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Hotel Los Cocos Chetumal

3.0 star property

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Photo gallery for Hotel Los Cocos Chetumal

3 outdoor pools
Garden
Luxury Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Reception
International cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
  • Place, Museo de la Ciudad
    ‪3 min walk‬
  • Place, Museum of Maya Culture
    ‪6 min walk‬
  • Place, Palacio de Gobierno
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Standard Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(17 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 4
  • Free WiFi

View all photos for Premier Room

Premier Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Premier Room

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Room

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Premier Room

  • Sleeps 4
  • Free WiFi

About the neighborhood

Chetumal

Hotel Los Cocos Chetumal places you next to Museo de la Ciudad and within a 10-minute walk of Museum of Maya Culture. This 80-room, 3-star hotel welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Museo de la Ciudad - 3 min walk - 0.2 miles
  • Museum of Maya Culture - 6 min walk - 0.4 miles
  • Explanada de la Bandera - 10 min walk - 0.5 miles
  • Palacio de Gobierno - 11 min walk - 0.6 miles
  • Palacio Municipal De Othon P. Blanco - 13 min walk - 0.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " Los Cocos - ‬2 min walk
  • ‪Los Cocos - ‬2 min walk
  • ‪Quesadillas "Quesada - ‬5 min walk
  • ‪Restaurant Chetumal - ‬5 min walk
  • ‪Pasion Turca - ‬4 min walk

About this property

Hotel Los Cocos Chetumal

Guests of Hotel Los Cocos Chetumal enjoy features like 3 outdoor pools, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include laundry facilities, a gift shop, and a banquet hall.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Refrigerators, phones, and ironing boards are other standard amenities.
3 outdoor swimming pools are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Club social Copra
  • La palma

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Business Hotel Chetumal

All Business Chetumal

All Business Hotel

Hotel Los Cocos Chetumal Hotel

Hotel Los Cocos Chetumal Chetumal

Hotel Los Cocos Chetumal Hotel Chetumal

Frequently asked questions

Is free cancellation available at Hotel Los Cocos Chetumal?

Hotel Los Cocos Chetumal offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Los Cocos Chetumal?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Los Cocos Chetumal on Jun 1, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Los Cocos Chetumal?

This hotel in Chetumal is within a 10-minute walk of Museum of Maya Culture and Museo de la Ciudad. You'll also find Palacio de Gobierno and Chetumal Ferry Terminal less than a mile away.

Is parking available on site at Hotel Los Cocos Chetumal?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Los Cocos Chetumal include a casino on the premises?

No, Hotel Los Cocos Chetumal doesn't have a casino.

Is there an indoor pool at Hotel Los Cocos Chetumal?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hotel Los Cocos Chetumal?

There are plenty of amenities for couples at this hotel, including a restaurant, 3 outdoor pools, and a bar/lounge.

Does Hotel Los Cocos Chetumal have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Los Cocos Chetumal feature a restaurant that includes a breakfast menu?

No, Hotel Los Cocos Chetumal doesn't have a restaurant that serves breakfast.

Does Hotel Los Cocos Chetumal allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Los Cocos Chetumal.

Does Hotel Los Cocos Chetumal have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Los Cocos Chetumal?

The closest major airport to Hotel Los Cocos Chetumal is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 2.2 mi away (8 minutes by car). Another top airport is Corozal (CZH), which is located 18.7 mi away (37-minute drive).

Are there rooms with balconies that I can book at Hotel Los Cocos Chetumal?

No, there aren't any guestrooms at Hotel Los Cocos Chetumal that offer a balcony.

Hotel Los Cocos Chetumal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 190 out of 391 reviews
Rating 8 - Good. 116 out of 391 reviews
Rating 6 - Okay. 52 out of 391 reviews
Rating 4 - Poor. 19 out of 391 reviews
Rating 2 - Terrible. 14 out of 391 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

George

Stayed 1 night in Jan 2026

6/10 Okay

Alisa

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Wasn’t impressed with the bathroom in our particular room. Beds were comfortable though.
Stayed 1 night in Jan 2026

8/10 Good

Ebony

Traveled with family and small children
Liked: Cleanliness
The room was clean and the staff was very friendly and helpful. However, the bathroom is very small. The shower entrance is very small. To get towels for the pool you need to leave an ID and when you return the towels you get back your ID. I only had my passport and i didnt feel comfortable leaving my passport so I didn't get any towels.
Garden View
Bathroom
Pool area
Stayed 1 night in Jan 2026

10/10 Excellent

Gualberto

Stayed 1 night in Jan 2026

10/10 Excellent

Maribel

Stayed 1 night in Dec 2025

10/10 Excellent

Marco

Stayed 1 night in Dec 2025

10/10 Excellent

MIGUEL

Stayed 1 night in Dec 2025

10/10 Excellent

Maribel

Stayed 1 night in Dec 2025

6/10 Okay

Richard

Stayed 1 night in Dec 2025

4/10 Poor

Lilian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I reserved a Premier Room, and although we were informed upon arrival that we could check in early because rooms were available, the condition of the room fell far below expectations. The bathroom tub was not draining properly, so we had to contact the front desk for maintenance to come and address the issue. The bathroom door was also a major problem it wouldn’t close, and if you applied a bit too much pressure, it would jam completely, leaving the person inside unable to get out without someone else pushing it open from the outside. The in-room amenities were also disappointing. The iron did not work at all, and the ironing board was in very poor condition, covered in burn marks and looking extremely worn out. To add to the overall experience, the staff in the parking lot were not courteous and did not provide the level of service we’ve come to expect over the years. I have stayed at Los Cocos many times, but this visit has been the most disappointing by far. Sadly, based on this experience, it will likely be my last stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Beyonce

Stayed 1 night in Nov 2025

8/10 Good

Gregory

Stayed 1 night in Nov 2025

10/10 Excellent

Rory

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Ernest

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spotless and fragant. The welcome was amazing and entire staff treated us with great hospitality and warmth. felt like we were honored family members.
Stayed 2 nights in Nov 2025

6/10 Okay

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes the Breakfast menu was fresh and the parking was safe and easy.
Stayed 2 nights in Nov 2025

8/10 Good

Kennon

Liked: Staff & service, amenities, property conditions & facilities
It was a good “go to” stay.
Stayed 1 night in Nov 2025

10/10 Excellent

edelmira

Liked: Cleanliness, amenities, property conditions & facilities
The staff very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever
Stayed 3 nights in Oct 2025

6/10 Okay

Edilto

Stayed 1 night in Oct 2025

6/10 Okay

Donn, Fort McMurray

Traveled with partner
Liked: Cleanliness
The room was espacios, comfortable bed but not pillows. Bathroom can use an up grade and need some maintenance. Tv stream had some problems for a couple of days, all in all was an ok place for us to use as a base for traveling around Chetumal.
Stayed 7 nights in Sep 2025

6/10 Okay

Ben

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Each morning had someone chipping away concrete or something next door....IMPOSSIBLE TO SLEEP and no hot water for shower....NEVER AGAIN
Stayed 3 nights in Sep 2025

8/10 Good

Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025