See all properties

Mercure Chiang Mai

3.5 star property

Choose dates to view prices

Photo gallery for Mercure Chiang Mai

Exterior
Miscellaneous
Restaurant
Deluxe Room, 2 Twin Beds | Premium bedding, desk, blackout drapes, iron/ironing board
Miscellaneous

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200
  • Place, Chiangmai Boxing Stadium
    ‪5 min walk‬
  • Place, Chiang Mai Rajabhat University
    ‪7 min walk‬
  • Place, Wat Chiang Man
    ‪15 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Twin Beds

  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Room, 2 Twin Beds

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed

A hotel room with a large bed, two bedside tables, a chair, a desk, and a large floral artwork on the wall.

Junior Suite, 1 Double Bed

  • City view
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

You may also like

Ad
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas

Veranda High Resort Chiang Mai - MGallery

Hang Dong
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 458 reviews
$140 nightly
The price is $151
Jun 27 - Jun 28
Total with taxes and fees
Veranda High Resort Chiang Mai - MGallery

About the neighborhood

Chiang Mai

Located in Chang Phueak within a mile (2 km) of Chiang Mai University, Mercure Chiang Mai is within a few miles (5 km) of other popular sights such as Chiang Mai Night Bazaar. This 159-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking. It's connected to a shopping center in central Chiang Mai and also close to Tha Phae Gate and Nimmanhaemin Road.

What's nearby

  • Chiangmai Boxing Stadium - 5 min walk - 0.3 miles
  • Chiang Mai Rajabhat University - 7 min walk - 0.4 miles
  • Wat Chiang Man - 15 min walk - 0.8 miles
  • Chiang Mai University - 3 min drive - 1.2 miles
  • MAYA Lifestyle Shopping Center - 4 min drive - 2.4 miles

Getting around

  • Chiang Mai Railway Station - 15 min drive
  • Chiang Mai Intl. Airport (CNX) - 20 min drive

Restaurants

  • ‪Salad Terrace - ‬1 min walk
  • ‪ข้าวราดแกง ชวนชิม - ‬3 min walk
  • ‪เย็นตาโฟศรีพิงค์ (Siphing Noodle) - ‬4 min walk
  • ‪Café Amazon ถนนช้างเผือก - ‬1 min walk
  • ‪Bar Not Found - ‬5 min walk

About this property

Mercure Chiang Mai

At Mercure Chiang Mai, guests have access to an outdoor pool, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 200 per person one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a computer station, and a terrace.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Sauna, hot tub, body treatments, body wraps, body scrubs, facials
Shangri-La Chiang Mai
Chang Khlan
  • Pool
  • Spa
  • Kids pool
  • Waterslide
9.2 out of 10, Wonderful, 1,002 reviews
$167 nightly
The price is $180
Jun 26 - Jun 27
Total with taxes and fees
Shangri-La Chiang Mai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free shopping center shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 250 for adults and THB 125 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Citrus
  • Mai Tai Lounge

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6,889 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for THB 400 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for THB 600.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 250 for adults and THB 125 for children
  • Airport shuttle fee: THB 200 per person (one-way)
  • Pet fee: THB 400 per pet, per night
  • Rollaway bed fee: THB 600.0 per night
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses some geothermal energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses geothermal energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Chiang Mai Mercure
Mercure Chiang Mai
Mercure Hotel Chiang Mai
Mercure Chiang Mai Hotel
Chiang Mai Novotel
Mercure Chiang Mai Hotel Chiang Mai
Novotel Chiang Mai

Frequently asked questions

Is a free cancellation option available at Mercure Chiang Mai?

Mercure Chiang Mai offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Chiang Mai?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Mercure Chiang Mai on Jun 23, 2026 start from $32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mercure Chiang Mai?

This hotel is situated in Chang Phueak, just steps from Chiangmai Boxing Stadium. You'll also find Riverside and Nimmanhaemin Road within a short drive.

Is there parking available at Mercure Chiang Mai?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Is there a spa at Mercure Chiang Mai?

Spa services at the hotel include massages.

Does Mercure Chiang Mai feature a casino at the property?

No, Mercure Chiang Mai doesn't have a casino.

Will I find an indoor pool at Mercure Chiang Mai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Mercure Chiang Mai?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Does Mercure Chiang Mai have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Chiang Mai have a restaurant that serves breakfast?

Yes, Mercure Chiang Mai serves buffet breakfast for a surcharge each morning at Citrus.

Does Mercure Chiang Mai allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mercure Chiang Mai for a fee of THB 400 per pet, per night. The property also provides food and water bowls.

Does Mercure Chiang Mai have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Mercure Chiang Mai?

The closest major airport to Mercure Chiang Mai is Chiang Mai Intl. Airport (CNX), which is 4.9 mi away (20 minutes by car).

Are there rooms with balconies at Mercure Chiang Mai?

No, there aren't any guestrooms with balconies at Mercure Chiang Mai.

Does Mercure Chiang Mai have a wedding venue on site?

Take advantage of the wedding venue at Mercure Chiang Mai if you plan to say "I do" during your trip.

Mercure Chiang Mai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 357 reviews
Rating 8 - Good. 168 out of 357 reviews
Rating 6 - Okay. 71 out of 357 reviews
Rating 4 - Poor. 16 out of 357 reviews
Rating 2 - Terrible. 13 out of 357 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tod

Liked: Cleanliness, amenities, property conditions & facilities
Staffing was fantastic and very clean atmosphere.l would stay again.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a solid choice for a hotel in Chiang Mai. Located just north old city, the hotel provides free shuttles to all the markets in the area as well as a reasonably priced shuttle to the airport. Nice breakfast, nice pool, all for an affordable price. I was very happy with my stay here.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Ong

Liked: Cleanliness, staff & service
Out of old city but not far away from the action.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Briana

Liked: Cleanliness, amenities
This hotel is good. It looks like it is from the 1970s. We had some issues with the housekeeping staff not restocking our room (particularly towels). The front desk staff were very helpful.
Stayed 5 nights in Nov 2024
Verified

6/10 Okay

Praksha

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Wouldn’t stay here again

Overall the stay was fine but the room was poorly cleaned and often not cleaned at all because the cleaners came so late in the day. Bathroom had lots of small insects crawling around, surfaces seldom wiped and dirty tea and coffee cups were never taken away. The hotel is also very dated and badly in need of a refurb.
Stayed 7 nights in Dec 2023
Verified

6/10 Okay

Changae

Liked: Staff & service, property conditions & facilities, room comfort
에어컨 환기 냉장고 소리가 너무 커서 잠자다가 깰. 정도예요
Stayed 8 nights in Jan 2025
Verified

8/10 Good

NAMHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
広々の部屋とシャンマイ 市内アクセス便利 プールあるので体のリラックス出来る
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Sindsyg god oplevelse, prisen taget i betragtning. Fungeret så fint i en dobbeltseng med 2 børn og 2 voksen. Godt pool område. Service helt i top, alle var venlige og mangler der noget så kol de med det.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Akira

Liked: Cleanliness, staff & service
建物が古いせいか、排水が溜まって流れるのが遅く、シャワーしていたら、排水で足が埋まる。 その他は、清潔で、快適、朝食も色々あってたのしかったし、現地ツアーの集合場所がホテルだったので楽だった。隣にスーパーがあって、夜遅くまでやっているし、近くには大きな市場があり、現地の食べ物をいっぱい売っている。
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

masanobu

Liked: Cleanliness, staff & service, amenities
一人旅で利用しましたが、周辺に一人でも入れそうなレストラン、バーが少なかったです
Stayed 1 night in Nov 2023
Verified

6/10 Okay

TAKASHI

Liked: Staff & service
Disliked: Room comfort

古い古い古い

とにかく全体的な設備が古すぎる。シャワーの水圧は弱いしバスルームに換気扇がないのが驚いた。全体的に客室内の改装をした方が良い。人的サービスはとても良いのに…
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'Hotel est tout près de la vielle ville, à 800 mètres c'est très pratique.
Stayed 3 nights in Jan 2023
Verified

4/10 Poor

Thierry

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Auf keinen Fall 4-Star würdig! Kein Safe im Zimmer, primitive Sanitäreinrichtungen, Frühstück dürftig und langweilig, warschl. keine Renovierung seit den 1980s. Personal ist aber freundlich.
Verified

8/10 Good

Michael Peter

Liked: Cleanliness, staff & service
Place was ok for a coupe of nights Hotel is clean but a bit dated Staff was excellent Close to the city Good value
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Warm and welcoming staff every time we stay here.
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Ulrich

Liked: Cleanliness, staff & service
In time of the corona everybody have to reduce its demands in case of the services in a hotel but the staff of Mercure ChiangMai worked still on their higher standards - they were available, present und helpful all the time. Thanks for that.
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

JAEHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절한 스태프

방이 정말 넓었고 불편함이 없었습니다. 스태프들이 친절하게 잘 해주셔서 덕분에 편하게 지냈습니다.
Stayed 28 nights in Mar 2021
Verified

8/10 Good

HIROTOMO

古いが泊まるだけなら充分

古さは否めませんが、価格を考えると妥当です。部屋は広いです。
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

サービスは良かったが、設備が古い

チェックイン、朝食の案内等、滞在する上でのサービスは礼儀正しく良好。部屋の設備が老朽化しており、壁、床が薄い。会話までは聞こえないが足音や荷物を引き摺る音が直接聞こえてしまう。
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

mandi0409

Liked: Cleanliness, staff & service, amenities
有料で良いので歯ブラシ、ひげ剃りを置いて欲しい
Stayed 2 nights in Oct 2020
Verified

6/10 Okay

Kanchana

Liked: Cleanliness

New normal travel

โรงแรมเก่าควรต้องปรับปรุง ความสะอาดยังรับได้ อาหารเช้าช่วง covid19 ไม่มีอะไรให้เลือกมาก ไม่คุ้มค่าราคา
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Preecha

Liked: Cleanliness

Trip ไว้พระ

เงียบเหงา เก่ามาก ควรจะปรับปรุง สะอาด ช่วง covid19 ไม่ค่อยมี facility ลอบบี้ไม่เปิดแอร์ อาหารเช้าไม่มีอะไรเลย ไม่คุ้มราคา
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Kanchana

Trip during covid19

โรงแรมค่อนข้างจะเก่ามาก ควรต้องปรับปรุง แต่ความสะอาดยังใช้ได้ เนื่องจากเป็นช่วง covid19 โรงแรมจึงเงียบเหงา ลอบบี้ก็ไม่เปิดเครื่องปรับอากาศ คงจะประหยัด อาหารเช้าช่วงนี้ก็ไม่มีอะไรให้เลือกมาก
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Richard

Liked: Staff & service
Location good for airport and city centre. Room furniture functional but needs modernisation. Foyer and restaurant both acceptable standard. Hotel lacked atmosphere due to lack of residents caused, according to staff, by the Coronavirus.
Stayed 3 nights in Feb 2020