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Microtel Inn by Wyndham Chattanooga/Near Hamilton Place

2.0 out of 5.0

Recent guest reviews

Hotels loc. On orbitz map was incorrect. The hotel interior was not as discribed. Exterior and lobby look great, rooms and hall were musty and worn in appeareance. My AC unit had no frame. It was loud and cld not be adjusted u either freeze or be hot. Once AC was off room smelled aweful and musty. The rooms r tiny compared to the pics advertised.. Hence to title Microtel..but come on even Motel 6 does better in accomadations. I asked for refund at check in was told no that I was beyond refund period..I spent night checked out next morning and was told I must be charged for 2 days though I only stayed 10hrs from 11pm-11am.. Called Orbitz night of checkin and shared my concerns.. Orbitz said the hotel manager has to approve the refund and they are trying to reach manager ...3 days since Am still waiting. Of course most will say why didnt u change rooms or hotel.. It was 11pm wife n I were dead tired driving 10 hrs luggage already in room etc. Needed rest for AM conference..And the entire floor smelled musty room next to mine was same. This is way below Orbitz standard of service. Prior to this I have enjoyed all my orbitz bookings. Orbitz I need a full refund or voucher credit.

It is a cheap hotel so do not expect a lot. The area is nice with a lot of stores and restaurants. I only recommend this hotel for a one night stand.

Dirty in the room and In the hallway. Had bugs on the light bulbs. Very dirty.

Never have I been to an establishment where the carpets in both the lobby and hallways are outdated, smell horrible, are pulled up, and look as if someone drug a dead body, zigzag in a garbage bag through the 3rd floor. The room had no iron and ironing board, no hangers, dark mirrors, and a general feeling of creepy. Very uncomfortable. I do not write bad reviews, ever. I am honestly concerned that Wyndham is placing their name on such a dump. People say you get what you pay for, but my parents stayed around the corner at Super 8 for same price and their room was lovely with a pool. Please do not stay here if you want a comfortable night's rest. Stay here if you want a nightmare establishment. Staff was nice, though.

Their way or the highway. Will not book hotel rooms any more via Orbitz also.

Absolutely filthy! First I was told that I reserved a smoking room... impossible with 2 of the 4 of us having allergies and none of us smoke. The halls are littered with filth.. trash sitting in front of the room. Cigarette burns in the rug and covers. Shower racks yanked from the walls. The most disgusting hotel I've ever stayed in. Called corporate and have filed a formal complaint. I definitely want my money back and I will get it!

Door swipe card not working,no maintance on staff to fix or manager on duty.attendant was going to let me in and out with a master maintance key every time I left and reentered room.stains although hallway carpets.would not recommend to stay here.I also was refused a refund.my room was the only room they had left.

It's obviously been sometime since someone from corporate has visited this hotel. Filth sums it up.

It smelled like marijuana in the elevator. Every inch of carpet had stains on it. The toilet never fully flushed. There was a random section of wood showing on the wall in the bathroom. The shelf above the sink in the bathroom was coming off the wall. The seams of the shower were moldy. There was a hole in the bed ruffle and a stain on the mattress. It generally smelled bad, the wallpaper was peeling and finally there was a wasp in the room. We had pre-paid with a deal on Orbitz, but left after one night. The manager has thus far refused to refund our two nights that we paid for, but didn't stay there due to the horrible condition of the room. If you have rooms this awful you need to have better customer service.

Needs hallways carpet replaced, turned me off as soon as I got of elevator, should have left

Only stayed briefly overnight and found it clean and affordable. Aubre at front desk was excellent.

The room was not clean. Footprints in the shower - before we got in it! Mold on the walls and ceiling in the bathroom. We will not return.

Upon arriving at the hotel I had to wait 15 minutes at the front desk for an employee to show up. I should have left right then. While waiting, the smell of pot was drifting down the hall from rooms on the 1st floor. By the time the person showed up to check me in several were waiting. During my check-in a woman comes to the counter and says she was just robbed. He told her to wait he was checking people in! The carpets are filthy! Rooms are small and room was over 90° when we finally got in and it stinks Suspicious activity in parking lot! Drinking and drug use. In the morning, 1 block away, 9 police cars and medics on site for a shooting.

Nice, clean room with comfy beds. Didn't want to leave!

Needs updating. Carpets were nasty. Sink was about to fall off the wall. Will not stay here again.

Check in went smoothly, but once we started down the hallway and saw the dirty carpets, we knew it was gonna go downhill from there. My family had (the last) nonsmoking rooms. My room had stained countertops and mildew on the shower walls, along with the horrible smell of mildew if I turned the ac down. I found crumbs and a leftover rubber band in one of the storage areas. The walls were also stained. The free wifi did not work in my room (but did in another). One of the other rooms had blood spots on the pillow case, and the toilet was clogged (which they fixed immediately). The free breakfast did not have anything worth leaving the room for. I take a few trips yearly, and have found this hotel to be the very worst of them all. I would suggest you put a few more dollars in & get something better. *photos are from my room*

The first room we were given neither the air conditioner or the refrigerator worked and there was a big stain on the rug in front of the bed. We complained and were moved to another room on the 2nd floor. The hallway's rug was stained in a number of places, our room really needed some TLC. The wall paper was peeling, carpet was stained, plaster by window needed fixing. The room was small but clean.

This was a great stay. Room was small but was not claustrophobic. Clean, quiet, comfortable. Wife and I were on a long road trip and this fit the bill perfectly for an overnight stay. Better than all other, higher priced stops. First Microtel stay and will definitely choose them again.

Very good room for the price. Only a short one night stay and well worth the money. Not luxurious but good value for the money. Would definitely stay again.

It was crazy. Rooms are very small. The breakfast was so so but ok. The area is nice..

7014 Mccutcheon Rd Chattanooga TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Located in Hamilton Place, Microtel Inn by Wyndham Chattanooga/Near Hamilton Place is 1.5 mi (2.4 km) from Hamilton Place Mall and within a 10-minute drive of Concord Golf Club. This hotel has 100 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. In central Chattanooga, the hotel is also close to Volkswagen Chattanooga Assembly Plant and Tennessee Valley Railroad Museum.


Dining

Free continental breakfast is offered each morning.


Rooms

All 100 air-conditioned rooms provide free local calls and desks. Guests can expect free WiFi and flat-screen TVs with cable channels and video-game consoles. Bathrooms have hair dryers and free toiletries.


Property features

Microtel Inn by Wyndham Chattanooga/Near Hamilton Place features free WiFi in public areas, a 24-hour business center, and coffee in a common area. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. This hotel also has express check-out.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 4

Guest reviews for Microtel Inn by Wyndham Chattanooga/Near Hamilton Place

Everyone (17) Couples (43) Business (11) Family (33) Friends (8) Other (15)
2

dissappointing.. room not as advertised.

Everyone
Lights bulb out No bulb in light No grill on AC AC controls did not work to regulate temp.

Hotels loc. On orbitz map was incorrect. The hotel interior was not as discribed. Exterior and lobby look great, rooms and hall were musty and worn in appeareance. My AC unit had no frame. It was loud and cld not be adjusted u either freeze or be hot. Once AC was off room smelled aweful and musty. The rooms r tiny compared to the pics advertised.. Hence to title Microtel..but come on even Motel 6 does better in accomadations. I asked for refund at check in was told no that I was beyond refund period..I spent night checked out next morning and was told I must be charged for 2 days though I only stayed 10hrs from 11pm-11am.. Called Orbitz night of checkin and shared my concerns.. Orbitz said the hotel manager has to approve the refund and they are trying to reach manager ...3 days since Am still waiting. Of course most will say why didnt u change rooms or hotel.. It was 11pm wife n I were dead tired driving 10 hrs luggage already in room etc. Needed rest for AM conference..And the entire floor smelled musty room next to mine was same. This is way below Orbitz standard of service. Prior to this I have enjoyed all my orbitz bookings. Orbitz I need a full refund or voucher credit.

By , from Chattanooga Tenn. on Jul 17, 2017

3

not that bad

Everyone

It is a cheap hotel so do not expect a lot. The area is nice with a lot of stores and restaurants. I only recommend this hotel for a one night stand.

By on Jul 3, 2017

1

dirty in the room and in the hallway.

Everyone

Dirty in the room and In the hallway. Had bugs on the light bulbs. Very dirty.

By , from Smith on Jun 2, 2017

1

horrible. do not stay here

Everyone

Never have I been to an establishment where the carpets in both the lobby and hallways are outdated, smell horrible, are pulled up, and look as if someone drug a dead body, zigzag in a garbage bag through the 3rd floor. The room had no iron and ironing board, no hangers, dark mirrors, and a general feeling of creepy. Very uncomfortable. I do not write bad reviews, ever. I am honestly concerned that Wyndham is placing their name on such a dump. People say you get what you pay for, but my parents stayed around the corner at Super 8 for same price and their room was lovely with a pool. Please do not stay here if you want a comfortable night's rest. Stay here if you want a nightmare establishment. Staff was nice, though.

By on May 9, 2017

2
Everyone

Their way or the highway. Will not book hotel rooms any more via Orbitz also.

By on Dec 13, 2016

1

crack houses are cleaner than this place

Everyone

Absolutely filthy! First I was told that I reserved a smoking room... impossible with 2 of the 4 of us having allergies and none of us smoke. The halls are littered with filth.. trash sitting in front of the room. Cigarette burns in the rug and covers. Shower racks yanked from the walls. The most disgusting hotel I've ever stayed in. Called corporate and have filed a formal complaint. I definitely want my money back and I will get it!

By , from Florida on Nov 28, 2016

1

stains although carpet in hallways,door swipe card

Everyone

Door swipe card not working,no maintance on staff to fix or manager on duty.attendant was going to let me in and out with a master maintance key every time I left and reentered room.stains although hallway carpets.would not recommend to stay here.I also was refused a refund.my room was the only room they had left.

By , from c on Nov 9, 2016

2

nasty!

Everyone

It's obviously been sometime since someone from corporate has visited this hotel. Filth sums it up.

By on Nov 1, 2016

1

don't go here.

Everyone
stained carpet toilet that wouldn't flush peeling wallpaper moldy seams in shower

It smelled like marijuana in the elevator. Every inch of carpet had stains on it. The toilet never fully flushed. There was a random section of wood showing on the wall in the bathroom. The shelf above the sink in the bathroom was coming off the wall. The seams of the shower were moldy. There was a hole in the bed ruffle and a stain on the mattress. It generally smelled bad, the wallpaper was peeling and finally there was a wasp in the room. We had pre-paid with a deal on Orbitz, but left after one night. The manager has thus far refused to refund our two nights that we paid for, but didn't stay there due to the horrible condition of the room. If you have rooms this awful you need to have better customer service.

By on Sep 8, 2016

1

nice location

Everyone

Needs hallways carpet replaced, turned me off as soon as I got of elevator, should have left

By on Sep 7, 2016