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SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

A spacious lobby with a central seating area, a reception desk, and a modern light fixture.
Reception
A hotel room with a desk, two beds, a chair, and a mirror.
A modern kitchen with a curved island, bar stools, and a large TV.
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12325 Johnston Rd, Charlotte, NC, 28277
  • Place, Ballantyne's Backyard
    ‪10 min walk‬
  • Place, The Amp Ballantyne
    ‪19 min walk‬
  • Place, Reclining Bulls Statue
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for 1 Bedroom Suite, 1 King Bed, Sofa Bed

A hotel room with a bed, bedside table, and a desk with a chair.

1 Bedroom Suite, 1 King Bed, Sofa Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a bedside table with a phone, a lamp, and a window with curtains.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible

A hotel room with a large bed, a bedside table with a phone, a lamp, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

A hotel room with a large bed, a bedside table with a phone, a lamp, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

A hotel room with a large bed, a bedside table with a phone, a lamp, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Sofa Bed

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Suite, 2 Queen Beds, Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Sofa bed, Hearing Accessible (Accessible Bathtub)

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Suite, 2 Queen Beds, Sofa bed, Hearing Accessible (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite 2 Queen Beds, Sofa Bed, Hearing Accessible (Roll-in Shower)

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Suite 2 Queen Beds, Sofa Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Charlotte

Located 1.2 mi (2 km) from The Amp Ballantyne, SpringHill Suites by Marriott Charlotte Ballantyne is within a 10-minute drive of other popular attractions like Carolina Place. This 3-star hotel welcomes guests with 164 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Ballantyne's Backyard - 10 min walk - 0.6 miles
  • The Amp Ballantyne - 19 min walk - 1.0 mile
  • Reclining Bulls Statue - 4 min drive - 2.5 miles
  • Carowinds Theme Park - 11 min drive - 11.7 miles
  • Bank of America Stadium - 19 min drive - 19.3 miles

Getting around

  • Sharon Rd West Station - 7 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Circle K - ‬2 min drive
  • ‪Fly Kid Fly - ‬2 min drive
  • ‪Summit Coffee - ‬3 min drive
  • ‪Sushi Hana - ‬2 min drive
  • ‪Cabo Fish Taco - ‬17 min walk

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

Guests staying at SpringHill Suites by Marriott Charlotte Ballantyne enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
37-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Staybridge Suites Charlotte Ballantyne by IHG
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  • Breakfast included
  • Pet friendly
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Roll-in shower (34 inches wide)
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

Frequently asked questions

Are free cancellation options available at SpringHill Suites by Marriott Charlotte Ballantyne?

SpringHill Suites by Marriott Charlotte Ballantyne offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at SpringHill Suites by Marriott Charlotte Ballantyne?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Charlotte Ballantyne on Jul 12, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near SpringHill Suites by Marriott Charlotte Ballantyne?

This hotel is located in Charlotte, close to SouthPark Mall and Carowinds Theme Park. You'll also find The Amp Ballantyne and Quail Hollow Club within a short drive.

Is parking available on site at SpringHill Suites by Marriott Charlotte Ballantyne?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does SpringHill Suites by Marriott Charlotte Ballantyne include a casino on the premises?

No, SpringHill Suites by Marriott Charlotte Ballantyne doesn't have a casino.

Is there an indoor pool at SpringHill Suites by Marriott Charlotte Ballantyne?

Yes, this hotel has an indoor pool.

Is SpringHill Suites by Marriott Charlotte Ballantyne a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a bar/lounge.

Are there hot tubs at SpringHill Suites by Marriott Charlotte Ballantyne?

No, this hotel doesn't have a spa tub.

Does SpringHill Suites by Marriott Charlotte Ballantyne feature a restaurant that includes a breakfast menu?

SpringHill Suites by Marriott Charlotte Ballantyne offers free continental breakfast each morning though there is no restaurant.

Does SpringHill Suites by Marriott Charlotte Ballantyne allow pets to stay for free?

No, pets aren't allowed at SpringHill Suites by Marriott Charlotte Ballantyne though service animals are welcome.

Are there connecting rooms at SpringHill Suites by Marriott Charlotte Ballantyne?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to SpringHill Suites by Marriott Charlotte Ballantyne?

The closest major airport to SpringHill Suites by Marriott Charlotte Ballantyne is Charlotte-Douglas Intl. Airport (CLT), which is 18.8 mi away (23 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is around 23 mi away.

Are there rooms with balconies that I can book at SpringHill Suites by Marriott Charlotte Ballantyne?

No, there aren't any guestrooms at SpringHill Suites by Marriott Charlotte Ballantyne that offer a balcony.

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1006 reviews
Rating 8 - Good. 233 out of 1006 reviews
Rating 6 - Okay. 69 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kuanyshbek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, delicious breakfast, convenient free parking, and polite staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfect for our family of 5.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff and clean. Parking was free
Stayed 1 night in Mar 2026
Verified

8/10 Good

sheila

Liked: Cleanliness, staff & service
Room was clean only issue had white stains on the couches and chairs.. pool was nice not the cleanness and was extremely cold decent breakfast l.. overall will stay again
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
The place is decent still had some unfinished repairs
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ishori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and check in! Loved the suite we stayed in. We did have to wait a little while (less than 1 hour) at check in as they had been sold out before. Shared the hotel with multiple middle school through college sports teams but no issues with that at all. Easy and delicious breakfast options too
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aujai

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a king suite, rm 520, it wa spacious, thoughtful layout and the room was clean. Staff was friendly and provided wonderful service. Check in and check out was a breeze. Would definitely recommend.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean/great service/convenient location/overall great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Venessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, especially Ramona, extremely friendly and helpful. My room was clean. I had some difficulty getting it cleaned because they were sold out two nights. The front desk worked with me. I will stay there again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elizeo

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfy, all hotel areas are well kept.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
The room and entire hotel were clean and well-kept. My child had a great time at the indoor pool. Good breakfast with plenty of gluten free options. I will definitely look to stay at this place the next time we are in the area.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Wilda

Disliked: Amenities
The pool needs improvement and cleanliness
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Russel

Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience. The room was spotless, and the staff were very nice and attentive.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, friendly staff.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Rachel

Liked: Staff & service, amenities, property conditions & facilities
Room had a bad odor and one of the mattress toppers was dirty and had crumbs
Stayed 1 night in Apr 2026
Verified

8/10 Good

Louis

Liked: Cleanliness, amenities
the room was ok
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Tom

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was fine, except thst i got eaten alive by bed bugs or some other insect. I had bites all over my legs and arns from ny 4 night stay.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very nice. It was clean and comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

LINA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff is great to take care of you
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Rented the room for my son and his wife for the holiday. Room and hotel were clean. Customer Service was amazing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities
Staff is wonderful. Room was very clean.
Stayed 2 nights in Nov 2025