in the evening. I had luxury of 2 helpers. Mostly, I got a quality room at a quality price. The Continental breakfast is enough, the bagel was delicious as well as the yogurt choices.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent standards, great staff highly recommended hotel.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean. I was impressed. Customer service was great. Will recommend to everyone. I am picky when it comes to hotels, I was not disappointed.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Melodie

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, property conditions & facilities
It was very nice. It was very clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Manas

Liked: Cleanliness, amenities, property conditions & facilities
The staff was terrific, and I had a nice relaxing stay. Thank you!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kerrylynn

Liked: Cleanliness, staff & service, amenities
Always a friendly staff and clean environment.
Stayed 1 night in Nov 2025