I did not feel safe here but the manager would not give us a refund. The room was dingy with ants in the bed and air unit. There was a bag hanging from the window with water in it. The floor was uneven and the bathroom was dirty. The smoke alarm kept beeping so we took it down and there were no batteries in it and the wire was cut. I could go on but the worst was it reeked of weed from the people staying above us. I would never recommend- wish we would have just ate the $80 and went somewhere else.
Okay
It is close to the Universiry. The rooms are horrible. Peeling paint, blood stains on the bedding, outlets that are cracked and unable to hold a plug, no light covers, the list goes on. We left 15 minutes aftee we got there. A refund is in order.
The property is old, but it’s clean, quiet and feel safe to stay.
I did not checked in as there were loud fireworks in front of my room past 10pm scarring the dogs- waited for 2 hours in the car. All the rooms smelled musty and were dirty. I am asking for full refund and apologies . Had to go to other hotel. You should not have listed this property.
The view was nice only thing i didnt lile was the strong pine sole order but everything else was ok
The University Inn places you next to Nantahala National Forest and within a mile (2 km) of Liston B. Ramsey Regional Activity Center. This 32-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.
TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, free local calls, and desks.
The University Inn features free WiFi in public areas and a fireplace in the lobby. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. This smoke-free hotel also has a vending machine.
I did not feel safe here but the manager would not give us a refund. The room was dingy with ants in the bed and air unit. There was a bag hanging from the window with water in it. The floor was uneven and the bathroom was dirty. The smoke alarm kept beeping so we took it down and there were no batteries in it and the wire was cut. I could go on but the worst was it reeked of weed from the people staying above us. I would never recommend- wish we would have just ate the $80 and went somewhere else.
Okay
It is close to the Universiry. The rooms are horrible. Peeling paint, blood stains on the bedding, outlets that are cracked and unable to hold a plug, no light covers, the list goes on. We left 15 minutes aftee we got there. A refund is in order.
Thank you for taking the time to review our hotel. On behalf of our entire team, I would like to apologize for your unpleasant room. Your satisfaction is important to us and we will be using the feedback you provided to make improvements. Thank you again for your review.
The property is old, but it’s clean, quiet and feel safe to stay.
The staff and I read your review and would like to thank you for writing such wonderful things. It’s great to hear that you were pleased with the cleanliness and safety of your room. Thank you again for your review. We look forward to seeing you on your next visit to the area.
I did not checked in as there were loud fireworks in front of my room past 10pm scarring the dogs- waited for 2 hours in the car. All the rooms smelled musty and were dirty. I am asking for full refund and apologies . Had to go to other hotel. You should not have listed this property.
The staff and I appreciate you taking the time to write a review. It was disheartening to read that your room smelled musty and was dirty. The fireworks are beyond our control and they stopped after about 30 minutes. I have discussed your comments with my staff to ensure that a situation like yours doesn't happen again. Guest satisfaction is important to us and we will be using the feedback you provided to make improvements. Thank you again for your review.
The view was nice only thing i didnt lile was the strong pine sole order but everything else was ok
Thank you for taking the time to write a review of your stay. Please accept our apologies that your room smelled of cleaner. We are happy to know you were pleased with your view. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests. Once again, thank you for your feedback. We hope to see you on your next visit to the area.
Thank you for taking the time to write a review. We are happy to know you were satisfied with your stay. Once again, thank you for your feedback. We hope to see you on your next visit to the area.