Quality Inn and Suites St Charles - West Chicago

2.5 star property
Hotel in St. Charles with free breakfast and a fitness center

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Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Exterior
Lobby
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
1600 E Main St, St. Charles, IL, 60174
  • Arcada Theater
    ‪3 min drive‬
  • Kane County Fairgrounds
    ‪7 min drive‬
  • Geneva Commons
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

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Room options

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

St. Charles

Located within a mile (2 km) of St. Charles Heritage Center and Camp Kane, Quality Inn and Suites St Charles - West Chicago is within 2 miles (3 km) of Arcada Theater. This 122-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Charlestowne Mall - 3 min drive - 1.4 miles
  • St. Charles Heritage Center and Camp Kane - 3 min drive - 1.4 miles
  • Arcada Theater - 3 min drive - 1.4 miles
  • Kane County Fairgrounds - 7 min drive - 3.5 miles
  • Geneva Commons - 8 min drive - 3.9 miles

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Cooper's Hawk Winery & Restaurant- St Charles - ‬3 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪Olive Garden - ‬4 min drive
  • ‪Panda Express - ‬4 min drive

About this property

Quality Inn and Suites St Charles - West Chicago

Hotel in St. Charles with free breakfast and a fitness center
At Quality Inn and Suites St Charles - West Chicago, guests have access to a gym, free WiFi in public areas, and conference space. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Coffee makers, free local calls, and hair dryers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Frequently asked questions

Is free cancellation available at Quality Inn and Suites St Charles - West Chicago?

Quality Inn and Suites St Charles - West Chicago offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Quality Inn and Suites St Charles - West Chicago?

This hotel is located in St. Charles, close to Arcada Theater, Kane County Fairgrounds, and Geneva Commons. You'll also find Charlestowne Mall and Dupage Expo Center within a short drive.

Is parking available on site at Quality Inn and Suites St Charles - West Chicago?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, free RV/bus/truck parking is also available. You'll find a max of 2 spaces per unit.

Does Quality Inn and Suites St Charles - West Chicago have a casino at the property?

No, Quality Inn and Suites St Charles - West Chicago doesn't have a casino.

Will I find an indoor pool at Quality Inn and Suites St Charles - West Chicago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Quality Inn and Suites St Charles - West Chicago a good place to stay for couples?

Couples will appreciate amenities like a nature reserve, a seasonal outdoor pool, and free breakfast at this hotel.

Are there hot tubs at Quality Inn and Suites St Charles - West Chicago?

No, there isn't a spa tub at this hotel.

Does Quality Inn and Suites St Charles - West Chicago have a restaurant that serves breakfast?

Quality Inn and Suites St Charles - West Chicago offers free self-serve breakfast on weekday mornings though there is no restaurant.

Will Quality Inn and Suites St Charles - West Chicago allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn and Suites St Charles - West Chicago for a fee of USD 20 per pet, per night. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Quality Inn and Suites St Charles - West Chicago?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Quality Inn and Suites St Charles - West Chicago?

The closest major airport to Quality Inn and Suites St Charles - West Chicago is Chicago, IL (DPA-Dupage), which is 3.1 mi away (7 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is around 20.3 mi away.

Are there rooms with balconies that I can book at Quality Inn and Suites St Charles - West Chicago?

No, at Quality Inn and Suites St Charles - West Chicago, there aren't any guestrooms that list a balcony.

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 405 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was seamless and quick. Room was clean and comfortable. Breakfast was good. Very happy with my stay and would definitely go back. Staff was also VERY friendly and helpful.
Stayed 1 night in May 2025

6/10 Okay

Gregory

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointing

I didn’t have high expectations for my stay, but even those were not met. Checking in was fine. The room was in need of updating, but no big deal… TV didn’t work. No one to fix it since it was the weekend. Didn’t change rooms because of the hassle. The breakfast was a bad joke. Supposedly it started at 6am. At 615am I got thereto see the guy still setting up. Waffles (took 15 minutes to warm up. Plain white toast (no bagels, no danishes) and cereal.
Stayed 1 night in Mar 2025

6/10 Okay

Raquel Acosta

Stayed 3 nights in Mar 2025

10/10 Excellent

Margaret M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

It was a clean room Bed was firm enough. The only issue we had was turning on lights on one end of room No big deal Mgmt said they will look into it. I would stay here again
Stayed 1 night in Mar 2025

8/10 Good

Romney

Liked: Cleanliness, property conditions & facilities
I would and will stay again at this property
Stayed 1 night in Mar 2025

8/10 Good

Sasha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Man staff mexico is not nice
Stayed 1 night in Mar 2025

10/10 Excellent

Keshia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Mar 2025

6/10 Okay

Justine

Liked: Cleanliness
Disliked: Amenities
You get what you pay for. Outdated and a bit dark and shabby inside. Staff weren't outright rude, but they weren't friendly. The refrigerator in my room did not work and had a bottle of (probably rotten) juice left behind by a previous guest that housekeeping had not removed. Everything else was clean. Bed, shower, air conditioning, window curtains, and door locks were all serviceable. During my stay, I had to dress up for an event and appreciated the full length mirror with good lighting above it. Parking lot was well lit. I'm a woman and was traveling alone and felt safe staying there. It's just old and no frills.
Stayed 1 night in Mar 2025

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful
Stayed 2 nights in Mar 2025

4/10 Poor

Katherine

I like this hotel, but it has an unpleasant smell especially the hallways to the rooms. My room also had an unpleasant smell to it. The bed and sheets were wonderful. The lady at the front desk was excellent also.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Mar 2025

8/10 Good

Maggie

Traveled with family
Liked: Staff & service
Close proximity to darling downtown area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessibility Rooms

The accessibility Rooms are very clean. I Do not know about the regular rooms, But accessibility rooms that I need because of disability and it's on the first floor I have stayed in two different rooms there a couple weeks apart and they were very clean they have breakfast in the morning They have an outdoor pool. The cleanliness compared to the hotels around the area and for the price you can't beat it it's better than getting one for $10 cheaper that is not clean. The staff is very friendly and helpful which is a plus.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Abdul-Hakim

Stayed 2 nights in Mar 2025

10/10 Excellent

Alene

Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alesha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Would stay again.
Stayed 3 nights in Dec 2024

4/10 Poor

Stacey

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The property was within walking distance of several good places to eat. It did not have an elevator and we had to carry our heavy luggage up stairs. The shower was not sealed properly and leaked every time we took a shower. There was an awful food smell every evening in our hallway that someone was cooking. There was loud music being played at 7am. The stay did not match the previous reviews whatsoever and we were very disappointed.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Randy

Stayed 2 nights in Jan 2025

10/10 Excellent

Keshia

Stayed 14 nights in Jan 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025