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Hotel Indigo Chester by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Chester by IHG

Breakfast, lunch and dinner served
Bar (on property)
Exterior
Lounge
Deluxe Room, 1 King Bed, Balcony (Premium) | Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Place, Grosvenor Park
    ‪1 min walk‬
  • Place, Chester Cathedral
    ‪8 min walk‬
  • Place, Chester City Walls
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Room amenity

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(90 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds

Room amenity

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Chester

Chester City Walls is a short stroll from Hotel Indigo Chester by IHG, and other popular attractions like Chester Racecourse are within a mile (2 km). This 75-room, 4-star hotel welcomes guests with conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Grosvenor Park - 1 min walk - 0.1 miles
  • Chester Cathedral - 8 min walk - 0.4 miles
  • Chester Town Hall - 9 min walk - 0.5 miles
  • Chester City Walls - 12 min walk - 0.7 miles
  • Chester Racecourse - 16 min walk - 0.9 miles

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 26 min drive

Restaurants

  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪Subway - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Cellar - ‬3 min walk
  • ‪The Boathouse - ‬4 min walk

About this property

Hotel Indigo Chester by IHG

Guests of Hotel Indigo Chester by IHG enjoy access to free WiFi in public areas, a business center, and a meeting room. Offsite parking is available for a fee. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can enjoy free WiFi and Smart TVs. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, safes, and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Frequently asked questions

Is free cancellation available at Hotel Indigo Chester by IHG?

Hotel Indigo Chester by IHG offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo Chester by IHG?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Chester by IHG on Jul 12, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Indigo Chester by IHG?

This hotel is located in Chester, a short 14-minute walk from Chester City Walls and also 16 minutes on foot from Chester Racecourse. You'll also find Grosvenor Park and The Rows of Chester less than a mile away.

Is there parking available at Hotel Indigo Chester by IHG?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 12 per day (discounts available).

Does Hotel Indigo Chester by IHG feature a casino?

No, Hotel Indigo Chester by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Chester by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Indigo Chester by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, couples/private dining, and proposal/romance packages.

Does Hotel Indigo Chester by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Indigo Chester by IHG feature a restaurant that includes a breakfast menu?

Yes, Hotel Indigo Chester by IHG serves a cooked-to-order breakfast for a surcharge on weekday mornings at Hotel Indigo Restaurant.

Will Hotel Indigo Chester by IHG allow pets to stay free of charge?

No, pets aren't allowed at Hotel Indigo Chester by IHG though service animals are welcome.

Does Hotel Indigo Chester by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Indigo Chester by IHG?

The closest major airport to Hotel Indigo Chester by IHG is Chester (CEG-Hawarden), which is 5.4 mi away (26 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 24.4 mi away (41-minute drive).

Are there rooms with balconies at Hotel Indigo Chester by IHG?

Yes, some guestrooms at Hotel Indigo Chester by IHG offer a balcony and may feature city views.

Hotel Indigo Chester by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1000 reviews
Rating 8 - Good. 138 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ideally placed for the station, shops and restaurants and all the staff were friendly and efficient
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ivars

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff, lovely room, great restaurant.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark David McLelland

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful looking boutique hotel. Staff and service was excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities
Excellent room, excellent breakfast. Overall a pleasant experience!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault the stay, great room, great breakfast, great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely especially the man on reception who was there until about 11pm. Food at the forge was great and again the staff were fab
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities
Very clean and modern hotel very close to the town centre bars shops and restaurants.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Room clean, facilities great, great staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Shelbey

Liked: Cleanliness, amenities, property conditions & facilities
Room was nicely decorated and breakfast was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Catherine

Absolutely everything was amazing! Room was spotless and beautifully decorated
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at this hotel are always immaculate, not just in terms of cleanliness, but the decor, too. Beds super comfy. Staff helpful. Pleasant ambiance in bar area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Yes staff and room was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, very friendly and helpful staff. Lovely atmosphere, beautifully decorated. Nothing was too much trouble. Highly recommended.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Staff all great and very attentive. Breakfast was fantastic!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Hotel itself and staff all absolute excellent. Room was fantastic, so clean, comfortable and funky design, brilliant. Will be booking Hotel Indigo again when we stay again in Chester
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities
Friendly staff, nicely designed rooms, nice bar, comfy beds (albeit quite high… I struggled to get on let alone my little boy). Good value breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Friendly staff, nice atmosphere, great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very helpful staff, great experience
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Day dinner and stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely hotel with very friendly staff. Rooms were very clean and the bed was very comfortable. Excellent hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities
Beautiful hotel & wonderful rooms. Would 100% recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, clean and tidy rooms and wonderful staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
My partner and I had a lovely weekend at the Hotel Indigo. I particularly liked the very friendly staff who seemed to go out of their way to be helpful. We are already planning another weekend in Chester, a really interesting and delightful city.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Room spotless, and staff extremely helpful and polite. Excellent couple of days in Chester, and would definitely stay in the Hotel Indigo again.
Stayed 2 nights in Dec 2025