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Mercure Chester Abbots Well Hotel

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, sun loungers
Exterior
Indoor wedding
1 bedroom, in-room safe, desk, iron/ironing board
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar

Explore the area

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL
  • Chester Cathedral
    ‪5 min drive‬
  • Chester City Walls
    ‪5 min drive‬
  • Chester Racecourse
    ‪6 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪33 min drive‬

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Room options

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (2 Adults and 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

7.2 out of 10
Good
(7 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

8.0 out of 10
Very good
(42 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room (Classic)

7.6 out of 10
Good
(7 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

1 bedroom, in-room safe, desk, iron/ironing board

Double Room, 1 Double Bed (Compact)

7.0 out of 10
Good
(20 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Chester

Grosvenor Park is within 2 miles (3 km) of Mercure Chester Abbots Well Hotel while other popular attractions such as Chester Cathedral are within 3 miles (5 km). This 126-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Grosvenor Park - 4 min drive - 1.7 miles
  • Chester Cathedral - 5 min drive - 2.3 miles
  • Chester City Walls - 5 min drive - 2.3 miles
  • Chester Racecourse - 6 min drive - 2.5 miles
  • Chester Zoo - 6 min drive - 5.1 miles

Getting around

  • Chester Station - 4 min drive
  • John Lennon Airport (LPL) - 38 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Eco-certified hotel with a full-service spa and a fitness center
Guests of Mercure Chester Abbots Well Hotel enjoy a full-service spa, an indoor pool, and a children's pool. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
LED TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, portable fans, and safes are also standard. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Is a free cancellation option available at Mercure Chester Abbots Well Hotel?

Mercure Chester Abbots Well Hotel provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see near Mercure Chester Abbots Well Hotel?

This hotel is located in Chester within a short 19-minute walk of Chester Music Theatre. You'll also find Chester City Walls and Chester Racecourse within a short drive.

Is there parking available at Mercure Chester Abbots Well Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Mercure Chester Abbots Well Hotel?

Feelgood Club is the name of the hotel's full-service spa available for guests to enjoy.

Does Mercure Chester Abbots Well Hotel feature a casino on the premises?

No, Mercure Chester Abbots Well Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Chester Abbots Well Hotel?

Yes, this hotel has an indoor pool.

Is Mercure Chester Abbots Well Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Mercure Chester Abbots Well Hotel have a hot tub?

No, but this hotel does have a steam room.

Does Mercure Chester Abbots Well Hotel feature a restaurant that includes a breakfast menu?

Yes, Mercure Chester Abbots Well Hotel serves buffet breakfast for a surcharge each morning at The Brasserie.

Will Mercure Chester Abbots Well Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Mercure Chester Abbots Well Hotel for a fee of GBP 15.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Chester Abbots Well Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Mercure Chester Abbots Well Hotel?

The closest major airport to Mercure Chester Abbots Well Hotel is Chester (CEG-Hawarden), which is 8.6 mi away (29 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 24.2 mi away (38-minute drive).

Are there rooms with balconies at Mercure Chester Abbots Well Hotel?

No, you won't find guestrooms with balconies at Mercure Chester Abbots Well Hotel.

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 327 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 108 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Mar 2025

2/10 Terrible

stephen

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Pool closed, heater broken so moved rooms then no hot water! At least kevin sorted it
Stayed 1 night in Mar 2025

6/10 Okay

Gemma

Traveled with family
Liked: Cleanliness, amenities
Great location. Friendly staff. No hot water to shower and shower controller fell off when turned. Little dated but very clean. Delicious breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was ideal for our break, very clean and well kept. Staff that we interacted with were friendly and helpful and polite. The only thing we were disappointed with was that the sauna wasn't in operation but everything else was great and as described. We travelled to Chester by train and found the public transport and taxis very reasonably priced with the local buses stopping almost outside of the hotel drive. We would have no hesitation in staying here again, a very good experience overall. Paul and Jean
Stayed 2 nights in Mar 2025

8/10 Good

Shaun

Traveled with partner
Liked: Amenities
It was smooth & quick .
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Lovely hotel, free parking, friendly staff. Room could do with a lick of paint and the floorboards are very creaky.
Stayed 1 night in Mar 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Room comfortable however walls very thin hear people in other rooms TVs, talking snoring. Very creaky floors in rooms and hallways.
Stayed 4 nights in Mar 2025

8/10 Good

Sarah

Stayed 3 nights in Mar 2025

8/10 Good

Leighton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dianne

Traveled with group
Liked: Cleanliness, staff & service, amenities
Liked the relaxed atmosphere, food was good. Pool lovely Disappointed in how thin the walls were(noises from adjacent room disturbed sleep; noises from corridor very loud ). Overall a good stay though .
Stayed 2 nights in Mar 2025

10/10 Excellent

Yolanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Troy

Disliked: Property conditions & facilities
Staff at the pool and sauna were rude also the spa was open for public use not private for stays at the hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Cheap in need of updating

Cheap hotel but very rough around the edges and needs renovating desperately. Our room smelt so mouldy but the whole hotel did
Stayed 1 night in Nov 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had another nice stay in this hotel. The staff were welcoming and friendly. The room was clean and spacious, with a comfy bed. We had a bit of an issue with the fish & chips that my partner had as a bar meal on the Sunday evening - more batter than fish! However, after discussion with the chef and the management, this was resolved satisfactorily. The pool/ spa area was lovely - and quiet on a Monday evening. Good and plentiful choice of food for breakfast. Very handy for the park & ride bus into the city centre. This was our second stay, and we’d choose this hotel again if going to Chester. Thank you.
Stayed 2 nights in Mar 2025

10/10 Excellent

Josephine

Stayed 1 night in Mar 2025

10/10 Excellent

Hawan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely little hotel just outside Chester. Beautiful grounds. Staff amazing and food. Spa is not a traditional relaxing spa, it doesnt claim to be!! but is a bonus, lovely. And amazing price
Stayed 1 night in Mar 2025

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Very welcoming with the dog. Health club very nice, pool very warm. Easy drive into Chester.
Stayed 2 nights in Feb 2025

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Had an issue with the TV but it was resolved very quickly. Food in brasserie was nice. Good selection at buffet breakfast which was cheaper at the hotel than the price when booking. Requested a ground floor room which we got. Hotel has good accessibility for those with mobility issues but only 3 disabled parking spots. Pool was lovely, clean and warm, but did have steps from changing rooms. Convenient for park and ride to Chester
Stayed 2 nights in Feb 2025

10/10 Excellent

Zain

Stayed 1 night in Feb 2025

6/10 Okay

Mohammed

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed

The only reason a booked it is cause of the swimming pool for my children and it was out of order and they did not send me a email or anything to let me no
Stayed 2 nights in Feb 2025

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Adequate for our needs, attending a wedding at Peckforton in Cheshire. Unfortunately the leisure facilities were closed for Days 2 & 3, which we were warned about in advance and offered full refund if required. On Day 1 a mishap in the pool meant it had to close on that day too which was unavoidable, however the jacuzzi, sauna and steam room were available for use. Double room adequate tho on the small side. Staff friendly and helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Kayleigh

Traveled with partner
Liked: Staff & service
The hotel was brilliantly located just outside of Chester central. The rooms were nice but needed updating. The spa area was again ok but definitely needed updating!
Stayed 2 nights in Feb 2025