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Chattanooga Choo Choo

3.0 out of 5.0

Recent guest reviews

We booked a room on the train. When we checked in we were told it wasn't available. At checkout, they thought we were on train and wondered why. But no apology. Restaurants were terrific though

It was a fun 1 night trip. All you need is right on site. Love the history

Spent half the day just wondering around the hotel ...lots to see and do

Easy access to all attractions especially downtown with quik shuttle system

Was not very nice. Rooms old. Wouldn't go back. Front desk staff nice. Time to renovate.

The main building and the part of the lobby that wasn't under construction (surprise!) were beautiful. The bar and bathrooms in the lobby are clean and nice. Out back they have an adorable giant games set-up wth chess and checkers next to the train cars. Further back than that is the dreaded building 3. This throwback from decades ago needs to be torn down and rebuilt. The odd Asian theme has no relation to trains or the lobby at all. The rooms were as clean as the housekeeping staff could keep them. The carpet on our balcony (why?) was stained and the patio furniture was ragged. The door to the balcony made loud screeching noises every time we moved it, which was no small feat. The room curtains were stained with who knows what, as was the shower curtain. While showering, please be aware the water goes from warm to boiling to cold all on its own. When I complained to the front desk about the above list of issues, they kindly refunded the $10 parking fee which was ridiculous considering how much I paid for 3 king suites. If we were in town for more than 16 hours, I would've changed to another hotel. Even the neon lights were missing from the iconic sign. It's a shame this historic place isn't maintaining the integrity it once had.

The main lobby is nice, though we were not notified of construction in half of it. It's historic looking and clean. Beautiful bar and bathrooms in the lobby too. The train set up outside and the games looked family friendly. We stayed in building 3 in the far back lot, furthest from the train station lobby main building. This building did not feel anything like Chattanooga or a train theme. The bottom floor looked like renovations had begun, but the 4th floor was gross. While the bed and bathroom were clean enough (housekeeping doing their job well) the curtains and carpet were stained. The markers on the room doors were Aisan themed (?) and the sliding glass doors were very hard to slide and made a loud screech every time you moved them. The building needs to be totally gutted. Also, for the money we spent to stay there, it's ridiculous that they had an additional parking fee. The lot was huge and the hotel was certainly not full during off season (April). When I complained to the front desk they offered to refund the $10 parking fee. I honestly expected more since I had booked 3 king suites. Idle we were in town for more than 15 hours I would've changed hotels.

Terrible place, run down rooms awful and way overpriced

Great place to stay, next time I think we'll stay in one of those train cars

We were seeing The Infamous Stringdusters at Track 29 and knew it would be a late night. We decided to go ahead and stay in Downtown Chattanooga, and booked the Choo Choo since it was close. We told the front desk staff that we would be going to Track 29, so she put us in the building that was closest to the venue (I think she knew it would be really cold by the time the show was over). Boy was I glad that I had a short walk back to the room! Brrrrrr! The room was clean and one of the largest ones I've ever had for the price. It had a great balcony that overlooked the pool with waterfall. Wish it would have been warmer, I may have stayed another day! Great value for the money, great friendly staff! The hotel is older, but I think that adds charm! Highly recommended!

We hade the worst night of our lives, the room was so old, the smell was so bad, the bad and pillow was so old.

This hotel has many historical features, but is rather run down and in a poor location.

We've stayed here twice because our toddler LOVES trains. The property is very cool - old and historic. The rooms definitely show their age, though.

Very old and facilities are lacking. There is a sewer smell that is overwhelming. The rooms are old and I was put in a Handicap Room even thought I didn't request it. (Tall guy in Shower is rough) Rooms are on the outside and have to walk outdoors to get to them. Not convenient.

Over rated by any stretch. The building (#3) was in terrible condition, Elevators were out and only the service elevator was working. They said under renovation, but no sign of any ongoing activity. Hallway and common areas were filthy. A bright side was that the actual room was fairly nice, problem was getting to it. Building was fairly remote, however they still charged $7 for outdoor parking. No reason to park in those lots other than for the hotel. For the $160+parking per night that I paid I would like much better accommodations.

Hotel was nice, I felt safe and the room was clean, not up to date at all. Close to DT, we rented bikes and rode them so it wasn't that far. It's mainly for the older crowd or just a place to crash.

It was okay. We didn't have good pillows and the carpet was badly stained.

The room was old and not very clean...when I turned on the heating/air a ton of dirt came out...not good!

The gentleman that assisted us in checking in ROCKED!! He was very attentive and informative. Made us feel very welcome.

IT WAS JUST OKAY. HOTEL NEEDS MAJOR RENEVOTATIONS. VERY OUTDATED. GOOD LOCATION THOUGH TO DINING.

1400 Market Street Chattanooga TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Located in Downtown Chattanooga, Chattanooga Choo Choo is within a 10-minute stroll of sights such as Hart Gallery and Coker Tire Museum. This 145-room, 3-star hotel welcomes guests with 3 restaurants, an indoor pool, and free in-room WiFi. It's in central Chattanooga and also a short walk from Miller Plaza and Chattanooga Convention Center.


Dining

Enjoy dining at Gardens Restaurant, one of 3 onsite restaurants. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

All of Chattanooga Choo Choo's 145 rooms are recently renovated and have an array of amenities, including coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and 32-inch plasma TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Renovated in 2015, Chattanooga Choo Choo offers an indoor pool, free WiFi in public areas, and conference space. If you drive, self parking is USD 7 per night, or you can take advantage of the free airport shuttle (available on request). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services. Other amenities at this boutique hotel include a business center, an arcade/game room, and express check-out.

Room options

Traincar Room One Queen bed & Trundle

Queen 1 | Twin 1 | Sleeps 4

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Standard Room

Twin 1 | Sleeps 2

Guest reviews for Chattanooga Choo Choo

Everyone (8) Couples (43) Business (5) Family (45) Friends (5) Other (3)
3

didappoinyed

Everyone

We booked a room on the train. When we checked in we were told it wasn't available. At checkout, they thought we were on train and wondered why. But no apology. Restaurants were terrific though

By on May 2, 2017

4
Everyone

It was a fun 1 night trip. All you need is right on site. Love the history

By on Jan 31, 2017

5

lots to see

Everyone

Spent half the day just wondering around the hotel ...lots to see and do

By on Sep 29, 2016

4

great location

Everyone

Easy access to all attractions especially downtown with quik shuttle system

By , from Tarpon Srings Fl. on Jul 1, 2016

2
Everyone

Was not very nice. Rooms old. Wouldn't go back. Front desk staff nice. Time to renovate.

By , from florida on Apr 23, 2016

2

chattanooga poo poo

Everyone

The main building and the part of the lobby that wasn't under construction (surprise!) were beautiful. The bar and bathrooms in the lobby are clean and nice. Out back they have an adorable giant games set-up wth chess and checkers next to the train cars. Further back than that is the dreaded building 3. This throwback from decades ago needs to be torn down and rebuilt. The odd Asian theme has no relation to trains or the lobby at all. The rooms were as clean as the housekeeping staff could keep them. The carpet on our balcony (why?) was stained and the patio furniture was ragged. The door to the balcony made loud screeching noises every time we moved it, which was no small feat. The room curtains were stained with who knows what, as was the shower curtain. While showering, please be aware the water goes from warm to boiling to cold all on its own. When I complained to the front desk about the above list of issues, they kindly refunded the $10 parking fee which was ridiculous considering how much I paid for 3 king suites. If we were in town for more than 16 hours, I would've changed to another hotel. Even the neon lights were missing from the iconic sign. It's a shame this historic place isn't maintaining the integrity it once had.

By , from CT on Apr 19, 2016

3

chattanooga poo poo

Everyone
View of the courtyard from the glass elevator daytime View of the courtyard from glass elevator nighttime Stained curtains Patio floor/carpet

The main lobby is nice, though we were not notified of construction in half of it. It's historic looking and clean. Beautiful bar and bathrooms in the lobby too. The train set up outside and the games looked family friendly. We stayed in building 3 in the far back lot, furthest from the train station lobby main building. This building did not feel anything like Chattanooga or a train theme. The bottom floor looked like renovations had begun, but the 4th floor was gross. While the bed and bathroom were clean enough (housekeeping doing their job well) the curtains and carpet were stained. The markers on the room doors were Aisan themed (?) and the sliding glass doors were very hard to slide and made a loud screech every time you moved them. The building needs to be totally gutted. Also, for the money we spent to stay there, it's ridiculous that they had an additional parking fee. The lot was huge and the hotel was certainly not full during off season (April). When I complained to the front desk they offered to refund the $10 parking fee. I honestly expected more since I had booked 3 king suites. Idle we were in town for more than 15 hours I would've changed hotels.

By , from CT on Apr 18, 2016

1
Everyone

Terrible place, run down rooms awful and way overpriced

By on Apr 3, 2016

4

great trip

Couples

Great place to stay, next time I think we'll stay in one of those train cars

By on Dec 2, 2015

5

track 29 perfection

Couples

We were seeing The Infamous Stringdusters at Track 29 and knew it would be a late night. We decided to go ahead and stay in Downtown Chattanooga, and booked the Choo Choo since it was close. We told the front desk staff that we would be going to Track 29, so she put us in the building that was closest to the venue (I think she knew it would be really cold by the time the show was over). Boy was I glad that I had a short walk back to the room! Brrrrrr! The room was clean and one of the largest ones I've ever had for the price. It had a great balcony that overlooked the pool with waterfall. Wish it would have been warmer, I may have stayed another day! Great value for the money, great friendly staff! The hotel is older, but I think that adds charm! Highly recommended!

By on Nov 16, 2015