I often stay in Radisson Hotels around the US and this was definitely the most disappointing experience I’ve had. The staff was barely professional and dour (other than the friendly maids). And, though the room I stayed in was spacious and comfortable, the decor is very drab and the entire property is quite outdated. I appreciated the fairly well-equipped fitness room, as is true at most Radisson Hotels, but there aren’t any other particularly special amenities. All that said, there aren’t a lot of hotel choices near Chelmsford, so perhaps this property survives on its location. rather than its service and offerings. If I can find another hotel next time, I will.
