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Recent guest reviews

The hallways smelled horrible, the room smelled horrible, cigarette burns on the beding, only 2 of the 5 lights worked and cigarette ashes in the bathroom.

Do not be fooled just because it says Wyndham. The rooms and hotel are very outdated. Poor maintenance on the AC/Heater units in the room. They had dust and one of them did not work. Although we were in the Non-Smoking area, our rooms smelled like cigarettes. Luckily, it was only a one-night stay.

Got the room last minute about 11 at night. The room hasn't had any updates it looks like in forever. Walls needed painting, there were about 5 things plugged in one plug, there was a crack in door that let a ton of the hall light to come in, broken smoke detector hanging on wall, some lights out in bathroom, mattress was lumpy, some of the sheets, though clean, had cigarette burns, writting on the inside of closet door, and a faint dog pee smell that we had to air out. The garbage truck came about 1 in the morning to empty dumpster and woke us all up. There were broken tiles everywhere through out hotel and hotel carpet looked old. Breakfast was ok other than the breakfast room was so small and everyone was in everybody's way stepping on each other to get around.

Not a terrible stay for a one night visit. Beds are on the hard side, and the breakfast is not really a breakfast. The Cleanliness in the hallways could use some love.

Nothing i had a drug addict beating on my soor have the night who was passed out in the stiarwell with needles all around him . A seunk woman acreaming woke .y family at 5 am . Tv didn't work. Blood on my comforter and pillows. Hair in the bathroom and the carpet was dirty. Also some seew on the wall and the window in our unit didnt lock

This should not be call a hotel!! This place needs to close down!! Dirt all over the hallway! And from the minute you enter it’s smell very bad!! Bathroom smells like they have never been clean. Horrible! Horrible!!!!

The hotel was newly renovated but there were other updates needed. When you walk in there was fans and a room air conditioner in the lobby. There was a musty smell. We had booked two rooms and they were on different floors! Then when we tried to get into one of the rooms the door was locked because it was someone else’s room. The new room we were given didn’t have a shower curtain, both bathroom floors were sticky! We didn’t have a wrapped bar of soap in the bathroom. There were only two bath towels for a room reserved for 4. The night stands next to the beds also had sticky soda van rings. The bedding was clean and fresh smelling. Overall not satisfied.

They had a signed up for a handicap room that's not what I requested. Plus the air condition didn't work. But the staff found me another room with a working air conditioner.

It was okay. The staff was nice and accommodating. The hotel was clean but it did show some wear.

Property is showing its age. Bathroom tile had 5 broken tiles and carpet is worn out. Breakfast choices were weak. Staff friendly but disorganized.

Poor service and cleanliness. No iron, no alarm clock or any clock at all. Others returned to the front desk as they were given keys to rooms of other guests or that had bot been cleaned yet. Will not return and would caution others as well

The hotel room was dirty,pee and hair on the toliet. Yhe hallways look like they heve not been vacumed in weeks. Totally dirty.

Great Location, The staff was really friendly. Maybe they can Update The matresses but other thank that everything was exelent

This hotel was filthy. The staff was super nice but absolutely didn’t clean anything. Bed sheets were never changed just remade. The floors were disgusting, they never used a vacuum. We were there from Wednesday- Saturday and never once had clean sheets or the floor vacuumed. The staff stood around eating Breakfast as the guest were too. There were water damage spots all over the ceiling to the point there was a small hole in one part, the window was broken in the room and only glued back together, and there were hairs all in the shower apon check in.

Found a cockroach on bathroom(have picture), not comfortable staying that night but didn't had other choices, worried if we carry the bugs home in our suitcases. All didn't bath in the morning, just left at our first opportunity.

Mccutcheon Rd Chattanooga TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • 24-hour business center

Microtel Inn by Wyndham Chattanooga/Near Hamilton Place places you 1.5 mi (2.4 km) from Hamilton Place Mall. This 100-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

Microtel Inn by Wyndham Chattanooga/Near Hamilton Place's 100 rooms provide free local calls and desks. Flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.


Property features

Guests of Microtel Inn by Wyndham Chattanooga/Near Hamilton Place enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.

Room options

Standard Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for Microtel Inn by Wyndham Chattanooga/Near Hamilton Place

Everyone (39) Couples (2) Family (8)
1
Everyone

The hallways smelled horrible, the room smelled horrible, cigarette burns on the beding, only 2 of the 5 lights worked and cigarette ashes in the bathroom.

By on Mar 31, 2021

2
Everyone

By on Nov 28, 2020

Review comment responded on Dec 6, 2020

Thank you for choosing Microtel Inn and for taking the time to provide feedback about your experience at Microtel Inn. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly

2
Family with small children

Do not be fooled just because it says Wyndham. The rooms and hotel are very outdated. Poor maintenance on the AC/Heater units in the room. They had dust and one of them did not work. Although we were in the Non-Smoking area, our rooms smelled like cigarettes. Luckily, it was only a one-night stay.

By on Feb 22, 2020

Review comment responded on Feb 25, 2020

Thank you for choosing Microtel Inn and for taking the time to provide feedback about your experience at Microtel Inn. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly

1
Family

Got the room last minute about 11 at night. The room hasn't had any updates it looks like in forever. Walls needed painting, there were about 5 things plugged in one plug, there was a crack in door that let a ton of the hall light to come in, broken smoke detector hanging on wall, some lights out in bathroom, mattress was lumpy, some of the sheets, though clean, had cigarette burns, writting on the inside of closet door, and a faint dog pee smell that we had to air out. The garbage truck came about 1 in the morning to empty dumpster and woke us all up. There were broken tiles everywhere through out hotel and hotel carpet looked old. Breakfast was ok other than the breakfast room was so small and everyone was in everybody's way stepping on each other to get around.

By on Dec 30, 2019

Review comment responded on Dec 30, 2019

Thank you for choosing Microtel Inn and for taking the time to provide feedback about your experience at Microtel Inn. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.

3
Family Partner Couples

Not a terrible stay for a one night visit. Beds are on the hard side, and the breakfast is not really a breakfast. The Cleanliness in the hallways could use some love.

By on Nov 11, 2019

Review comment responded on Nov 22, 2019

Thank you for taking the time to share your feedback regarding your recent stay with us at the Microtel Inn. We appreciate all forms of guest feedback, and it is through constructive comments that we can continually improve our services and facilities for our guests. I was of course concerned to learn of the areas which left you to feel disappointed. I have noted your comments and regret that your experience was less than enjoyable. I would like to apologize if in any way we feel short in this respect. I do hope you will allow us the occasion to restore your confidence in our hotel.

1
Family Family with small children Partner Couples Family

Nothing i had a drug addict beating on my soor have the night who was passed out in the stiarwell with needles all around him . A seunk woman acreaming woke .y family at 5 am . Tv didn't work. Blood on my comforter and pillows. Hair in the bathroom and the carpet was dirty. Also some seew on the wall and the window in our unit didnt lock

By on Nov 11, 2019

Review comment responded on Nov 22, 2019

On behalf of my team, I sincerely apologize that you had an unpleasant stay with us. Your experience is definitely not our way of providing excellent guest service and cleanliness of your room accommodations. At your convenience, I would like to discuss your experience and address each concern individually. Thank you once again for your time, business and for allowing us the opportunity to address your concerns.

1
Family Business Business

This should not be call a hotel!! This place needs to close down!! Dirt all over the hallway! And from the minute you enter it’s smell very bad!! Bathroom smells like they have never been clean. Horrible! Horrible!!!!

By on Aug 13, 2019

Review comment responded on Oct 8, 2019

On behalf of my team, I sincerely apologize that you had an unpleasant stay with us. At your convenience, I would like to discuss your experience and address each concern individually. Thank you once again for your time, business and for allowing us the opportunity to address your concerns.

3
Family

The hotel was newly renovated but there were other updates needed. When you walk in there was fans and a room air conditioner in the lobby. There was a musty smell. We had booked two rooms and they were on different floors! Then when we tried to get into one of the rooms the door was locked because it was someone else’s room. The new room we were given didn’t have a shower curtain, both bathroom floors were sticky! We didn’t have a wrapped bar of soap in the bathroom. There were only two bath towels for a room reserved for 4. The night stands next to the beds also had sticky soda van rings. The bedding was clean and fresh smelling. Overall not satisfied.

By on Aug 3, 2019

1
Everyone

By on Aug 2, 2019

1
Everyone

They had a signed up for a handicap room that's not what I requested. Plus the air condition didn't work. But the staff found me another room with a working air conditioner.

By on May 24, 2019

Microtel Inn by Wyndham Chattanooga/Near Hamilton Place

7014 Mccutcheon Rd, Chattanooga, TN 37421
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