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Recent guest reviews

I liked the atmosphere and location, but TV did not work. Under renovation, but potentially can be a very good place.

This hotel has great potential. There is a lot being added and it seems a few things were closed because of Covid. The eateries attached that were open are phenomenal. Food and service at Stir and Frothed Monkey were great. The draft car was closed unfortunately. Our room was nice but we had no cable so no tv. We were told this at check in but then when we had to call the front desk because our fridge didnt work the guy explained that they hadn't had cable in weeks! Would have been nice to know or offered a dvd player and movies, chromecast, fire stick.....something! The fridge didn't work but they brought a new one to the room. The pools were closed, they say due to Covid but we are on a two week vacation and every other place we have been has had open pools so that was frustrating. They have an arcade....open lol, but not pools? The new burger place should be another interesting place to eat. We would like to go back to see everything when everything is open and functional.

The room was very spacious and the pool was awesome but best of all was the staff. So friendly and helpful.

The location is on market street, right off the highway. It is easy to get to and you do not have to drive around in a city setting. The hotel itself is from the 70s, but is well maintained and very clean. There are multiple places to eat and drink on the property, and even more within walking distance. It is a short walk to the electric shuttle, so it is a great location and you can get to all of downtown easily.

The property was as it should be with the age of building. We enjoyed our stay.

Great property in a revitalized community. Great on site distillery, games, workout, escape room, etc...

Trains. If you are a lover of all things to do with trains this is the place for you. The restaurant had a wonderful breakfast. There are many other restaurants in the area. Loved it all...

The only issue I had was the guy that checked me in did not activate our keys properly so they would not work. They fixed the issue and gave me a phone number to call in case they did not work again.

Hotel is a great idea. Grounds and historic element are fantastic. Big downer is condition of train car rooms. Very dirty and in need of care. We ended up moving from one of the train cars to a regular hotel room at the hotel. Understand there are renovations in the works. Once that is done it will probably be an excellent place all around

There’s a lot of charm in these old buildings. Love the fact you can stay in an old train car.

The Choo Choo has been steadily getting out of the hotel business to become strictly an event venue. The staff was wonderful.

The rooms are not connected to the main building. Long cold walk to the restaurant, lobby, etc. The separate building with hotel rooms is VERY dated. Could have stayed at much nicer hotel for less:(

Market Street Chattanooga TN

Hotel highlights

  • Walking distance to Chattanooga Convention Center and Tivoli Theatre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Downtown Chattanooga, Chattanooga Choo Choo is adjacent to Songbirds Guitar Museum and within a 15-minute walk of popular sights like Tivoli Theatre. This 145-room, 3-star hotel welcomes guests with conveniences like 3 restaurants, 2 bars/lounges, and free in-room WiFi.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. You can sip a beverage at the coffee shop/café.


Rooms

All 145 recently renovated rooms provide coffee makers, ironing boards, and desks. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries.


Property features

Chattanooga Choo Choo features free WiFi in public areas, a business center, and microwave in a common area. If you drive, self parking is USD 7 per night, and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Other amenities at this boutique hotel include express check-in, express check-out, and free newspapers.

Room options

Signature Double Room

2 Queen Beds | Sleeps 4

Studio Suite

1 King Bed | Sleeps 4

Single Room

1 King Bed | Sleeps 4

Guest reviews for Chattanooga Choo Choo

Everyone (38) Couples (2) Family (3)
3
Family with small children

I liked the atmosphere and location, but TV did not work. Under renovation, but potentially can be a very good place.

By , from Orlando Fl. on Jul 26, 2020

Review comment responded on Jul 29, 2020

Thank you for your review. We hope to welcome you back once we complete renovations.

3
Everyone

By on Jul 24, 2020

Review comment responded on Jul 29, 2020

Thank you for your review.

4
Family with small children

This hotel has great potential. There is a lot being added and it seems a few things were closed because of Covid. The eateries attached that were open are phenomenal. Food and service at Stir and Frothed Monkey were great. The draft car was closed unfortunately. Our room was nice but we had no cable so no tv. We were told this at check in but then when we had to call the front desk because our fridge didnt work the guy explained that they hadn't had cable in weeks! Would have been nice to know or offered a dvd player and movies, chromecast, fire stick.....something! The fridge didn't work but they brought a new one to the room. The pools were closed, they say due to Covid but we are on a two week vacation and every other place we have been has had open pools so that was frustrating. They have an arcade....open lol, but not pools? The new burger place should be another interesting place to eat. We would like to go back to see everything when everything is open and functional.

By on Jul 17, 2020

Review comment responded on Jul 17, 2020

Thank you for your detailed review. Guest feedback is a helpful way for other guests to set their expectations. We hope to welcome you back once COVID is a thing of the past and we no longer have restrictions on our facilities.

4
Everyone

By on Jul 12, 2020

Review comment responded on Jul 16, 2020

Thank you for your review.

5
Family with small children

The room was very spacious and the pool was awesome but best of all was the staff. So friendly and helpful.

By on Feb 25, 2020

Review comment responded on Feb 27, 2020

We pride ourselves on our staff as much as we pride ourselves on our history. Thank you so much for your feedback! Please come back and see us any time!

2
Everyone

By on Dec 27, 2019

Review comment responded on Dec 28, 2019

Thank you for staying at the Chattanooga Choo Choo. We are sorry that your stay did not meet expectations. If you have specific feedback that would help us improve our service in the future, please feel free to share it with us.

4
Everyone

By on Nov 10, 2019

Review comment responded on Nov 15, 2019

Thank you for staying at the Chattanooga Choo Choo. We appreciate your feedback.

5
Everyone

The location is on market street, right off the highway. It is easy to get to and you do not have to drive around in a city setting. The hotel itself is from the 70s, but is well maintained and very clean. There are multiple places to eat and drink on the property, and even more within walking distance. It is a short walk to the electric shuttle, so it is a great location and you can get to all of downtown easily.

By on Aug 16, 2019

Review comment responded on Aug 16, 2019

Thank you for your feedback. We are glad that you enjoyed your stay at the Chattanooga Choo Choo and got to experience some of the fine, unique attractions on property and around the Southside neighborhood. We hope you can join us again soon.

5
Family

The property was as it should be with the age of building. We enjoyed our stay.

By on Jul 19, 2019

Review comment responded on Jul 22, 2019

Thank you for sharing your feedback. We’re glad you enjoyed your stay with us.

5
Family

Great property in a revitalized community. Great on site distillery, games, workout, escape room, etc...

By on Jul 3, 2019

Review comment responded on Jul 3, 2019

Thank you for sharing your feedback. We're glad you had a wonderful stay with us, and enjoyed what the property has to offer our guests.

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