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Crowne Plaza Charlotte Executive Park

3.5 out of 5.0
Overview Reviews Amenities & Policies
5700 Westpark Drive, Charlotte, NC
1-844-663-2269
  • Free WiFi in rooms and ...
  • Free parking
  • Onsite dining
  • Free airport shuttle
3.9
out of 5
Average Guest Review
See all 50 reviews
Room cleanliness 4.0
Service & staff 4.5
Room comfort 4.0
Hotel condition 4.5

This hotel is most popular for:

  • Couples
  • Everyone
  • Family

Recent guest reviews

The location was perfect very close to everything. I did not like the fact that there was not a continental breakfast, but other than that the hotel was very nice.

Breakfast doesn’t start until 6:30 and the airport shuttle only runs at the top of the hour. The man checking us in told us as a courtesy he’d mark our account for a free drink and snack since we paid extra for breakfast and couldn’t use it. The lady the next morning said no note was placed, and wanted to charge me $3.75 for a water. Find somewhere that keeps their word. This ain’t it.

I like that my room was up to date and very clean!

The check in person was great... he was very concerned about our comfort

Customer service was great , air wasnt working but within 15 minutes they had somebody there to reset it he was also great. Will stay again

Room wasnt available early as requested. Other the that the experience was great. The staff was nice and friendly and got everything fixed later that day, so I am happy.

The first room I was in had a broken toilet, then the ceiling caved in. This was the first day. Housekeeping would’ve seen and just ignored this. The next room, the TV wasn’t working and the air conditioner was screeching so loud you could hear it through a pillow. I waited an hour for a drink I had ordered at the bar, and when I asked an hour and fifteen minutes after I ordered food, they hadn’t even started my dinner. Staff was very clear they did not care about any of this, no matter how politely any of it was brought up.

We were in town to celebrate my husband's birthday. Hotel staff was pleasant and helpful. Hotel was nice and clean, and we will definitely be going back.

My wife and I have stayed at the Crowne Plaza Executive Park in Charlotte for over a year when we come to Charlotte to see our son and his family. We have stayed at many other hotel chains, but have not found one that is as good in all respects as the Crowne Plaza. Service is great, condition of hotel is good.

The Crowne Plaza hotel in Charlotte NC is a nice hotel for the money. A nice hotel for the location, near South Park.

Check in was quick and the front desk staff were extremely professional. Very nice weekend getaway for couples.

The hotel is a wonderful place.The staff was great and friendly! They always take care of the smallest detail! !! The Hottub looks old and looks like it needs to be cleaned real good and the indoor pool area needs a good cleaning! !! The pool bartender was very friendly and he remembered my name from months earlier !!! Overall Great stay i would recommend the CROWNE!!

GREAT HOTEL AND EXCELLENT AREA. THE PRICE WAS REALLY GOOD. NICE ROOMS . PARKING CLOSE TOM THE HOTEL

I would recommend this hotel for anyone passing through as I was. Right next to motorway and extremely comfortable.

Staff was courtesy and fast. Room was large, comfortable, and always keep clean. Right off the freeway next to lost of major restaurants and only 8 mins to downtown Charlotte. Will definitely rebook when coming back thru Charlotte.

Westpark Drive Charlotte NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Executive Park, Crowne Plaza Charlotte Executive Park is within 2 miles (3 km) of sights such as United States Citizenship and Immigration Services office and York Road Community Park. This 297-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and an indoor pool.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

Guests can expect to find 42-inch a flat-screen TV with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free weekday newspapers.


Property features

Crowne Plaza Charlotte Executive Park features an indoor pool, an outdoor pool, and a 24-hour fitness center. There's free parking, as well as a free airport shuttle during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4
$76* Per night/room Nov 3 - Nov 4

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Queen 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Executive Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Crowne Plaza Charlotte Executive Park

Everyone (13) Couples (16) Business (3) Family (13) Other (4) Friends (1)
5
Families Partner Couples

The location was perfect very close to everything. I did not like the fact that there was not a continental breakfast, but other than that the hotel was very nice.

By on Aug 12, 2019

Review comment responded on Aug 13, 2019

Thank you so much for taking your time to provide us with feedback. We are happy to hear you enjoyed your stay! We apologize about not having a continental breakfast, but do hope that you were able to enjoy a meal in our full service restaurant. We hope to see you again soon!

5
Everyone

By on Jun 30, 2019

Review comment responded on Jul 3, 2019

Thank you so much for providing us feedback. We hope to welcome you back with us again soon!

3
Everyone

By on Jun 9, 2019

Review comment responded on Jun 12, 2019

Thank you for your feedback. We hope your travels will bring you back again soon!

1
Friends

Breakfast doesn’t start until 6:30 and the airport shuttle only runs at the top of the hour. The man checking us in told us as a courtesy he’d mark our account for a free drink and snack since we paid extra for breakfast and couldn’t use it. The lady the next morning said no note was placed, and wanted to charge me $3.75 for a water. Find somewhere that keeps their word. This ain’t it.

By on May 25, 2019

Review comment responded on Jun 12, 2019

Thank you for taking your time to provide us with feedback. We would first like to apologize for the inconveniences experienced during your stay. Please reach out to us at the hotel directly to discuss this further.

5
Everyone

I like that my room was up to date and very clean!

By , from Charleston on May 20, 2019

Review comment responded on May 20, 2019

Thank you so much for taking your time to provide us with your feedback. We are so happy to see that you enjoyed your stay and found your room nice and clean! We hope to see you again soon!

5
Everyone

By on May 18, 2019

Review comment responded on May 20, 2019

Thank you so much for your feedback! We hope you'll stay at the Crowne Plaza Charlotte Executive Park again soon!

5
Everyone

The check in person was great... he was very concerned about our comfort

By on May 8, 2019

Review comment responded on May 9, 2019

Thank you for writing us feedback about your recent stay at the Crowne Plaza Charlotte Executive Park Hotel! We are so happy to hear you enjoyed the service provided by our front desk staff and hope to see you again soon!

5
Everyone

By on Apr 16, 2019

Review comment responded on Apr 16, 2019

Thank you for your feedback! We hope to see you again soon!

5
Everyone

Customer service was great , air wasnt working but within 15 minutes they had somebody there to reset it he was also great. Will stay again

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

Thank you so much for providing us with great feedback regarding your recent stay at the Crowne Plaza Charlotte Executive Park Hotel. We are happy to hear that you enjoyed our customer service, and we were able to fix your A/C in a timely manner. We hope to see you again soon!

5
Everyone

Room wasnt available early as requested. Other the that the experience was great. The staff was nice and friendly and got everything fixed later that day, so I am happy.

By on Dec 30, 2018

Review comment responded on Jan 4, 2019

Thank you for taking the time to provide us with your feedback. We apologize for not being able to accommodate the early check-in, but are happy that you enjoyed your stay! We hope to see you again soon!

Crowne Plaza Charlotte Executive Park

5700 Westpark Drive, Charlotte, NC 28217
url importing https://www.orbitz.com/Charlotte-Hotels-Crowne-Plaza-Charlotte-Executive-Park.h3063-p2.Hotel-Reviews