I stayed in 108. The noise either above I though or from elsewhere kept me up til midnight each night. You were very accommodating and called the room. I am not sure what the solution is. I just could not get a good night sleep. Other then that. The staff were very friendly! You guys rock!
Property was very nice. Room was excellent. We stayed 2 nights. We went sightseeing and came back to the room but no clean towels or bed made up. Asked at desk and we’re told that you have to request maid service. We should have been told this at check in but weren’t. Got clean towels from front desk.
It just felt cozy.
Great pool areas for kids to play. Hotel in great condition.
Close to all the activities that we wanted! Rock City & Ruby Falls. Clean, comfortable and a late checkout was perfect!!
Nothing special a place to stay for a quick night while traveling.
We visited Chattanooga for the first time. Normally, as a travel professional I’m super picky and can never decide if everything ticks all the boxes, but as this was during covid I just went for it. Could t have been happier. Room was a great size and all hotel super clean, pool was awesome! Great area to be close enough to Rock City and the mountain but a short drive o to the city. There was noise from the highway and the breakfast offerings were sparse but overall I’d definitely recommend this hotel.
Beds were very uncomfortable.. so if you are doing a long days travel and have a bad back don't plan on a good sleep
Front desk guy was very pleasant. Clean, breakfast options due to covid-19 were appropriate
I like the hot breakfast and the indoor pool for kids
Excelente ubicación , desayuno con productos de primera calidad al igual que la habitación.
The staff was very friendly. The breakfast was ok.
My grandsons loved the indoor and outdoor pools, especially the outdoor water slide! The hotel staff was also amazing. The hotel is very close to Ruby Falls.
The front desk staff would not answer the phone when we needed extra pillows. They literally closed the breakfast while we were eating, and would not provide extra towels. Very overpriced for service we were provided. We will not be back and we travel to Chattanooga several times a year
Inside pool was nice. Room was a bit overpriced..................
Located in Lookout Valley Neighborhood Association, Hampton Inn Chattanooga West/Lookout Mountain is within a few miles (5 km) of sights such as Ruby Falls and Tennessee River. This 94-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.
Start your day off right with a free full breakfast, served each morning from 6:00 AM to 10:00 AM.
Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Guests of Hampton Inn Chattanooga West/Lookout Mountain have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
I stayed in 108. The noise either above I though or from elsewhere kept me up til midnight each night. You were very accommodating and called the room. I am not sure what the solution is. I just could not get a good night sleep. Other then that. The staff were very friendly! You guys rock!
Property was very nice. Room was excellent. We stayed 2 nights. We went sightseeing and came back to the room but no clean towels or bed made up. Asked at desk and we’re told that you have to request maid service. We should have been told this at check in but weren’t. Got clean towels from front desk.
It just felt cozy.
Great pool areas for kids to play. Hotel in great condition.
Close to all the activities that we wanted! Rock City & Ruby Falls. Clean, comfortable and a late checkout was perfect!!
Nothing special a place to stay for a quick night while traveling.
I am sorry you did not have the exceptional experience with us. Your review helps to inform us in the areas that require extra attention. Thank you for taking the time.
We visited Chattanooga for the first time. Normally, as a travel professional I’m super picky and can never decide if everything ticks all the boxes, but as this was during covid I just went for it. Could t have been happier. Room was a great size and all hotel super clean, pool was awesome! Great area to be close enough to Rock City and the mountain but a short drive o to the city. There was noise from the highway and the breakfast offerings were sparse but overall I’d definitely recommend this hotel.
Beds were very uncomfortable.. so if you are doing a long days travel and have a bad back don't plan on a good sleep
So sorry for the noise disturbance. Noise created by other guests is one of the hardest issues to resolve, but at the same time we understand how important a good night sleep is, especially when traveling. Please accept our apologies. We hope you will try us again.