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Grosvenor Pulford Hotel & Spa

4.0 star property
Hotel in Chester with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Superior Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Exterior
Indoor pool
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

View in a map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • Place, Broughton Shopping Park
    ‪6 min drive‬
  • Place, River Dee
    ‪9 min drive‬
  • Place, Chester Racecourse
    ‪10 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪43 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

9.6 out of 10
Exceptional
(18 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Family Room

9.8 out of 10
Exceptional
(10 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Classic Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Double Room

  • Sleeps 2

View all photos for Deluxe Spiral Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Spiral Room

  • Sleeps 2

View all photos for Executive Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Family Room

  • Sleeps 2

View all photos for Executive Double Plus Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Plus Room

  • Sleeps 2

View all photos for Deluxe Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Family Room

  • Sleeps 2

View all photos for Family Deluxe Plus

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Family Deluxe Plus

  • Sleeps 2

View all photos for Four Poster Superior King Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Four Poster Superior King Room

  • Sleeps 2

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

  • Sleeps 2

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double or Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2

About the neighborhood

Chester

Grosvenor Pulford Hotel & Spa places you within a 15-minute drive of popular attractions such as Chester City Walls and Chester Zoo. This 73-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Broughton Shopping Park - 6 min drive - 4.6 miles
  • River Dee - 9 min drive - 6.0 miles
  • Chester Racecourse - 10 min drive - 6.4 miles
  • Chester Cathedral - 10 min drive - 6.6 miles
  • Chester City Walls - 11 min drive - 6.8 miles

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • John Lennon Airport (LPL) - 35 min drive

Restaurants

  • ‪Crown Inn - ‬8 min drive
  • ‪Rossett Hall Hotel - Oscars Brasserie - ‬19 min walk
  • ‪Black Sheep Coffee - ‬8 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Starbucks - ‬7 min drive

About this property

Grosvenor Pulford Hotel & Spa

Hotel in Chester with 2 restaurants and a full-service spa
Guests of Grosvenor Pulford Hotel & Spa enjoy a full-service spa, an indoor pool, and a gym. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers, designer toiletries, and slippers. Coffee makers and desks are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night
  • Cribs/infant beds are available for GBP 10.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

Is free cancellation available at Grosvenor Pulford Hotel & Spa?

Grosvenor Pulford Hotel & Spa offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Grosvenor Pulford Hotel & Spa?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Grosvenor Pulford Hotel & Spa on Dec 15, 2025 start from $116.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Grosvenor Pulford Hotel & Spa?

This hotel is located in Chester, close to Chester City Walls, River Dee, and William Aston Hall Wrexham. You'll also find Outpost Paintball and Eaton Estate within a short drive.

Will I be able to park at Grosvenor Pulford Hotel & Spa?

Yes, uncovered self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at Grosvenor Pulford Hotel & Spa?

Spa By Kasia is the hotel's spa and services include aromatherapy, massages, mani/pedis, and body treatments.

Does Grosvenor Pulford Hotel & Spa include a casino at the property?

No, Grosvenor Pulford Hotel & Spa doesn't have a casino.

Is there an indoor pool at Grosvenor Pulford Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

Is Grosvenor Pulford Hotel & Spa good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Grosvenor Pulford Hotel & Spa have a hot tub?

Yes, this hotel has a spa tub.

Does Grosvenor Pulford Hotel & Spa have a restaurant with a breakfast menu?

Yes, Grosvenor Pulford Hotel & Spa has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Grosvenor Pulford Hotel & Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grosvenor Pulford Hotel & Spa for a fee of GBP 25 per pet, per stay. The property also provides food and water bowls.

Does Grosvenor Pulford Hotel & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grosvenor Pulford Hotel & Spa?

The closest major airport to Grosvenor Pulford Hotel & Spa is Chester (CEG-Hawarden), which is 7.2 mi away (24 minutes by car). Another top airport is John Lennon Airport (LPL), which is around 15.2 mi away.

Are there rooms with balconies that I can book at Grosvenor Pulford Hotel & Spa?

No, you won't find guestrooms with balconies at Grosvenor Pulford Hotel & Spa.

Does Grosvenor Pulford Hotel & Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Grosvenor Pulford Hotel & Spa.

Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1008 reviews
Rating 8 - Good. 207 out of 1008 reviews
Rating 6 - Okay. 71 out of 1008 reviews
Rating 4 - Poor. 37 out of 1008 reviews
Rating 2 - Terrible. 23 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 3 nights in Aug 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Had a 1 night stay here with the family nice hotel clean and comfortable room. Friendly staff, Nice pool and sauna. Breakfast was great plenty of options for the kids.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

4/10 Poor

Jinping

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seen lots of good reviews of this Spa hotel and decided to stay one night to celebrate our wedding anniversary. The reason my rating was so low was because upon arrival, no one at the reception told us we were going to stay a room below someone getting married also a noisy large family partying until midnight. My husband went to see someone at the reception twice and eventually they kind of quiet down but it was horrible experience to us. Quite simple to hotel management team to not put wedding guests and regular guests together, not fair. Such shame, because the rest of the hotel was so nice, lovely garden, swimming pool, sauna room etc. but we are not going to return.
Stayed 1 night in Aug 2025

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Business traveler
Liked: Amenities
Lovely hotel and fantastic staff. Ideal location for me when working in Chester.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Stayed 1 night in Aug 2025

2/10 Terrible

Nicola

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Don’t stay here at a weekend as very noisy wedding venue Why they put us a mum and 10 year old in a room Above the wedding reception was beyond me! Weren’t that many rooms directly above function area and am sure plenty of guests at wedding were staying over! Only one EV charger that one resident decided to use for about 24 hours and hotel did nothing to ask him to move! Bit tired and not what expected so won’t return!
Stayed 2 nights in Apr 2025

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good great and bed super comfortable. Took our digs with us they loved it too
Stayed 1 night in Aug 2025

2/10 Terrible

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Gloria

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at this dog friendly hotel. Never been disappointed
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spa not enough beds around the pool Great treatments lovely junior suite excellent waiter on Saturday night Would definately stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels my wife and I have stayed at. Breakfast was excellant. Spa area indoor pool and gardens where very relaxing. We will definitely return.
Stayed 3 nights in Aug 2025

6/10 Okay

Richard

Stayed 2 nights in Aug 2025

6/10 Okay

John

Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, 10 mins from Chester. The spa was not overcrowded and the Japanese themed garden was very peaceful. Very clean and comfortable room. We didn’t use the restaurant but the bar staff were very polite and friendly. All in all, very enjoyable and relaxing stay. Would highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachael

Stayed 1 night in Aug 2025

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The staff are all really good, especially in the restaurant. The hotel is well kept, the food is of high quality, and having eaten in both the attached pub, and Palm Court, I can recommend both. The room was compact but fine for comfort. A couple of the lights didn’t work and it was a bit dusty in places. The main problem was the constant banging doors. And even worse, my room was the closest to the entrance for the Spa, and the cleaner appears to start before 6am, opening the storage/cleaners cupboard opposite the room, dragging her cleaning cart and vacuum across the floor. Not her fault, she has a job to do. But the hotel should both consider doing something about the noise of the doors, and the location of the cleaning equipment. I was there for three nights, and it ruined all of them.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kirsty

Stayed 1 night in Aug 2025

8/10 Good

Llinos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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