Americas Best Value Inn2.0 out of 5.0
Recent guest reviews
I booked a room online for this hotel. I am not from this area and booked it for an event I was going too. My friend got to the hotel and did not want to stay there. I was driving at the time and could not call to cancel the room. I called the next day when they charged my card and spoke to a very nasty front desk clerk who informed me that i would not be receiving a refund and that I needed to call back and speak to the manager. I called today and spoke to an even ruder manager who also told me that I would not be getting a refund. I will never book with this hotel or use the booking site again. You should not be charged for staying at a hotel that is not what is advertised on the website.
Our room was very comfortable: clean, cool and comfy bed. The decor is a little older, but that doesn't bother us. The staff was very friendly and the motel was easy to get to. The worst thing about this property is the train that passes close by several times a day and at night. However, we have lived near a train track, and it didn't bother us much during our two night stay. The water pressure in the shower was awful too. However, it was well worth what we paid!
This hotel is located in a weird traffic pattern coupled with some construction makes it difficult to get into. The price was high for this location and it is very close to a busy train track. You will hear them all night. It didn't bother me so much, but it would annoy most people. The room was ok and had the basic amenities. The bed was comfortable and the pillows were full.
Room was clean, staff were friendly and very helpful. Price was good. Only downfall was the free breakfast( it was a pastry and juice) Unfortunately we won't be back because my employees like hotels that furnish a real breakfast. Other than that it was a good value.
Very clean and the staff is great. Will make sure to stay here the next time in town. It was very quite and peaceful. No kids running around and no load noise. I like the area with places to dine and things to do. It also close to the hospital.
Family member in hospital in Concord motel 2 minutes from there the rooms were clean and the staff was friendly room rates were reasonable train track beside motel but didn't bother me very nice and clean
This was our second time visiting the hotel since October of 2015. The first time was so/so, a decent place to stay if you just need somewhere to sleep for a night. This time, we stayed only two doors down from the room we were in the last time. We had a late check-in, around 4am and the hotel had no vacancy left because the NASCAR races were in town. Upon check-in, our room was hot, with the air unit off, it smelled strongly of smoke and was dirty. We found Doritos in the floor, pennies in the floor, an ash tray had been dumped in the floor and not vacuumed up and I even found a nasty toe nail laying beside the bed. The bed was hard and the pillows were about an inch thick, squished flat and offered no padding or support for a night's rest. I had to use three pillows just to get my head off the mattress. I noticed immediately that the bed sheets nor the wash cloths and towels had that nice clean hotel smell, rather they smelled musty and possibly used. There were a couple of hotel supplied toiletries such as shampoo and soap in the bathroom and the bottle of shampoo was 3/4 of the way empty.......used. We checked in around 4am and were on our way leaving out around 9am that same morning. As we were heading out, I stepped into the office to show the owner the pics of the trash I had found in the floor, even the nasty toe nail. He appeared to be concerned and apologetic and said he would refund one night of my three nights stay. This was a minimal offering, considering that I laid awake that night wondering just how dirty this place really was and if my dog was going to find something else in the floor that I had overlooked and eat it. However, there was no vacancies to switch rooms or to move to another motel because of the race being in town. So, we were stuck with it. Upon check-out two days later, I went to the office and obtained my receipt for my stay and found that the owner had taken one night off of my total stay.....the cheapest night. He had charged me almost double for the weekend rate because the races were in town and refunded the last night of my stay (Monday) because it was the cheaper one. I felt that this did not really compensate for the extreme condition of the room and showed a lack of concern on the hotel management's part. When we arrived at our next destination, our clothes smelled strongly of a musty old smokey room, even though we do not smoke. It smelled like we had been hanging out in a bar and hadn't done laundry in weeks. It was embarrassing to have to wear the clothes that we had packed from the smell. Bad thing is, I even kept my clothes packed and zipped up in my suitcase while we stayed here because I didn't want them to be nasty like our room and that smell STILL got in some how. I told the manager that the faucet dripped all night and the picture frame on the wall was busted up and haphazardly placed back together. It was a terrible stay and I would not consider coming back again, nor would I ever recommend that anyone else stay in this environment. I have posted pictures of my findings.
This was probably the worst place I have ever stayed the room was quite gross and probably should have been updated about 10 years ago I don't know if the pic above actually exists at this place but it certainly wasn't my room by a longshot.I've already cancelled my other reservation for a future visit to Charlotte.Whoever owns this place should seriously start a renovation on the lower floors Idk what the 2nd. level looks like hopefully better then the first one.The tub was black on the outside no coffee pot the vanity was a old cut formica countertop screwed into the wall.On top of that the cars going by all night and the freight trains don't make it any better.
When we are traveling we are not looking for entertainment but for a clean, reasonably priced place where we can get a good nights rest. Okay, yes, the trains are VERY close by. We bring earplugs with us and use them. I, personally, did not hear any during the night using the earplugs. This is basic accommodations - small fridge, micro, coffee maker. I, as a rule, do not use the coffee makers in a motel room. Something about it gives me the willies. Also, we do not usually eat at a motel breakfast bar so the lack of one here just meant we were not paying for something we don't use. The room was spotless. Clean, and smelled clean. Air unit was one of the quieter ones we have had. Odd location, don't follow GPS, the entrance is on Ridge Ave, not Kannapolis Hwy. We got a good nights sleep in a clean environment for $66. I would stay here again if the need arose.
Price was great. Excellent location with fast food nearby. Room was clean and had a fridge and micro. Lots of TV channels. I gave it a four because breakfast was a pastry and juice. Space not conducive to much more. Friendly staff. I would stay here again.
- Free breakfast
- Free WiFi in rooms and public areas
- 24-hour front desk
Americas Best Value Inn is located within a few miles (5 km) of Old Courthouse Theatre and Memorial Gardens. Each of the 32 rooms at this motel includes a refrigerator, a coffee maker, and a TV. Centrally located in Concord, the motel is also within a 30-minute drive of Charlotte Motor Speedway and University of North Carolina at Charlotte.
Start your day off right with a free breakfast, offered each morning from 6:30 AM to 9:30 AM. Savor a meal from the comfort of your room with room service.
All of Americas Best Value Inn's 32 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Free local calls, hair dryers, and safes are other standard amenities.
At Americas Best Value Inn, guests have access to free WiFi in public areas and express check-out. The 24-hour front desk has staff always at the ready.
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 33 reviews