Hotels in Chapultepec Sur

"Check in was quick and easy. The people at the front were very nice. The room was nice and clean. The bed was comfortable. The bathroom was clean and nice. I reserved a room with a balcony but the balcony was very small. You couldn't fit a chair in. The view was nice because it faced the plaza and it was nice and busy. You are able to close the balcony doors but there was some noise because it faced the street. My biggest complaint was the people next door. I was staying at room 105 and the people on 104 started having a party or continuing with one at 2:45 am. The women were loud and one guy talked so loud it appeared their were in my room. I couldn't understand how the people at reception could not hear them. It seems the walls in the hotel are thin. I kept on waiting for them to finish their loud discussions but they went for a while. Finally at 5 am they stopped because one of them decided to go to sleep. Unfortunately the others switched to another room but they were away from mine so I just went to sleep. The next day the people at reception didn't say a word to me after I gave them my key. I don't think I will come back to this hotel again. I paid too much for not getting a good night's sleep. "

"Very clean room, staff was amazing, very attentive and friendly. Close to so many restaurants and shopping areas. Will definitely stay here again. I have already recommended to many people. "

"We stay here quite frequently and each time we return they have improved or replaced something. With that said we had another excellent stay. The value for the money is excellent and as always very clean. The front desk, cleaning and restaurant staff were all helpful and friendly."