Staff was very nice and helpful. The problem i have is with Orbitz web photos being misleading for my room. I upgraded to the executive room which was no different than the regular room except it had a balcony. Orbitz photos depicts that you are getting the suite that includes a separate living room space. I was very disappointed with my purchase based off what I was expecting since I was celebrating my anniversary.
Pro-Love the entry decor, bar, and lay out and the executive level rooms. Con- No hot tub, dead cockroaches in the locker room
Very nice place to stay in this price range. Very good breakfast and spacious room
Excellent customer service, from Thomas at the front desk to Khalil and Marcus in banquets, top notch group!
The location was perfect very close to everything. I did not like the fact that there was not a continental breakfast, but other than that the hotel was very nice.
Breakfast doesn’t start until 6:30 and the airport shuttle only runs at the top of the hour. The man checking us in told us as a courtesy he’d mark our account for a free drink and snack since we paid extra for breakfast and couldn’t use it. The lady the next morning said no note was placed, and wanted to charge me $3.75 for a water. Find somewhere that keeps their word. This ain’t it.
I like that my room was up to date and very clean!
The check in person was great... he was very concerned about our comfort
Customer service was great , air wasnt working but within 15 minutes they had somebody there to reset it he was also great. Will stay again
Room wasnt available early as requested. Other the that the experience was great. The staff was nice and friendly and got everything fixed later that day, so I am happy.
The first room I was in had a broken toilet, then the ceiling caved in. This was the first day. Housekeeping would’ve seen and just ignored this. The next room, the TV wasn’t working and the air conditioner was screeching so loud you could hear it through a pillow. I waited an hour for a drink I had ordered at the bar, and when I asked an hour and fifteen minutes after I ordered food, they hadn’t even started my dinner. Staff was very clear they did not care about any of this, no matter how politely any of it was brought up.
Located in Executive Park within 2 miles (3 km) of United States Citizenship and Immigration Services office, Crowne Plaza Charlotte Executive Park is within a few miles (5 km) of Renaissance Park. This 297-room, 3.5-star hotel has an outdoor pool along with an indoor pool and a 24-hour fitness center.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
The 297 rooms have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.
Crowne Plaza Charlotte Executive Park features an indoor pool, an outdoor pool, and a 24-hour fitness center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.
Staff was very nice and helpful. The problem i have is with Orbitz web photos being misleading for my room. I upgraded to the executive room which was no different than the regular room except it had a balcony. Orbitz photos depicts that you are getting the suite that includes a separate living room space. I was very disappointed with my purchase based off what I was expecting since I was celebrating my anniversary.
Pro-Love the entry decor, bar, and lay out and the executive level rooms. Con- No hot tub, dead cockroaches in the locker room
Thank you for providing us your feedback! We hope your travels bring you back to Charlotte again soon!
Very nice place to stay in this price range. Very good breakfast and spacious room
Thank you so much for your positive feedback! We are thrilled to see that you enjoyed your stay with us, the breakfast in our restaurant, and the spacious guest rooms! We hope to welcome you back again soon!
Thank you so much for your feedback! We are happy you enjoyed your stay with us. We hope to see you again soon!
Excellent customer service, from Thomas at the front desk to Khalil and Marcus in banquets, top notch group!
The location was perfect very close to everything. I did not like the fact that there was not a continental breakfast, but other than that the hotel was very nice.
Thank you so much for taking your time to provide us with feedback. We are happy to hear you enjoyed your stay! We apologize about not having a continental breakfast, but do hope that you were able to enjoy a meal in our full service restaurant. We hope to see you again soon!
Thank you so much for providing us feedback. We hope to welcome you back with us again soon!
Thank you so much for your feedback! We are happy to hear that you enjoyed our full service restaurant and bar as well as our executive floor & rooms. We truly apologize for the inconvenience with the hot tub and locker rooms. We hope to welcome you back again soon!