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Recent guest reviews

Staff was very nice and helpful. The problem i have is with Orbitz web photos being misleading for my room. I upgraded to the executive room which was no different than the regular room except it had a balcony. Orbitz photos depicts that you are getting the suite that includes a separate living room space. I was very disappointed with my purchase based off what I was expecting since I was celebrating my anniversary.

Pro-Love the entry decor, bar, and lay out and the executive level rooms. Con- No hot tub, dead cockroaches in the locker room

Very nice place to stay in this price range. Very good breakfast and spacious room

Excellent customer service, from Thomas at the front desk to Khalil and Marcus in banquets, top notch group!

The location was perfect very close to everything. I did not like the fact that there was not a continental breakfast, but other than that the hotel was very nice.

Breakfast doesn’t start until 6:30 and the airport shuttle only runs at the top of the hour. The man checking us in told us as a courtesy he’d mark our account for a free drink and snack since we paid extra for breakfast and couldn’t use it. The lady the next morning said no note was placed, and wanted to charge me $3.75 for a water. Find somewhere that keeps their word. This ain’t it.

I like that my room was up to date and very clean!

The check in person was great... he was very concerned about our comfort

Customer service was great , air wasnt working but within 15 minutes they had somebody there to reset it he was also great. Will stay again

Room wasnt available early as requested. Other the that the experience was great. The staff was nice and friendly and got everything fixed later that day, so I am happy.

The first room I was in had a broken toilet, then the ceiling caved in. This was the first day. Housekeeping would’ve seen and just ignored this. The next room, the TV wasn’t working and the air conditioner was screeching so loud you could hear it through a pillow. I waited an hour for a drink I had ordered at the bar, and when I asked an hour and fifteen minutes after I ordered food, they hadn’t even started my dinner. Staff was very clear they did not care about any of this, no matter how politely any of it was brought up.

Westpark Drive Charlotte NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Executive Park within 2 miles (3 km) of United States Citizenship and Immigration Services office, Crowne Plaza Charlotte Executive Park is within a few miles (5 km) of Renaissance Park. This 297-room, 3.5-star hotel has an outdoor pool along with an indoor pool and a 24-hour fitness center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

The 297 rooms have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.


Property features

Crowne Plaza Charlotte Executive Park features an indoor pool, an outdoor pool, and a 24-hour fitness center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Executive Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 Queen Bed | Sleeps 2

Guest reviews for Crowne Plaza Charlotte Executive Park

Everyone (18) Couples (17) Business (3) Family (14) Other (4) Friends (1)
5
Everyone

By on Jul 31, 2020

4
Partner Couples

Staff was very nice and helpful. The problem i have is with Orbitz web photos being misleading for my room. I upgraded to the executive room which was no different than the regular room except it had a balcony. Orbitz photos depicts that you are getting the suite that includes a separate living room space. I was very disappointed with my purchase based off what I was expecting since I was celebrating my anniversary.

By on Jun 7, 2020

2
Everyone

By on Jun 6, 2020

5
Everyone

Pro-Love the entry decor, bar, and lay out and the executive level rooms. Con- No hot tub, dead cockroaches in the locker room

By on Mar 14, 2020

Review comment responded on Mar 20, 2020

Thank you so much for your feedback! We are happy to hear that you enjoyed our full service restaurant and bar as well as our executive floor & rooms. We truly apologize for the inconvenience with the hot tub and locker rooms. We hope to welcome you back again soon!

5
Everyone

By on Feb 15, 2020

Review comment responded on Feb 19, 2020

Thank you for providing us your feedback! We hope your travels bring you back to Charlotte again soon!

5
Family

Very nice place to stay in this price range. Very good breakfast and spacious room

By on Jan 26, 2020

Review comment responded on Feb 3, 2020

Thank you so much for your positive feedback! We are thrilled to see that you enjoyed your stay with us, the breakfast in our restaurant, and the spacious guest rooms! We hope to welcome you back again soon!

4
Everyone

By on Nov 9, 2019

Review comment responded on Nov 12, 2019

Thank you so much for your feedback! We are happy you enjoyed your stay with us. We hope to see you again soon!

4
Business Business

Excellent customer service, from Thomas at the front desk to Khalil and Marcus in banquets, top notch group!

By on Sep 18, 2019

5
Family Partner Couples

The location was perfect very close to everything. I did not like the fact that there was not a continental breakfast, but other than that the hotel was very nice.

By on Aug 12, 2019

Review comment responded on Aug 13, 2019

Thank you so much for taking your time to provide us with feedback. We are happy to hear you enjoyed your stay! We apologize about not having a continental breakfast, but do hope that you were able to enjoy a meal in our full service restaurant. We hope to see you again soon!

5
Everyone

By on Jun 30, 2019

Review comment responded on Jul 3, 2019

Thank you so much for providing us feedback. We hope to welcome you back with us again soon!

Crowne Plaza Charlotte Executive Park

5700 Westpark Drive, Charlotte, NC 28217
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