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Sonesta Charlotte Lower South End

3.5 star property
Suburban hotel with 2 indoor pools and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Sonesta Charlotte Lower South End

Lobby lounge
Terrace/patio
Superior Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby lounge
2 indoor pools, seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5700 Westpark Drive, Charlotte, NC, 28217
  • Place, Seneca Shopping Center
    ‪15 min walk‬
  • Place, Tyvola Square
    ‪15 min walk‬
  • Place, Renaissance Park
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

8.2 out of 10
Very good
(34 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(78 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(80 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Charlotte

Located in Executive Park within a mile (2 km) of Tyvola Square, Sonesta Charlotte Lower South End is within 2 miles (3 km) of York Road Community Park. This 300-room, 3.5-star hotel welcomes guests with 2 indoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Seneca Shopping Center - 15 min walk - 0.8 miles
  • Tyvola Square - 15 min walk - 0.8 miles
  • Charlotte Post Newspaper - 16 min walk - 0.9 miles
  • Renaissance Park - 3 min drive - 1.5 miles
  • York Road Community Park - 4 min drive - 1.7 miles

Getting around

  • Charlotte Station - 12 min drive
  • Tyvola Station - 15 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Doan's - ‬3 min drive

About this property

Sonesta Charlotte Lower South End

Suburban hotel with 2 indoor pools and a 24-hour fitness center
Guests staying at Sonesta Charlotte Lower South End enjoy access to 2 indoor pools, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 16 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available. Housekeeping is available on request.
2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 16 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food for Thought

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • 2 indoor pools
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 18 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 17 for adults and USD 10 for children
  • Uncovered self parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to September 06.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Frequently asked questions

Are free cancellation options available at Sonesta Charlotte Lower South End?

Sonesta Charlotte Lower South End provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Sonesta Charlotte Lower South End?

As of Jan 25, 2026, prices found for a 1-night stay for 2 adults at Sonesta Charlotte Lower South End on Feb 22, 2026 start from $93.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Sonesta Charlotte Lower South End?

This hotel is situated in Executive Park within a short 18-minute walk of Tyvola Square. You'll also find SouthPark Mall and Billy Graham Library within a short drive.

Will I be able to park at Sonesta Charlotte Lower South End?

Yes, uncovered parking is offered for USD 16 per night with in/out privileges. Electric car charging is also available for guests.

Does Sonesta Charlotte Lower South End feature a casino?

No, Sonesta Charlotte Lower South End doesn't have a casino.

Is there an indoor pool at Sonesta Charlotte Lower South End?

Yes, this hotel has 2 indoor pools along with an outdoor pool. The seasonal pool will be open from May 01 until September 06.

Is Sonesta Charlotte Lower South End a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 indoor pools, a restaurant, and a restaurant bar.

Are there hot tubs at Sonesta Charlotte Lower South End?

No, this hotel doesn't have a spa tub.

Does Sonesta Charlotte Lower South End have a restaurant with a breakfast menu?

Yes, Sonesta Charlotte Lower South End serves continental breakfast for a surcharge each morning at Food for Thought.

Does Sonesta Charlotte Lower South End allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sonesta Charlotte Lower South End for a fee of USD 75 per pet, per stay. The property also provides food and water bowls.

Does Sonesta Charlotte Lower South End have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sonesta Charlotte Lower South End?

The closest major airport to Sonesta Charlotte Lower South End is Charlotte-Douglas Intl. Airport (CLT), which is 8.4 mi away (12 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21.9 mi away (27-minute drive).

Can I book a room with a balcony at Sonesta Charlotte Lower South End?

No, there aren't any guestrooms with balconies at Sonesta Charlotte Lower South End.

Does Sonesta Charlotte Lower South End have a wedding venue on site?

Take advantage of the wedding venue at Sonesta Charlotte Lower South End if you plan to say "I do" during your trip.

Sonesta Charlotte Lower South End Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 837 out of 1549 reviews
Rating 8 - Good. 271 out of 1549 reviews
Rating 6 - Okay. 196 out of 1549 reviews
Rating 4 - Poor. 112 out of 1549 reviews
Rating 2 - Terrible. 133 out of 1549 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nyasia

Stayed 1 night in Nov 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It's ridiculous that you have to pay for parking and they don't have a continental breakfast included. And 7 couldn't log into the wifi I notified the staff and they never fixed it. On the positive side the food in the restaurant was spot on and rooms were very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Amberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the hotel was large, staff was polite. Up to date furnishings and decor. Will stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

zharia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean space
Stayed 3 nights in Oct 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and amazingly clean hotel. Very impressive. Fun people abounded.
Stayed 1 night in Oct 2025

10/10 Excellent

Jada

Stayed 2 nights in Oct 2025

6/10 Okay

Snake

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay at this hotel. The room was solid. Only caveats I encountered was that there are no microwaves in the room. They do have microwaves on your floor and in the lobby. The WI-FI was also down the rest of my stay. The hotel itself has poor cell reception. Had to step outside a few times. Still had a decent stay in the end.
Stayed 7 nights in Oct 2025

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Zarea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Stayed 1 night in Oct 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

Roman

Stayed 1 night in Sep 2025

10/10 Excellent

Selina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was super clean and the beds were comfortable
Stayed 2 nights in Oct 2025

2/10 Terrible

Carla

Disliked: Cleanliness, property conditions & facilities, room comfort

Run like Forest Gump — Sonesta is a dump!

It’s a dated, dark rundown hotel without any contemporary amenities. Direct TV is the only option for viewing — no streaming apps. The hotel staff was kind and gracious, however, housekeeping, neglected to clean my room, There were plumbing issues in the bathroom with the toilet, running very very loud. Worst of all, upon arrival, there is misleading parking signage that indicates that you must pay in order to park, but when I checked in I was told by one of the staffers that it’s not valid. Because I paid with a debit card, I had to make a few attempts via email to get refunded for the $46 charge that I paid. I’ll never stay at this dive again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Herry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2025

2/10 Terrible

Dakoda

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wifi was not free unless u want internet u cant play or watch any movies or games with my shower wouldnt stay closed fridge didnt work ac was squeaky u had to pay to park ur car on the lot and the food had no seasoning ther was no microwave in room and no chairs for the balcony and only one desk chair in the room i checked out a day early cus the stuff was broken and the area is full of homless and needles on the ground
Stayed 5 nights in Oct 2025

8/10 Good

Vishal reddy

Liked: Staff & service, room comfort

Not Bad

It is a decent hotel. But there is room for lot of improvement in terms of cleanliness inside the rooms. Common spaces like reception, lobby, walk areas are clean. Same cleanliness should be maintained inside the rooms.
Stayed 2 nights in Oct 2025

8/10 Good

Frances

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Parking was good, staff friendly, one of the best smelling places I have ever been!!
Stayed 2 nights in Sep 2025

4/10 Poor

Cayla

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are not clean!! Furniture in the room was not up to par, bathroom was not cleaned, the toilet did not flush properly, and there were old extension cords on the side of the bed
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Oct 2025

2/10 Terrible

Sylvia

Stayed 3 nights in Oct 2025

6/10 Okay

Jessica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good! House keeping was just a problem. Requested house keeping twice during my week stay and nobody came.
Stayed 6 nights in Oct 2025

8/10 Good

Lanese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice
Stayed 1 night in Oct 2025

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