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Chestnut Tree Inn Cherokee

2.5 star property

Choose dates to view prices

Photo gallery for Chestnut Tree Inn Cherokee

Lobby sitting area
Coffee/tea maker
Interior entrance
View from room
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
37 Tsalagi Rd, Cherokee, NC, 28719
  • Place, Oconaluftee Islands Park
    ‪18 min walk‬
  • Place, Museum of the Cherokee Indian
    ‪3 min drive‬
  • Place, Unto These Hills Outdoor Drama
    ‪3 min drive‬

Room options

View all photos for One king bed nonsmoking

One king bed nonsmoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

One king bed nonsmoking

8.2 out of 10
Very good
(22 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two double beds nonsmoking

Two double beds nonsmoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Two double beds nonsmoking

9.0 out of 10
Wonderful
(11 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cherokee

Chestnut Tree Inn Cherokee places you within a mile (2 km) of Oconaluftee Islands Park and Eastern Cherokee Agency. This 154-room hotel welcomes guests with a restaurant and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Oconaluftee Islands Park - 18 min walk - 1.0 mile
  • Cherokee Welcome Center - 3 min drive - 1.5 miles
  • Museum of the Cherokee Indian - 3 min drive - 1.7 miles
  • Unto These Hills Outdoor Drama - 3 min drive - 1.5 miles
  • Oconaluftee Indian Village - 4 min drive - 1.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 115 min drive

Restaurants

  • ‪Guy Fieri's Cherokee Kitchen + Bar - ‬5 min drive
  • ‪Wicked Weed Pub at Harrah’s Cherokee Casino - ‬5 min drive
  • ‪Noodle Bar - ‬5 min drive
  • ‪Granny's Kitchen - ‬5 min drive
  • ‪Waffle House - ‬3 min drive

About this property

Chestnut Tree Inn Cherokee

Chestnut Tree Inn Cherokee features an outdoor pool, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an area shuttle for a fee. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.
Guests can expect free WiFi and 27-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pool
  • Spa
  • Parking included
  • Restaurant
8.6 out of 10, Excellent, 3,308 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,497 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 3 percent destination fee will be charged

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Cherokee Chestnut Tree Inn
Cherokee Tree
Chestnut Inn
Chestnut Inn Cherokee
Chestnut Tree Cherokee
Chestnut Tree Inn
Chestnut Tree Inn Cherokee
Chestnut Tree Inn Cherokee Hotel Cherokee
Chestnut Tree Inn Cherokee Hotel
Chestnut Tree Inn Cherokee Cherokee
Chestnut Tree Inn Cherokee Hotel Cherokee

Frequently asked questions

Are free cancellation options available at Chestnut Tree Inn Cherokee?

Chestnut Tree Inn Cherokee offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see near Chestnut Tree Inn Cherokee?

This hotel is located in Cherokee within a short 17-minute walk of Oconaluftee Islands Park. You'll also find Harrahs Cherokee Casino and Great Smoky Mountains National Park within a short drive.

Is there parking available at Chestnut Tree Inn Cherokee?

Yes, self parking is offered for free at the hotel.

Does Chestnut Tree Inn Cherokee include a casino?

No, Chestnut Tree Inn Cherokee doesn't have a casino.

Will I find an indoor pool at Chestnut Tree Inn Cherokee?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Chestnut Tree Inn Cherokee?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a pool view and free WiFi.

Are there hot tubs at Chestnut Tree Inn Cherokee?

No, this hotel doesn't have a spa tub.

Does Chestnut Tree Inn Cherokee feature a restaurant that includes a breakfast menu?

No, Chestnut Tree Inn Cherokee doesn't have a restaurant that serves breakfast.

Will Chestnut Tree Inn Cherokee allow pets to stay for free?

No, pets aren't allowed at Chestnut Tree Inn Cherokee.

Are there connecting rooms at Chestnut Tree Inn Cherokee?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Chestnut Tree Inn Cherokee?

No, there aren't any guestrooms with balconies at Chestnut Tree Inn Cherokee.

Chestnut Tree Inn Cherokee Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 390 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Sherita

Disappointed

I have stayed at this hotel severe times in the pass here lately it have been getting worse and worse I had to change rooms three times this last time four the last four times I came it has been something but I know how it use to be that’s why I keep coming back but I don’t think I’ll stay here again
Stayed 1 night in Jul 2022

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bad news. Their closed as of today.
Stayed 1 night in Jul 2022

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

This was a very nice stay with very friendly staff!
Stayed 2 nights in Jul 2022

8/10 Good

Charles

Liked: Staff & service, property conditions & facilities, room comfort
It was ok. There was a dirty wash cloth in the shower curtain. Wish breakfast was more than a hot bottle of water peaches and a muffin.
Stayed 2 nights in Jul 2022

6/10 Okay

Robert

Liked: Staff & service, room comfort

OK but not great stay

While not horrible it was not great either. It was dated. WiFi was really bad. There were no wash cloths or a hairdryer. The key card for the door was spotty. Overall ok. This biggest plus was the bed was comfortable.
Stayed 2 nights in Jul 2022

4/10 Poor

sandra

Traveled with group
Liked: Staff & service
Disliked: Amenities
Air conditioner never really cooled the room. Couldn’t get a good internet signal. Staff is friendly
Stayed 1 night in Jul 2022

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay...

The room and service are very good, but there was no wifi access.
Stayed 2 nights in Jul 2022

4/10 Poor

Herbert

Disliked: Property conditions & facilities, room comfort

Horror inn

The frunt desk staff was very friendly the room it self was bad. Apparently the room was not cleaned from the last people who used it. There was a cup with water left in the coffee maker where someone was going to make coffee, I found long blond hairs in our bed ( my hair is black and short and my husband's is to). The mattress was horrible to sleep on, it felt as if you were sleeping on nothing but the springs. There was no stopper for the sink or the tub. The small refrigerator was barely cool. And there waa something that kept biting us i. The bed. Thank goodness it was not bed bugs.
Stayed 2 nights in Jul 2022

2/10 Terrible

bernard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Bed was very uncomfortable, felt like foam mattress. Nasty stain in tub. Requested towels and washcloths, after 45 minutes wait had to go to front desk and get them.
Stayed 1 night in Jul 2022

6/10 Okay

James

Stayed 3 nights in Jul 2022

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just needed a place to stay as i was pasting by. all ways stay there when I'm in Cherokee
Stayed 1 night in Jul 2022

2/10 Terrible

Esther

Disliked: Cleanliness, room comfort
We could not even shower, the water would just stay in the tub. Cleanliness was not so great, hopefully these things can get better
Stayed 1 night in Jul 2022

8/10 Good

Tao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min to the great smokies mountains NP, Oconaluftee visitor center, and close by there were elks. Hotel front staff was very friendly. Provided a breakfast brown bag every morning , which was a good idea during COVID. WiFi signal was not good, maybe because of the mountains area. My T-mobile cell phone was not working well too. During night, in the room, we can hear frogs snoring, which was a nature noice , so cute.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Stayed 1 night in Jul 2022

10/10 Excellent

CATHY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice updated room with very comfortable bed. Good water pressure.
Stayed 1 night in Jul 2022

6/10 Okay

Brian

Disliked: Staff & service

Could have been better.

The room was adequate. We received no maid service and had to chase down a maid to get clean towels. The TV had a limited amount of channels and it had poor reception.
Stayed 2 nights in Jul 2022

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our room was very nice. Some other people that were staying there would hang out in the stairwell smoking, which made me feel uncomfortable.
Stayed 1 night in Jul 2022

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had trouble with key card, but ended up in a different room and it was blessedly quiet. I rarely am able to relax and sleep well at a hotel. Slept very well here.
Stayed 1 night in Jul 2022

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being from coastal Florida, we enjoyed the mountains and local culture. Great staff, and location. Thanks
Stayed 1 night in Jul 2022

10/10 Excellent

Lesia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable the room was very clean. I know they've had trouble with staff people don't want to work since covid. If you do get a room that's not to your satisfaction just ask for another room. Be kind and considerate when leaving a review.
Stayed 1 night in Jul 2022

6/10 Okay

Terry

Traveled with group
Liked: Cleanliness, staff & service
Old. Shampoo in basket had been used.
Stayed 1 night in Jun 2022

6/10 Okay

Anette L

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I feel grounds around property could have been cleaner but overall it is okay for the price
Stayed 1 night in Jun 2022

10/10 Excellent

Brian

Stayed 1 night in Jun 2022

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay here in Cherokee. Room was adequate, staff was friendly and the bed was comfortable. “To Go” breakfast bag was also a nice touch.
Stayed 1 night in Jun 2022

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