Holiday Inn Express Hotel & Suites Chattanooga-Hixson, an IHG Hotel

This is a nice hotel Not far off the highway and close to mountain activities like Ruby Falls. The breakfast was excellent with many choices and all of the staff we encountered were friendly.

Clean and comfortable.good breakfast. Pool is nice. Not really close to major highway we were on but needed something while traveling late in evening

They were remodeling the hotel when we stayed but our room was updated and very clean and nice.

We arrived and were given a hotel room. When my family and I went up to the room, we found someone's clothes and shoes scattered around the room. So, we went back down to the front desk and described what we saw. The clerk was surprised and assigned us another room. We went up again, and, AGAIN, we found clothes, etc. strewn across the room. Back down at the front desk, we described what we found (AGAIN), and got a third room assigned. The clerk went upstairs with me to check the room which was (finally) a vacant room. We then spent the rest of the weekend wondering if the hotel had squatters or a buggy room assignment system which would allow some stranger into our room. When I asked the daytime clerk about the situation, it was news to her. She checked the system and found supporting evidence for my tale. She apologized for our inconvenience and offered to try to make it up to us. However, what was promised did not happen. I will be avoiding this hotel in the future. I will be avoiding the Holiday Inn chain for a while. They screwed up when we got there and trying to make it up to us.

We always stay at the Holiday Express in Hixson, TN when visiting relatives in the area. The staff is always very friendly and helpful and the amenities consistently meet our expectations. The continental breakfasts are superior to any others we enjoy in other locations.

Very nice hotel. Nice room, friendly staff, nice breakfast included. Pretty close to everything we wanted to see. accommodating to children. We stayed close to the indoor pool. We would stay here again.

First the listing said there was an indoor and outdoor pool, there was no outdoor pool at all. The so called heated indoor pool was freezing cold !!!! The continental breakfast was mostly cereal. There was also a coch roach in my room and when I woke up the first morning there I had bugs bites all over me !!!! The front desk people were excellant Jake was the absolute best and when I checked out I told the lady at the front desk about the coch roach and bug bites all she did was shake her head and say gross !!!! I told her I should get some money back for those issues she just laughed. I will not stay there again I wish I would have just spent the extra money and stayed somewhere else !!!! The location of the hotel was convienant to all the attractions we wanted. Location and staff was great, accomidations and cleaniness was awful !!!

This hotel was ok. Nothing special. The ac unit started smoking in the middle os the night for about 5 mins and scared us. Then the hotel charged me for smoking in the room ( 200.00 ) but we HAD NOT smoked in the room! It had to have been the ac unit. I complained about the unit to the staff but they were not concered!

We were going to spend the day in Chattanooga, TN, to visit Rock City. Minus the parking lot being completely ful, the hotel was really nice and had a great compl. breakfast!

The hotel was clean, close to downtown Chattanooga and newly renovated! Would recommend.

As always, Holiday End's never disappoint. Look forward to our next visit.

From the moment I was at the hotel I felt at home. The staff was excellent. I travel quite a bit and this was by far the friendliest staff I have met.. The rooms were great and the amenities were up there two.. If there is one complaint is the breakfast.. Seeing as though it is free I can really complain but it would be nice if HIE improved the quality of the food. Besides that it was a great trip.

The only thing even slightly offputting was an extra $200 hold on our bank account even though we had prepaid for the room. It was a small inconvenience because it took that amount of money from our vacation money & its been 3 days since checkout and its not been returned yet. As far as the room & entire facility is concerned...It was great! The rooms were clean and stylish and the pool & spa were as well. We enjoyed our stay immensely.

Visited the Aquarium, Railroad Museum/ train ride , Hunter Museum. Can't wait to return and do more things. Rucy Falls, Lookout MTN, Rock City..

please change the swtich in washbasin and washbasin, since it can only change temperature but not control the water flow rate.

We arrived to an immaculate, home away from home environment! 2 minutes to check-in with the friendly staff (not much interaction required but check-in/out) the room has an apartment feel with the layout, which mad the environment more relaxing! I was in the King + Sofabed Suite, and the pics do it no justice! The pool was a little cool, but that's the only down in my 2 night stay! Once I was in, no problem, even my 16 month old was loving it!! I definitely recommend the hotel for all. A quiet stay with a 15 minute drive to downtown and all the attractions!

Hotel is totaly smoke free, this makes a big difference in the overall experence. Hotel is "off the beaten path" enough to be quiet and safe. I was amazed at how big a difference being off the main interstate made. Plus the price for our suite was cheaper than the marriot off I-75 and had tons more room plus amenties like a fridge and microwave. Only two real complaints I have are minor. The plumbing, the sound of rushing water as the neighboring rooms used thier bathrooms was slightly annoying early in the morning. And towels, the room was booked for two people but we had trouble a few times getting enough towels for both of us to bath. And one night I had to call twice in order to get the problem resolved. But was a good experinece overall would stay there again.