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Recent guest reviews

Property is undergoing a remodel but the staff was friendly and accommodating

The hotel was ran down and disgusting. The front desk attendant was rude and charged me fir my ESA. I will never stay here again.

This property has many restaurant around closeby. Thank you.

Given a room that smelled of cigarette smoke. The floor not very clean. Renovations not well done.

The property seems to be recently renovated. It looks clean and staff are nice. The problem is our door could not be properly locked. We did not bother to ask for a room change since we only lived there for a night.

Old building; breakfast was just cheep muffins. Room was clean

Comfortable beds. Good a.c.great location close to Thruway park,

Ringgold Rd Chattanooga TN

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located in East Ridge within 2 miles (3 km) of Parkridge East Hospital, Quality Inn & Suites is within a few miles (5 km) of Brainerd Golf Course. This 119-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free full breakfast is included with your stay and awaits you each morning.


Rooms

TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

Quality Inn & Suites features a gym, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a seasonal outdoor pool, a meeting room, and a computer station.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn & Suites

Everyone (2) Family (4)
4
Family

Property is undergoing a remodel but the staff was friendly and accommodating

By on Mar 28, 2022

Review comment responded on Mar 30, 2022

Hello Vicky, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff and comments about our property. We hope to see you again in the future.

1
Business Business

The hotel was ran down and disgusting. The front desk attendant was rude and charged me fir my ESA. I will never stay here again.

By on Nov 21, 2021

Review comment responded on Nov 23, 2021

I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

5
Everyone

This property has many restaurant around closeby. Thank you.

By on Oct 4, 2021

Review comment responded on Oct 5, 2021

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2
Family

Given a room that smelled of cigarette smoke. The floor not very clean. Renovations not well done.

By on Jun 28, 2021

Review comment responded on Jun 29, 2021

I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

3
Family

The property seems to be recently renovated. It looks clean and staff are nice. The problem is our door could not be properly locked. We did not bother to ask for a room change since we only lived there for a night.

By on Jun 15, 2021

Review comment responded on Jun 16, 2021

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

2
Family

Old building; breakfast was just cheep muffins. Room was clean

By on Apr 4, 2021

Review comment responded on Apr 6, 2021

Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Everyone

Comfortable beds. Good a.c.great location close to Thruway park,

By on Jul 7, 2020

Review comment responded on Jul 7, 2020

On behalf of our entire staff, we thank you for your business and for your comments regarding our location. We hope to someday have another opportunity to host your stay.

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