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Hotel Indigo Chester by IHG

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Indigo Chester by IHG

Exterior
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Point of interest
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Chester Cathedral
    ‪8 min walk‬
  • Chester City Walls
    ‪12 min walk‬
  • Chester Racecourse
    ‪16 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪35 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(52 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

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8.8 out of 10, Excellent, 1,010 reviews
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Jul 6 - Jul 7
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About the neighborhood

Chester

Chester City Walls is a short stroll from Hotel Indigo Chester by IHG, and other popular attractions like Chester Racecourse are within a mile (2 km). This 75-room, 4-star hotel welcomes guests with conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Grosvenor Park - 1 min walk - 0.0 miles
  • Chester Cathedral - 8 min walk - 0.4 miles
  • Chester City Walls - 12 min walk - 0.7 miles
  • Chester Racecourse - 16 min walk - 0.9 miles
  • Chester Zoo - 6 min drive - 2.8 miles

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 26 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬3 min walk
  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪The Old Harkers Arms - ‬4 min walk
  • ‪The Old Queens Head - ‬4 min walk

About this property

Hotel Indigo Chester by IHG

Eco-certified hotel with a 24-hour front desk and a restaurant
Guests of Hotel Indigo Chester by IHG enjoy access to free WiFi in public areas, a business center, and a meeting room. Offsite parking is available for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can enjoy free WiFi and Smart TVs. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, safes, and phones are also standard.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Designer store

Crowne Plaza Chester by IHG

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 1,010 reviews
$87 nightly
The price is $104
Jul 6 - Jul 7
Total includes taxes and fees
Crowne Plaza Chester by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Frequently asked questions

Is free cancellation available at Hotel Indigo Chester by IHG?

Hotel Indigo Chester by IHG offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo Chester by IHG?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Chester by IHG on Jul 6, 2025 start from $104.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Indigo Chester by IHG?

This hotel is located in Chester, a short 14-minute walk from Chester City Walls and also 16 minutes on foot from Chester Racecourse. You'll also find Grosvenor Park and Eastgate Clock less than a mile away.

Is there parking available at Hotel Indigo Chester by IHG?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 12 per day (discounts available).

Does Hotel Indigo Chester by IHG feature a casino?

No, Hotel Indigo Chester by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Chester by IHG?

No, there is no indoor pool at this hotel.

Is Hotel Indigo Chester by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Does Hotel Indigo Chester by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo Chester by IHG feature a restaurant that includes a breakfast menu?

Yes, Hotel Indigo Chester by IHG serves a cooked-to-order breakfast for a surcharge on weekday mornings at Hotel Indigo Restaurant.

Will Hotel Indigo Chester by IHG allow pets to stay free of charge?

No, pets aren't allowed at Hotel Indigo Chester by IHG though service animals are welcome.

Are there connecting rooms at Hotel Indigo Chester by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Indigo Chester by IHG?

The closest major airport to Hotel Indigo Chester by IHG is Chester (CEG-Hawarden), which is 5.4 mi away (26 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 24.4 mi away (41-minute drive).

Can I book a room with a balcony at Hotel Indigo Chester by IHG?

Yes, some guestrooms at Hotel Indigo Chester by IHG offer a balcony and may feature city views.

Hotel Indigo Chester by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 801 out of 1006 reviews
Rating 8 - Good. 147 out of 1006 reviews
Rating 6 - Okay. 37 out of 1006 reviews
Rating 4 - Poor. 11 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eliani

Stayed 8 nights in Mar 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very pleasant.
Stayed 1 night in Mar 2025

10/10 Excellent

Henry

Stayed 1 night in Feb 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great staff. Loved the breakfast in the restaurant too. Super convenient for us visiting family, perfectly located for everything we needed. Car parking was a bit of a pain in the Pepper Street car park and very difficult to get out (more instructions from hotel staff may have helped) - we would probably find alternative parking another time. However, absolutely wonderful stay in the hotel and will definitely be returning.
Stayed 2 nights in Mar 2025

10/10 Excellent

AAnne

Liked: Cleanliness
The staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel from staff through to food and drink and the rooms are lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

We had a fantastic stay,got a twin room for two adults and two children.The room was beautiful and the location was perfect!!Beuatuful breakfast with a wide selection to choose from and excellent service.Lovely touch with popcorn and drinks in the room which the kids were happy with.Overall perfect and will be back
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
First time staying here and would come back.Highly recommended
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, highly recommended

We chose this hotel based on the good reviews. Staff were really friendly & very attentive to our needs. We were given the option to pay for an upgrade at a discounted price but we chose to stay in the room we had originally selected. The room was a good size, modern, clean & comfortable. There were treats in the room which were replenished when our room was cleaned. The bathroom was really modern and had all the toiletries you’d need. Location was good too, Grosvenor Park was just across the road and the main town centre was a few minutes walk away. We left our car in Pepper St car park for 48hours and paid the hotel discounted rate of £24 when we left. Would highly recommend this hotel, we loved it.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
All good, great weekend
Stayed 2 nights in Mar 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to town centre quiet neighbourhood
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying for lots of reasons

Great welcome. Excellent breakfast - cooked to order. Lovely hotel and rooms. Great location for centre of Chester. No onstie parking but only 5 minute walk to surface NCP.
Stayed 1 night in Feb 2025

10/10 Excellent

Liina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel easy walk from Chester centre, next to a beautiful park. Rooms clean and new, hotel is very smart and with a lovely atmosphere. Perfect for a visit to Chester.
Stayed 1 night in Feb 2025

4/10 Poor

David

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff were lovely and could not do enough. The same can be said about the staff in the restaurant However we did pay for a high spec room which was not very clean there was dust under chairs and tools left in the bathroom. The room was not serviced until after 3 on the Saturday and then the bed was not made and floor was not cleaned properly. Very disappointed and this let down the hard work of other staff in the hotel. Plus sheets although clean were grey instead of white. We were unable to use the lovely balcony because of pigeon pooh everywhere including on chairs and tables which again was not cleaned by house keeping staff.
Stayed 2 nights in Feb 2025

2/10 Terrible

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Shambles

Awful! We specifically asked for a quiet room, all was well until 1:30am when a rowdy group of drunk women had a party in the room next door. We politely complained, the woman on the front desk did ask the party to keep the noise down, but as soon as she was back in the lift the party resumed. We asked to be moved, were told no rooms were available, so having no option we left and drove home. I was promised the manager would telephone me as soon as they arrived at 7am - nothing by 9:30. So I called and the guy on the phone refused to put me through to the manager saying no one was in until Monday and they would e-mail me them. This has to be the worst experience I've ever had at a hotel, truly awful. The full on party was a disgrace and the manner in which it has (or rather hasn't been) dealt with is shocking. Impossible to believe this is a Hotel Indigo or an IHG linked hotel. Truly feel like never staying in any of these hotels again, I can only describe the experience as trying to sleep in a sleeping bag in the middle of a Weatherspoons whilst a hen night was in full swing.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel for a weekend stay

Really lovely interior and staff super helpful and polite. We had the racehorse room which overlooked the ring road but we couldn’t really hear the traffic. Room was large and comfortable with a really nice bathroom.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

8/10 Good

ceri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here. Rooms are clean and comfy bit not overdone. Bathrooms ate gorgeous. Great location. Lovely breakfast. Staff friendly and welcoming.
Stayed 1 night in Feb 2025

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