Charlottetown Inn & Conference Centre

3.5 star property

Choose dates to view prices

Photo gallery for Charlottetown Inn & Conference Centre

Lobby
Renovated 1 Queen Bed Suite - Main Building | Private kitchen | Coffee/tea maker, electric kettle
Indoor pool
Fitness studio
Premium bedding, in-room safe, blackout drapes, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Victoria Row
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

Standard 2 Queen Beds - Conference Centre

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Renovated 1 King Bed Suite - Main building

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Basic 1 Queen Bed Suite - Main building

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Renovated 1 Queen Bed Studio - Conference Centre

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Renovated 2 Queen Beds - Conference Centre

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Basic 1 Queen Bed Studio - Conference Centre

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Renovated 1 Queen Bed - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 2 Double Bed - Main Building

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Renovated 1 King Bed - Main Building

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard 1 Queen Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Charlottetown

Located in Downtown Charlottetown, Charlottetown Inn & Conference Centre is within a 5-minute walk of sights such as St. Paul's Church and Public Archives and Records Office. This 3.5-star hotel has 143 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking. Centrally located in Charlottetown, the hotel is connected to the convention center, and a short walk from Province House National Historic Site of Canada and Historic Charlottetown Waterfront.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.3 miles
  • Victoria Row - 5 min walk - 0.3 miles
  • St. Dunstan's Basilica - 5 min walk - 0.3 miles
  • Confederation Centre of the Arts - 7 min walk - 0.4 miles
  • Charlottetown Port - 8 min walk - 0.5 miles

Getting around

  • Charlottetown, PE (YYG) - 10 min drive

Restaurants

  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Pretzel Pint & Pickle - ‬7 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Leonhard's Cafe & Bakery - ‬5 min walk

About this property

Charlottetown Inn & Conference Centre

Guests of Charlottetown Inn & Conference Centre have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, express check-out, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 16 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 17 kids stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Are free cancellation options available at Charlottetown Inn & Conference Centre?

Charlottetown Inn & Conference Centre provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Charlottetown Inn & Conference Centre?

As of Apr 4, 2026, prices found for a 1-night stay for 2 adults at Charlottetown Inn & Conference Centre on Apr 6, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Charlottetown Inn & Conference Centre?

This hotel is situated in Downtown Charlottetown, just steps from Public Archives and Records Office, and within a 10-minute walk of Historic Charlottetown Waterfront and Victoria Row. You'll also find Confederation Centre of the Arts and Charlottetown Port less than a mile away.

Is parking available on site at Charlottetown Inn & Conference Centre?

Yes, uncovered self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Charlottetown Inn & Conference Centre include a casino at the property?

No, Charlottetown Inn & Conference Centre doesn't have a casino.

Will I find an indoor pool at Charlottetown Inn & Conference Centre?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Charlottetown Inn & Conference Centre?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and a 24-hour front desk.

Are there hot tubs at Charlottetown Inn & Conference Centre?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Charlottetown Inn & Conference Centre have a restaurant with a breakfast menu?

No, Charlottetown Inn & Conference Centre doesn't have a restaurant that serves breakfast.

Will Charlottetown Inn & Conference Centre allow pets to stay free of charge?

No, pets aren't allowed at Charlottetown Inn & Conference Centre though service animals are welcome.

Are there connecting rooms at Charlottetown Inn & Conference Centre?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Charlottetown Inn & Conference Centre?

The closest major airport to Charlottetown Inn & Conference Centre is Charlottetown, PE (YYG), which is 4.3 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Charlottetown Inn & Conference Centre?

No, you won't find guestrooms with balconies at Charlottetown Inn & Conference Centre.

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 223 out of 1485 reviews
Rating 8 - Good. 306 out of 1485 reviews
Rating 6 - Okay. 337 out of 1485 reviews
Rating 4 - Poor. 308 out of 1485 reviews
Rating 2 - Terrible. 311 out of 1485 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

8/10 Good

nancy

Liked: Cleanliness, amenities
The room was clean,staff were friendly. The price was right for a dated hotel.parts are under construction. Bed was very comfortable. TV was not complicated to change channels.
Stayed 1 night in Jan 2026

8/10 Good

Dawson

Stayed 1 night in Jan 2026

2/10 Terrible

Kylie

Stayed 1 night in Oct 2025

4/10 Poor

Kylie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of cigarettes in the rooms. Bathrooms with a toilet and shower then across with the sink and a mirror. Very odd. Mainly just the smell of the room was disgusting. We had to air it out for hours before it could even smell half normal. Very disappointing stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good, clean and with good location besides that a lady prepares some very good waffles for breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Even though the facility is being renovated, everything is orderly and clean. The room I was assigned had been renovated and it was superb. The staff is friendly and professional. I would recommend this location.
Stayed 2 nights in Dec 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely, the overall room was good, but the shower wasn’t the best but nothing that to serious
Stayed 1 night in Dec 2025

10/10 Excellent

Dexie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Dec 2025

2/10 Terrible

Evan

Stayed 1 night in Dec 2025

10/10 Excellent

Ocean

Stayed 1 night in Dec 2025

8/10 Good

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Bradley

Liked: Cleanliness
First stay the room sucked, second stay was across the road in the second building and it was great!
Stayed 1 night in Dec 2025

8/10 Good

Kaley

Stayed 2 nights in Dec 2025

10/10 Excellent

Lynn

Stayed 1 night in Dec 2025

2/10 Terrible

Ana

Stayed 1 night in Dec 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There was no heat or hot water in our room on the second day of our stay. The temperature went down to 12.5 C overnight. There had been a burst pipe. There was also no breakfast offered on the second day. I understand that things can happen but there was no compensation or alternate room offered. We won’t be staying there again.
Stayed 2 nights in Dec 2025

6/10 Okay

Hugh

Room was on opposite side of the road. Told to go around back to park an
Stayed 1 night in Dec 2025

4/10 Poor

Shawn

Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

8/10 Good

Alex

Stayed 2 nights in Nov 2025

6/10 Okay

Tyler

Stayed 1 night in Nov 2025

8/10 Good

Wayne

Liked: Cleanliness, amenities
The staff was very courteous. The paint was peeling off the wall in the bathroom. There was a bit of noise in the hall after 11 pm.
Stayed 1 night in Nov 2025

10/10 Excellent

Roxanne

Traveled with family
Liked: Amenities, property conditions & facilities
Nice and convenient place to stay. Walking distance. Quiet. Quick check in to get settle in our room
Stayed 1 night in Nov 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great staff. Enjoyed our stay there
Stayed 1 night in Nov 2025