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Turotel Morelia

3.0 out of 5.0

Recent guest reviews

The rooms were not too bad, but the free breakfast and the dinner were horrible, the service is the worst so far I have ever have. I would never go there never again, and the attitude of the manager was not the best one, I got really angry. Muy mala experiencia, en el servicio de restaurante, comida muy sencilla y pobre asi como un servicio incomparablemente malo y discriminatorio, no volveria a ir. Las habitaciones limpias y bien, el wifi abierto pero deficiente, aunque con el mal servicio arruinaron mi noche.

We stayed for five nights on a recent trip to Morelia, our favorite inland city in Mexico. The hotel is clean and modern with large rooms, decent WIFI and all the amenities needed in a hotel. The staff were incredibly helpful and friendly. We drove to Morelia and so having a parking lot was a wonderful bonus. It is located just off Aqueducto and we alternately walked and cabbed downtown. The hotel is not located in the center but is very convenient and taxis are extremely reasonable. We loved the location and will return again this fall. While you are in Morelia check out the VIP cinema and wander the streets to view the beautiful colonial architecture.

This would have been 5 star review had it not been for the misleading "Free Shuttle" feature. One of the main reasons we booked was because the description said that it came with free transportation within a certain mile radius. However, after making plans to use it were informed that you had to request ahead of time because it wasn't readily available. Other than that, hotel was good, clean and wifi was great.

I've stayed in this hotel a few years ago, and to be honest, not much changed. The bed was okay, the internet connection was better than at other hotels in the area. The location is great though. There aren't a lot of options when it comes to room service, overall our stay was okay. The shower was great though.

This hotel is kind of old, the rooms are just fine, the rooms are so so, the location is ok and the service is good, is nothing spectacular is very simple hotel but is not so many options in Morelia, they have a restaruant so you can take breakfast there

We stayed at Turotel for 2 weeks and We really enjoy it. Everybody was really Friendly especially Zenaida (Front Desk) Pepe, (General Mgr.) Oscar, and Diego. (Waiters). One of the things that we like the most was that they would give us a lift almost everyday in the morning to where we were going for the day with the Turomobile car (that's what they call it lol). Because Taxi cost was adding up quick. Taxi would cost around $30 to $50 pesos per trip. ($2 to $4 dollars, It just depends where "you" going). We had Free Breakfast every morning. They had 3 different food layout every morning plus Fresh Handmade juices, fruits, Jello, Cereal etc. Note: The two weeks we were there they never repeated the same food. Also, "You" can order from the menu on the wall or just something that you want. They were more than happy to make it for us with no extra charge. The only thing they did charge me was for a coke $27 pesos :( (If you want cokes or snacks, I suggest buy them outside at a store is cheaper) Breakfast is from 6am to 12pm. Turotel has free Wifi. They CLEAN the rooms everyday!!! (Vacuum, Restroom, Bed etc.) They leave 2 bottles of water, coffee packs every day. No snacks :( Overall Experience We will definitely recommended to everybody and will stay at Turotel Every time we come to Morelia!!! (Every year!!!) Thanks Turotel for all the help. Keep it up Guys!!!

Two years ago, we spent 4 nights at the Turotel after my wife's surgery. It was nearly perfect for our needs. This time it was I who had surgery and we again chose Turotel for comfort, service and the convenient breakfast buffet. First off, the service is impeccable. The friendly staff goes out of its way to satisfy the guests' needs. We were graciously allowed to check in at about 1:00 p.m., two hours earlier than the "official" time. There is also a hotel car which will provide free transportation to local destinations at no charge (a tip to the driver is appropriate.) which we used twice. The rooms, especially the beds are very comfortable, the desk is spacious, and there are many useful and capacious drawers in both the desk and the dresser. There are numerous electrical outlets available for recharging batteries. Housekeeping is impeccable. The bathroom is still somewhat awkward due to the placement of the door, but it's not an insurmountable problem. But on this stay of 4 nights, there were a series of equipment malfunctions, ranging from a tv remote that would not work, a burned out bulb in the desk lamp, (all minor and easily remedied), but then there were frequent outages of Internet access, and finally—worst of all— the elevator stopped working. The staff responded quickly to our complaints, but were unable to do anything about the elevator. The elevator tech man was called but didn't come until the next day. These was very inconvenient for us, as I have a walking problem. To their credit, the management changed us from the third floor to a room on the "primer piso", which in Latin America is equivalent to the second floor in northern countries. Furthermore, they gave us the room for a night at no cost. We feel that this was very generous, and a show of positive good will. As before, the food in the restaurant is seldom extraordinary, but a few dishes stand out. Calabacitas con crema for one. Burritos, which I had custom ordered to contain tinga de pollo, frijoles y queso, and the salad is always welcome in the evenings, although the otherwise delicious ham and white cheese gets kind of monotonous about the third day. Every night, there are the same two soups; Sopa Milpera and Sopa de Frijol. Both would be delicious if the cooks would restrain the saltshaker and consistently heat the soup sufficiently to a palatable temperature. And in concluding about the food, they should get some decent dinner rolls as those served now are of very poor quality. Desserts are generally forgettable. In conclusion, we still like the Turotel, and would stay there again, but they need to pay more attention to maintenance details.

A conveniently located, clean, efficiently run hotel. The bedrooms are a generous size with comfortable beds. The food was reasonably good, but certainly not the hotel's strongest selling point. A special word of thanks to the staff who from the moment we arrived were attentive and very helpful.

this property fit the requests for most business travellers like my self, practical, clean, efficient staff, good location, fare price, nice service, the beds are very good, more hotels like this please

We planned at trip to explore Morelia and after searching Tripadviser chose Turotel as many recommended the rooms away from the main periferico for being very quiet. Well, we could not be happier. We ask for a recommendation in central for lunch yesterday and they recommended the restaurant Lu. Tripadviser rated it the 4th best in Morelia and we would agree. Excellent service, food and location!!! The added benefit of this hotel is that the the front desk staff mostly speak very good english if your spanish is lacking in any areas...but they will speak spanish if you are trying to practice. Overall a fine place to stay. Regards, Preston

Av Acueducto No 3805 Morelia MICH

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located within a leisurely stroll of Palace of Art, Turotel Morelia is within a few miles (5 km) of Morelia Aqueduct. This 3-star hotel has 32 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. It's near the airport and also near Morelia Museum of Natural History and Alfredo Zalce Museum of Contemporary Art.


Dining

For your convenience, breakfast is available for a fee. Satisfy your hunger without leaving your room with 24-hour room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.


Rooms

Turotel Morelia's 32 recently renovated rooms provide free long-distance calls, free local calls, and laptop-compatible safes. Guests can expect 32-inch LED TVs with cable channels and first-run movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Ironing boards and desks are other standard amenities.


Property features

At Turotel Morelia, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and free newspapers.

Room options

Standard Double Room, 2 Double Beds

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

96% of guests recommend this hotel

Total of 91 reviews