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Hsin Hotel

4.0 star property
VIP Access

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Photo gallery for Hsin Hotel

Coffee shop
Garden
Deluxe Room | Bathroom | Eco-friendly toiletries, hair dryer, slippers, electronic bidet
Executive Suite | Down comforters, Select Comfort beds, minibar, in-room safe
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No.69, Baoshun Rd., East Dist., Chiayi City, 600
  • Place, Alishan Forest Railway Garage Park
    ‪5 min drive‬
  • Place, Chiayi Municipal Museum
    ‪5 min drive‬
  • Place, Hinoki Village
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, Select Comfort beds, minibar, in-room safe

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 313 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Down comforters, Select Comfort beds, minibar, in-room safe

Superior Double Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 345 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Down comforters, Select Comfort beds, minibar, in-room safe

Family Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite

Executive Suite | View from room

Executive Suite

  • City view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

A modern hotel room with a large bed, bedside tables, a desk, a chair, a TV, and a small seating area.

Superior Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Elite Triple Room, Multiple Beds

Elite Triple Room, Multiple Beds | Down comforters, Select Comfort beds, minibar, in-room safe

Elite Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Japanese Kid-Friendly Triple Room-A

Japanese Kid-Friendly Triple Room-A | Down comforters, Select Comfort beds, minibar, in-room safe

Japanese Kid-Friendly Triple Room-A

  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Japanese Kid-Friendly Triple Room-B

Japanese Kid-Friendly Triple Room-B | Down comforters, Select Comfort beds, minibar, in-room safe

Japanese Kid-Friendly Triple Room-B

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Kid-Friendly Family Room

Superior Kid-Friendly Family Room | Down comforters, Select Comfort beds, minibar, in-room safe

Superior Kid-Friendly Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | Down comforters, Select Comfort beds, minibar, in-room safe

Executive Double Room

  • 548 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Down comforters, Select Comfort beds, minibar, in-room safe

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite with City View

Down comforters, Select Comfort beds, minibar, in-room safe

Suite with City View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Japanese Kids Friendly Family Suite

Japanese Kids Friendly Family Suite | Down comforters, Select Comfort beds, minibar, in-room safe

Japanese Kids Friendly Family Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Accessible rooms

Accessible rooms | Down comforters, Select Comfort beds, minibar, in-room safe

Accessible rooms

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Accessible Standard Twin Room

A hotel room with two beds, a TV, a desk, and a wardrobe.

Accessible Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Triple Room

A hotel room with two beds, a nightstand with a phone, a mirror, and a door.

Superior Triple Room

  • Sleeps 3
  • Free WiFi

About the neighborhood

Chiayi City

Located in East District, Hsin Hotel is within 2 miles (3 km) of popular attractions such as Alishan Forest Railway Garage Park and Hinoki Village. This 174-room, 4-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Alishan Forest Railway Garage Park - 5 min drive - 1.5 miles
  • Chiayi Municipal Museum - 5 min drive - 1.5 miles
  • Hinoki Village - 5 min drive - 1.5 miles
  • Kuai Yi Forest Village - 5 min drive - 1.5 miles
  • Cultural Affairs Bureau, Chiayi City - 5 min drive - 1.5 miles

Getting around

  • Chiayi Jiabei Station - 12 min walk
  • Chiayi (CYI) - 22 min drive

Restaurants

  • ‪老乾杯 嘉義耐斯王子店 - ‬17 min walk
  • ‪萬國百匯餐廳Fusion Restaurant - ‬17 min walk
  • ‪麥當勞 McDonald's 忠孝路 - ‬18 min walk
  • ‪牛角日本燒肉專門店 Gyu-Kaku - ‬16 min walk
  • ‪王子酒吧．咖啡 Prince Bar & Café - ‬17 min walk

About this property

Hsin Hotel

Guests of Hsin Hotel enjoy a gym, free WiFi in public areas, and a conference center. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and access to locker space. Other amenities at this family-friendly hotel include a business center, a free kid's club, and coffee/tea in a common area.
LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and slippers, and Select Comfort beds with down comforters ensure a restful night. Minibars, electric kettles, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 572 for adults and TWD 330 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 咖啡廳
  • 宴會廳
  • 頤粵軒

Things to do

  • Arcade/game room
  • Books
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately TWD 572 for adults and TWD 330 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Kuan Hotel 寬悅花園酒店 Chiayi City
Kuan 寬悅花園酒店 Chiayi City
Kuan Hotel
HSIN HOTEL Hotel
HSIN HOTEL Chiayi City
HSIN HOTEL Hotel Chiayi City

Frequently asked questions

Is free cancellation available at Hsin Hotel?

Hsin Hotel offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hsin Hotel?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Hsin Hotel on Jun 24, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hsin Hotel?

This hotel is situated in East District, close to Wenhua Road Night Market, Chiayi Municipal Museum, and Alishan Forest Railway Garage Park. You'll also find Hinoki Village and Kuai Yi Forest Village within a short drive.

Will I be able to park at Hsin Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station, free RV/bus/truck parking, and wheelchair-accessible parking are also available.

Does Hsin Hotel have a casino at the property?

No, Hsin Hotel doesn't have a casino.

Is there an indoor pool at Hsin Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hsin Hotel?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, proposal/romance packages, and a bar/lounge.

Does Hsin Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hsin Hotel have a restaurant that serves breakfast?

Yes, Hsin Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hsin Hotel allow pets to stay for free?

No, pets aren't allowed at Hsin Hotel though service animals are welcome.

Does Hsin Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hsin Hotel?

The closest major airport to Hsin Hotel is Chiayi (CYI), which is 6.2 mi away (22 minutes by car).

Can I book a room with a balcony at Hsin Hotel?

No, you won't find guestrooms with balconies at Hsin Hotel.

Does Hsin Hotel offer wedding services?

Take advantage of the wedding venue at Hsin Hotel if you plan to say "I do" during your trip.

Hsin Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 372 out of 509 reviews
Rating 8 - Good. 106 out of 509 reviews
Rating 6 - Okay. 23 out of 509 reviews
Rating 4 - Poor. 1 out of 509 reviews
Rating 2 - Terrible. 7 out of 509 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

I chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Room with great view. Family friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Xiaosong

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in Evergreen Laurel Taipei, Evergreen Laurel Keelung, Hsin Hotel Chiayi, and Alisan Go Hotel. My wife said Hsin was the best.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, amenities
Clean and tidy
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and lots amenities in the hotels, good for family trip:)
Stayed 2 nights in May 2023
Verified

10/10 Excellent

elaine ka ling

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfortable beddings. Good amenities. Nice staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff’s service, they are outstanding, property condition is new a clean….
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness
The hotel is nice and clean. The staff is very friendly.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel in Chiayi

Fantastic facilities for children, staff are very friendly and helpful, nice rooms and restaurant is very good.
Stayed 1 night in Nov 2024
Verified

8/10 Good

ChunLang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is awesome.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

WAN-YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Swee Huat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it is located slightly out of the city area, but we like the quietness and it is family friendly.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Shufang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome Facility, friendly staff
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Zhun ya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to staying in Chiayi especially with kids. Very kids friendly hotel with a lot of facilities targeting for kids. Costco nearby and not far from the night market. A very good experience for staying there with wonderful time!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

C. Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choices on the breakfast buffet
Stayed 1 night in Jan 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice property, much more suitable for family with young kids, and there were many young ones around.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very child friendly. The family room came with a step stool. Perfect for children who aren't tall enough to reach the sink. Room was beautiful and clean. The breakfast was excellent too..
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Po Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jun 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good place but good hotel Suggest to admission if the price 80usd
Stayed 1 night in Jul 2018
Verified

8/10 Good

Poh Kee

Liked: Cleanliness, staff & service
This hotel does not reflect a 5 Stars category. Breakfast is average and limited and amenities average.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Local 5-star with toilet stench

Hotel toilets reek of stench. Worse at the lower level (before they switched our room). Pls look into your piping.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Boon Yen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the most kid friendly hotel I’ve stayed in Taiwan. There are complimentary carousel rides (adults can ride too!) and play room for the kids! And reasonably priced mini go kart and train rides too. Totally worth it for families who are travelling with their little ones. The design of the lobby was cute and grand at the same time 👍 Service was good, if you’re driving, the lobby front was spacious for loading and unloading. It’s like a scene off meteor garden. Room was of a good size with bath tub! Overall, very good impression of the hotel. Our booking came with breakfast and the spread was good with plenty of variety! More importantly, the only hotel that provides koko crunch. 😍 Only downside was the Starbucks coffee at the lobby was not actually Starbucks coffee. But instead a machine using Starbucks roasted beans.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Chaosung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地下停車場車位寬敞，櫃檯接待人員與餐廳服務人員態度親切，兒童遊樂設施安全，親子房內的溜滑梯讓小小孩玩到不想離開，非常滿意的一次住宿
Stayed 1 night in Mar 2026
Verified

8/10 Good

Yu Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
是
Stayed 1 night in Mar 2026