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Hotel Indigo Chester by IHG

4.0 star property
Hotel with a restaurant, near Chester City Walls

Choose dates to view prices

Photo gallery for Hotel Indigo Chester by IHG

Breakfast, lunch and dinner served
Point of interest
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Place, Grosvenor Park
    ‪1 min walk‬
  • Place, Chester Cathedral
    ‪8 min walk‬
  • Place, Chester City Walls
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(75 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Chester

Hotel Indigo Chester by IHG places you next to Grosvenor Park and within a 10-minute walk of St John the Baptist Church. This 75-room, 4-star hotel welcomes guests with conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Grosvenor Park - 1 min walk - 0.1 miles
  • Chester Cathedral - 8 min walk - 0.4 miles
  • Chester Town Hall - 9 min walk - 0.5 miles
  • Chester City Walls - 12 min walk - 0.7 miles
  • Chester Racecourse - 16 min walk - 0.9 miles

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 26 min drive

Restaurants

  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Cornerhouse - ‬3 min walk
  • ‪The Boathouse - ‬4 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬3 min walk

About this property

Hotel Indigo Chester by IHG

Hotel with a restaurant, near Chester City Walls
Guests of Hotel Indigo Chester by IHG enjoy access to free WiFi in public areas, a business center, and a meeting room. Offsite parking is available for a fee. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can enjoy free WiFi and Smart TVs. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, safes, and phones are also standard.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Crowne Plaza Chester by IHG
  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 1,012 reviews
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The price is $89
Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Frequently asked questions

Is free cancellation available at Hotel Indigo Chester by IHG?

Hotel Indigo Chester by IHG offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo Chester by IHG?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Chester by IHG on Jan 4, 2026 start from $88.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Indigo Chester by IHG?

Located steps from Grosvenor Park, this hotel is in Chester, and within a 10-minute walk of Roman Amphitheatre and Eastgate Clock. You'll also find Chester City Walls and Chester Zoo within a short drive.

Is parking available on site at Hotel Indigo Chester by IHG?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 12 per day (discounts available).

Does Hotel Indigo Chester by IHG feature a casino?

No, Hotel Indigo Chester by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Chester by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Indigo Chester by IHG?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Are there hot tubs at Hotel Indigo Chester by IHG?

No, this hotel doesn't have a spa tub.

Does Hotel Indigo Chester by IHG feature a restaurant that includes a breakfast menu?

Yes, Hotel Indigo Chester by IHG serves a cooked-to-order breakfast for a surcharge on weekday mornings at Hotel Indigo Restaurant.

Will Hotel Indigo Chester by IHG allow pets to stay free of charge?

No, pets aren't allowed at Hotel Indigo Chester by IHG though service animals are welcome.

Does Hotel Indigo Chester by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Indigo Chester by IHG?

The closest major airport to Hotel Indigo Chester by IHG is Chester (CEG-Hawarden), which is 5.4 mi away (26 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 24.4 mi away (41-minute drive).

Are there rooms with balconies at Hotel Indigo Chester by IHG?

Yes, some guestrooms at Hotel Indigo Chester by IHG offer a balcony and may feature city views.

Reviews

Hotel Indigo Chester by IHG Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 801 out of 1001 reviews
Rating 8 - Good. 136 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel for a family visit

We stayed as a family of 4 (2 adults, 2 children under 10) for a 3 day visit to Chester and loved this hotel. The room was beautifully decorated with extremely comfortable beds and pillows. There was a range of options for breakfast, including both continental and cooked choices, that were all delicious and served by friendly and welcoming staff. The hotel is ideally located close to several attractions, including the Paddington Bear bench, Grosvenor park and the Roman amphitheatre. Pro-tip - if you have a blue badge for disabled parking, avoid using the Pepper St car park (read reviews to see why. Instead, there is one disable spot right outside the hotel that can be used, or on Foregate St that allows indefinite parking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! The style of the room ( I was in the Horse Racing style room) was amazingly done, modern but with traditional features, the bathroom was absolutely gorgeous! Very chic! Will definitely return again. The staff were amazing from check in to requests, nothing was too much trouble. The smell of the lobby was devine. Breakfast was delicious with great choice and a wonderfully friendly waiter. Lovely stay thank you!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel, staff polite and helpful, great position for river, park and shopping
Stayed 1 night in Aug 2025

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself is beautiful and we had a very comfortable stay - however there is no on-site parking and we had a somewhat concerning experience at breakfast when a waiter advised there were no peanuts on the buffet, despite there being both peanut butter and crunchy nut cornflakes...
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very friendly and helpful staff throughout our visit. Fabulous room and spacious balcony. Good breakfast.
Stayed 5 nights in Aug 2025

10/10 Excellent

Gillian

Very happy with our stay .

Stayed with my husband for a 2 day break in Chester ( this hotel was recommended by our son who stayed there a few weeks ago )As soon as we walked in were very nicely greeted . We were early so were offered to leave our case which we did .The last hotel we stayed at , we had to sit in our car until check in . The room was lovely and comfortable . Bathroom really nice . We had a few drinks in the bar and the bar staff were really nice . Made cocktails for me which weren’t listed . In all everyone was lovely and we thoroughly enjoyed our stay . Would definitely stay there again .
Stayed 2 nights in Aug 2025

10/10 Excellent

Julian

jules & co

Everyonevery helpful and friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome, speedy check in and lovely touch for vouchers for our anniversary to have a drink in the bar
Stayed 1 night in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brillant Hotel and Staff

The staff at this hotel are so lovely. Very friendly and obviously love their jobs. Our room was completely clean and so very quiet. Bed very comfortable. Breakfast was good with lots of choice. A tnroughly enjoyable stay, we will be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Stayed 2 nights in Aug 2025

8/10 Good

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay despite the problems with room upgrade Staff at breakfast so lovely and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were outstanding - helpful and friendly. Rooms were spotlessly clean an breakfast was excellent. The only downside was that the rooms were quite small with little storage space. Otherwise excellent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jo-Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and great breakfast. Comfy beds
Stayed 1 night in Aug 2025

2/10 Terrible

MATTHEW

Liked: Cleanliness
Disliked: Property conditions & facilities
Restaurant closed at the hotel Parking is 0.4 mile walk away from the hotel Hotel is really nice, looks newly decorated. But the surrounding area etc isn’t great.
Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Stayed 2 nights in Aug 2025

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