See all properties

Grand Cantalagua Hotel Morelia, BW Signature Collection

4.0 star property
Family-friendly hotel with an outdoor pool connected to the convention center in Morelia
VIP Access

Choose dates to view prices

Photo gallery for Grand Cantalagua Hotel Morelia, BW Signature Collection

Ballroom
Breakfast, lunch, dinner served; international cuisine
Lobby
Outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Spa

Explore the area

View in a map
Av Ventura Puente Esq Camelina, Morelia, MICH, 58070
  • Place, José María Morelos Theater
    ‪2 min walk‬
  • Place, Morelia Convention Center
    ‪3 min walk‬
  • Place, Benito Juarez Zoo
    ‪10 min walk‬
  • Airport, Morelia, Michoacán (MLM-General Francisco Mujica Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Living Room)

Presidential Suite, 1 King Bed, Non Smoking (Living Room) | Premium bedding, down comforters, in-room safe, desk

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(99 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Terrace/patio

Hotel & Spa Mansion solis by HOTSSON

Chapultepec Norte
  • Pool
  • Hot Tub
  • Spa
  • Parking included
9.4 out of 10, Exceptional, 429 reviews
$223 nightly
The price is $265
Dec 8 - Dec 9
Total with taxes and fees
Hotel & Spa Mansion solis by HOTSSON

About the neighborhood

Morelia

Located in Félix Ireta, Grand Cantalagua Hotel Morelia, BW Signature Collection is next to José María Morelos Theater and Morelia Convention Center. This 253-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym. Centrally located in Morelia, the hotel is connected to the convention center, and a short walk from Orquidario and Benito Juarez Zoo.

What's nearby

  • José María Morelos Theater - 2 min walk - 0.1 miles
  • Morelia Convention Center - 3 min walk - 0.2 miles
  • Benito Juarez Zoo - 10 min walk - 0.6 miles
  • Morelia Aqueduct - 6 min drive - 1.5 miles
  • Morelia Cathedral - 8 min drive - 2.2 miles

Getting around

  • General Francisco Mujica Intl. Airport (MLM) - 39 min drive

Restaurants

  • ‪Cocol Restaurante Bistró - ‬6 min walk
  • ‪Las Trojes Restaurant Bar - ‬9 min walk
  • ‪Best Western Plus Gran Hotel Morelia - ‬1 min walk
  • ‪La Guelaguetza Taqueria - ‬5 min walk
  • ‪Vainilla Chocolate - ‬5 min walk

About this property

Grand Cantalagua Hotel Morelia, BW Signature Collection

Family-friendly hotel with an outdoor pool connected to the convention center in Morelia
Guests staying at Grand Cantalagua Hotel Morelia, BW Signature Collection enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for MXN 25 per stay. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include an outdoor tennis court, meeting rooms, and a conference center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Terrace/patio
Holiday Inn Express - Morelia by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,013 reviews
$71 nightly
The price is $84
Nov 30 - Dec 1
Total with taxes and fees
Holiday Inn Express - Morelia by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (MXN 25 per stay)
  • Uncovered valet parking on site (MXN 25 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 295 to 359 for adults and MXN 148 to 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Camelinas
  • Lobby bar

Things to do

  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 290.0 per day
  • Cribs/infant beds are available for MXN 200.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 295 to 359 for adults, and MXN 148 to 180 for children
  • Self parking fee: MXN 25 per stay
  • Uncovered valet parking fee: MXN 25 per stay
  • Crib (infant bed) fee: MXN 200.0 per day
  • Rollaway bed fee: MXN 290.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient departures, you can take advantage of the train station drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Gran Hotel Morelia
Best Western Morelia
Best Western Plus Gran Hotel
Best Western Plus Gran Hotel Morelia
Best Western Plus Gran Morelia
Best Western Plus Morelia
Gran Hotel Morelia
Hotel Best Western Morelia
Hotel Best Western Plus Morelia
Morelia Gran Hotel
Best Western Plus Gran Hotel Morelia
Grand Cantalagua Hotel Morelia BW Signature Collection
Grand Cantalagua Hotel Morelia, BW Signature Collection Hotel
Grand Cantalagua Hotel Morelia, BW Signature Collection Morelia

Frequently asked questions

Are free cancellation options available at Grand Cantalagua Hotel Morelia, BW Signature Collection?

Grand Cantalagua Hotel Morelia, BW Signature Collection offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Cantalagua Hotel Morelia, BW Signature Collection?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Grand Cantalagua Hotel Morelia, BW Signature Collection on Dec 1, 2025 start from $74.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Grand Cantalagua Hotel Morelia, BW Signature Collection?

This hotel is situated in Félix Ireta within a 10-minute walk of José María Morelos Theater and Orquidario. You'll also find Benito Juarez Zoo and Morelia Aqueduct within a short drive.

Is there parking available at Grand Cantalagua Hotel Morelia, BW Signature Collection?

Yes, uncovered valet parking is offered for MXN 25 per stay.

Is a spa located at Grand Cantalagua Hotel Morelia, BW Signature Collection?

Spa services at the hotel include massages.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection include a casino on the premises?

No, Grand Cantalagua Hotel Morelia, BW Signature Collection doesn't have a casino.

Will I find an indoor pool at Grand Cantalagua Hotel Morelia, BW Signature Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Grand Cantalagua Hotel Morelia, BW Signature Collection?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection feature a restaurant that includes a breakfast menu?

Yes, Grand Cantalagua Hotel Morelia, BW Signature Collection serves buffet breakfast for a surcharge each morning at Camelinas.

Will Grand Cantalagua Hotel Morelia, BW Signature Collection allow pets to stay free of charge?

No, pets aren't allowed at Grand Cantalagua Hotel Morelia, BW Signature Collection though service animals are welcome.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Grand Cantalagua Hotel Morelia, BW Signature Collection?

The closest major airport to Grand Cantalagua Hotel Morelia, BW Signature Collection is General Francisco Mujica Intl. Airport (MLM), which is 19.9 mi away (39 minutes by car).

Are there rooms with balconies at Grand Cantalagua Hotel Morelia, BW Signature Collection?

No, there aren't any guestrooms with balconies at Grand Cantalagua Hotel Morelia, BW Signature Collection.

Does Grand Cantalagua Hotel Morelia, BW Signature Collection host weddings?

Take advantage of the wedding venue at Grand Cantalagua Hotel Morelia, BW Signature Collection if you plan to say "I do" during your trip.

Reviews

Grand Cantalagua Hotel Morelia, BW Signature Collection Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1013 out of 1529 reviews
Rating 8 - Good. 333 out of 1529 reviews
Rating 6 - Okay. 105 out of 1529 reviews
Rating 4 - Poor. 39 out of 1529 reviews
Rating 2 - Terrible. 39 out of 1529 reviews

Reviews

2/10 Terrible

Gabriela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In this hotel the property is ok, but definitely they need a lot of customer service training. The only thing salvable of this stay is the person that check us in in both times. I had to ask for room to be clean, the bathtub wasnt clean at all, because I can seed the duty lines around the bathtub, ac needed to be fix, 2 towels for 3 people, food expensive and plain.
Stayed 1 night in Aug 2025

2/10 Terrible

Sergio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service an existent!!

We have stay couple times in this hotel, but out last experience was the worst. The room was not clean every day. Only the beds were made and trash taken out, floor was duty with the food that my daughter drop, and clean until I told the housekeeper. The ac wasn't working until I went to the front desk and ask for it to be fix. Every day they gave us two towels when we were 3 people in the room, so I had to ask for an extra towel every day. We bought some expensive pizzas which were supposed to be pepperoni and Hawaiian which it only literally had two tiny pieces of pineapple and a piece of ham. Working in the Hotel Industry we can see both faces of the hotel and the worst part was the customer service and the way they handle an issue that we had. At the end they send us like an offer because of the issue we had but it was meaning less to us because of the way they treated us specially because of the moment we were passing by. We stay for a total of 9 days, and a hotel is supposed to be home out of your home. They had an offer of $400 pesos for breakfast or lunch which I can tell you that the food is just plain, and no service from the waitress. My husband is a cheft so he definately knows about food and customer service and this place doent have it at all.
Stayed 8 nights in Aug 2025

10/10 Excellent

WENDY, chatsworth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our staff the staff was always friendly and helpful.
Stayed 1 night in Jul 2025

2/10 Terrible

Alejandro

There was very loud music playing until midnight on Saturday night, which was beyond what any human can endure. A real disgrace. Otherwise a reasonable hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mayra Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and there were great amenities.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeanine

Stayed 1 night in Apr 2025

10/10 Excellent

Jeanine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and really comfortable beds! Excellent service
Stayed 5 nights in Aug 2025

10/10 Excellent

Wilfrido

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Elizabeth (Elly)

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience same as the old Best Western.
Stayed 1 night in Jul 2025

10/10 Excellent

WENDY, chatsworth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the restaurant has great food and a variety of options. My whole family loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 7 nights in Jul 2025

10/10 Excellent

Jose

Traveled with family
Liked: Amenities
Quite and nice stuff
Stayed 1 night in Jul 2025

10/10 Excellent

Wilfrido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco De Paula

Stayed 1 night in Jul 2025

10/10 Excellent

WENDY, chatsworth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere of the Hotel great. The staff was excellent especially in their restaurant. Ismael our waiter was the best!! He was always attentive to his customers and ready to help.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos e

Stayed 1 night in Jul 2025

10/10 Excellent

Andres

Stayed 2 nights in Jun 2025

8/10 Good

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 3 nights in Jul 2025

10/10 Excellent

Ildefonso Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and felt safe
Stayed 4 nights in Jul 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded my expectations, will definitely be staying here again, everything about my stay was perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Felipe

Business traveler, Traveled with family
Liked: Property conditions & facilities
Todo estuvo bien
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Stayed 2 nights in Mar 2025

10/10 Excellent

Eugenio, Coral Gables

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is updated with the new management and it shows, the gym facilites are outstanding
Stayed 2 nights in Jul 2025

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

Hotels