Residence Inn by Marriott Charlotte University Research Park3.0 out of 5.0
Recent guest reviews
Note this location is set motel-style with lobby and complimentary breakfast in separate building than sleeping rooms, which may be a inconvenient inclement weather. Our basic needs of a clean and safe hotel were met. Unfortunately, the hotel fell short due to an extraordinarily Ioud HVAC, poor upkeep of breakfast buffet and 6:35 am trash pickup from dumpster outside our building. It appeared renovated except for some fixtures that like the vanity faucet that looked old/worn. Construction in parking lot did not negatively impact our stay. I'd stay there again if absolutely necessary. But there are definitely better options in the area.
Stayed here for a weekend event for my daughter. They are expanding Charlotte's light rail system immediately in front of the hotel. Perhaps this accounts for the lower rate? Idk. Regardless, the hotel is old, one of the oldest Residence Inns, or so staff tells me. The entire place is on two floors with entrances to each room from outside. We had a king studio. The room itself was comfortable, decently appointed, and clean. Dogs are allowed so occasionally we heard some barking. If you are a really light sleeper, probably not for you as you can hear traffic, cars starting up outside your windows, and people walking around. For us, it was fine and the rate was fantastic.
The night auditor was very friendly and professional. The room was clean and breakfast was good. They have fresh sausage and eggs and yummy grits. I will definitely stay here again when I visit Charlotte in the future.
My sister and I stayed there from May 5-12. We stayed in a two bedroom suite. It was very spacious and we each had our own bathroom. The stayed was really good, except for road construction near the hotel. We asked to move to another room further back from the construction. We was moved to first floor one. It was quite away from construction, but the upstairs is best because someone above would have a stomping fest upstairs. They have a good breakfast every morning. All the staff was polite and very friendly. From the front desk to the food service. I would recommend this hotel, and would stay again. It is close to everything. We even took the bus to the uptown area. Thank you Residence Inn.I would have given a 5 star if it hadn't been for the construction noise and stumperstar
I've read some of the other reviews. How sad that a guest blames the hotel for the guests actions! I know the GM, Eric. He's a really great manager and his staff loves him!! He's always available, always willing to work with Any one and EVERY one. This facility has access to any where and every where in the city. I ALWAYS have a Great Experience here and ALWAYS book my stays at this facility! Give it a try!! Tell Eric, Long Haired Joseph recommends this facility above all others in the City!!
This hotel was awesome. The staff was great, the room was great. The location was great. My only delimma was the parking spot can be bigger other than that I enjoyed my time at this hotel. I plan on staying here again.
The Residence Inn Charlotte University Research Park earns four stars based upon four categorical traveler assessments: customer-centric staff; modernized hotel-room furnishings; food options, and recognition of Marriott-premium members. Across the categories, this Marriott property almost meets the mark. First, the hotel staff were very professional and respectful; Jessica - always smiling. Very friendly. Set a very positive customer-engagement tone. Second, this Marriott property offers reasonable room rates. The hotel is far enough, and close enough from the main airport. The room accommodations were good. The bathroom towels were fresh and soft. The bed was comfortable. Very quiet rooms. I slept soundly. Request room reservation for the fourth floor, facing east. Free parking. Third, the complimentary breakfast was standard. The coffee was always fresh. Restaurants are within walking distance. Fourth, this property recognizes Gold/Platinum members when they check in. Frequent business travelers earned it. I received a nice bag filled with water and chips. Overall, the excellent staff with positive attitudes gets this property an additional start - without it- a three-star rating would be more appropriate due to the steep road entrance leading into the property. However, I will stay here again.
Before going into the unpleasant events of my families recent visit, I would like to acknowledge that the housekeeping staff are excellent. Our room was always fully stocked and maintained. However, the management seems to be unmotivated and unwilling to address drug use on the property. A neighboring guest had smoked marijuana on a daily basis, more than once a day, filling our room with the putrid smell of pot. The problem was reported on 2 separate occasions, with no change in the guests usage. In addition, the same hotel guest was involved in a 3 hour yelling dispute which could be heard in our room and outside our 2nd floor window. Unpleasant experience for a family with a young child. Never returning and recommend anyone to stay at a more reputable hotel.
This is a good hotel that is always clean and has a friendly staff. There are plenty of stores within a 5 minute walk from here. Walgreens and IHOP across the street, Bojangles and Burger King next to hotel and Cheddars and a few other restaurants no more than 10 minutes walking and a Wal-Mart. There is construction on the street with the light rail that they are building but it appeared to ending soon.
I'm a fan of Residence Inn and this location provided the same solid experience that I'm accustomed to. The rooms were clean, quiet and service was outstanding. During my stay at this Charlotte location there was ice and snow and the hotel did a great job of removing it from the parking lot, side walks and stairs.
- Close to University of North Carolina at Charlotte
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
Located in University Place within a short walk of Shoppes at University Place, Residence Inn by Marriott Charlotte University Research Park is within a mile (2 km) of University of North Carolina at Charlotte. This 3-star hotel has 91 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also near this Charlotte hotel are UNC Charlotte Botanical Gardens and PNC Music Pavilion.
Free hot/cold buffet breakfast is offered each morning. For a nice break, mingle with other guests at the free manager's reception.
All 91 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are also standard.
Guests staying at Residence Inn by Marriott Charlotte University Research Park enjoy an outdoor pool, a fitness center, and an outdoor tennis court. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 22 reviews