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Diamond Suites and Residences

3.0 star property
Central hotel with free parking connected to a shopping center in Cebu City

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Photo gallery for Diamond Suites and Residences

Reception
Property entrance
Premium Double Room | 1 bedroom, premium bedding, down comforters, memory foam beds
Premium Double Room | 1 bedroom, premium bedding, down comforters, memory foam beds
Sundeck

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
No. 8 Apitong, Corner of Escario Street, Cebu City, Cebu, 6000
  • Ayala Center
    ‪7 min walk‬
  • Waterfront Cebu City Casino
    ‪10 min walk‬
  • SM City Cebu
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪16 min drive‬

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Room options

View all photos for Premium Single Room

Premium Single Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Premium Single Room

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Premium Double Room

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room

  • 484 sq ft
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Cebu City

Located in Camputhaw, Diamond Suites and Residences is a leisurely stroll from popular sights such as Ayala Center and Waterfront Cebu City Casino. This 102-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking. It's connected to a shopping center in central Cebu City and also close to SM City Cebu and Magellan's Cross.

What's nearby

  • Ayala Center - 7 min walk - 0.4 miles
  • Cebu Business Park - 10 min walk - 0.6 miles
  • Waterfront Cebu City Casino - 10 min walk - 0.6 miles
  • Osmeña Fountain Circle - 2 min drive - 1.2 miles
  • SM City Cebu - 3 min drive - 1.2 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 39 min drive

Restaurants

  • ‪Manuel's Restaurant - ‬2 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬1 min walk
  • ‪Sinangag Station - ‬1 min walk
  • ‪Cole's Cansi - ‬1 min walk
  • ‪Kuya J's - ‬2 min walk

About this property

Diamond Suites and Residences

Central hotel with free parking connected to a shopping center in Cebu City
At Diamond Suites and Residences, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 1350 per vehicle one way. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding and down comforters ensure a restful night. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Filipino

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: PHP 550 for adults and PHP 275 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: PHP 1000
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 1000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for PHP 1200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 1000 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately PHP 550 for adults and PHP 275 for children
  • Airport shuttle fee: PHP 1350 per vehicle (one way)
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)
  • Rollaway bed fee: PHP 1200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM—-12:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Diamond Suites
Diamond Suites Cebu
Diamond Suites Hotel
Diamond Suites Hotel Cebu
Diamond Suites & Residences Cebu Island/Cebu City
Diamond Suites & Residences Hotel Cebu City
Diamond Suites And Residences
Diamond Suites Residences

Frequently asked questions

What's there to see close to Diamond Suites and Residences?

This hotel is situated in Camputhaw within a short 9-minute walk of Ayala Center and also 13 minutes on foot from Waterfront Cebu City Casino. You'll also find SM City Cebu and Magellan's Cross within a short drive.

Is there parking available at Diamond Suites and Residences?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Diamond Suites and Residences have a casino at the property?

No, Diamond Suites and Residences doesn't have a casino.

Will I find an indoor pool at Diamond Suites and Residences?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Diamond Suites and Residences?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Does Diamond Suites and Residences have a hot tub?

No, there isn't a spa tub at this hotel.

Does Diamond Suites and Residences have a restaurant with a breakfast menu?

Yes, Diamond Suites and Residences serves to-go breakfast each morning for a surcharge from its restaurant.

Will Diamond Suites and Residences allow pets to stay for free?

No, pets and service animals aren't allowed at Diamond Suites and Residences.

Does Diamond Suites and Residences have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Diamond Suites and Residences?

The closest major airport to Diamond Suites and Residences is Mactan - Cebu Intl. Airport (CEB), which is 7.8 mi away (39 minutes by car).

Can I book a room with a balcony at Diamond Suites and Residences?

No, there aren't any guestrooms with balconies at Diamond Suites and Residences.

Does Diamond Suites and Residences host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Diamond Suites and Residences.

Diamond Suites and Residences Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 88 out of 452 reviews
Rating 8 - Good. 184 out of 452 reviews
Rating 6 - Okay. 122 out of 452 reviews
Rating 4 - Poor. 38 out of 452 reviews
Rating 2 - Terrible. 20 out of 452 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Aress

Traveled with group
Liked: Staff & service, room comfort

Close to everything

The cons were TV didn’t work, had to pay for a towel they said u damaged but disagreed, and room condition wasn’t the best. Overall value for where you’re at is great. Good: free parking (first come), daily room cleaning, breakfast . Across the street from Ayala . My recommendation is don’t put towels on the floor like they request for dirty towels, they might get stained by the rough condition on the floor. Will use again if they welcome me
Stayed 6 nights in Feb 2025

10/10 Excellent

RAY AN MARGARET, CLIFTON

Liked: Cleanliness, staff & service, property conditions & facilities
:-)
Stayed 1 night in Jan 2025

6/10 Okay

Angel

Stayed 2 nights in Dec 2024

8/10 Good

Anna Lou

Traveled with partner
The are is close to the shopping center
Stayed 3 nights in Sep 2024

4/10 Poor

Leonora

Disliked: Cleanliness, property conditions & facilities
Not good place for longer stay.
Stayed 16 nights in Jul 2024

2/10 Terrible

Rochele elro

Disliked: Cleanliness, property conditions & facilities
Gosh there comfort room is so bad
Stayed 2 nights in Jul 2024

6/10 Okay

James

Traveled with family
Liked: Staff & service
The bar was not properly stocked.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have a very good stay at the hotel..very hospitality staff,clean rooms and big as I imagine over all is a double thumbs up for me..thank you for the staff ang security person..
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is dated. Aircon is windowtype and a bit noisy. Price was good if you are looking for affordable stay.
Stayed 2 nights in May 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamond Review

Great Ayala location, larger than average comfortable room and family loved the breakfast...we will stay again the next time in town.
Stayed 1 night in May 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Willis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at Diamond Suites numerous times and have always enjoyed. Rooms are nice and the staff is fabulous. Dining is 5 star with a variety of choices.
Stayed 1 night in Jan 2024

10/10 Excellent

MA VICTORIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating staff, helpful & friendly.
Stayed 1 night in Dec 2023

8/10 Good

Ronald

Service
Stayed 21 nights in Aug 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been cleaner. Fan in bathroom did not work. Overall not happy with our stay. Less than minimum standards.
Stayed 1 night in Aug 2023

2/10 Terrible

Marie Gretchen, Toronto

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked with family with 2 small children. Staff was good at the front desk when we came in. However when we got out of the elevator to our room, there was a certain smell you could notice already. It was ok for us adults considering the building is old. Once we got in the room, the smell just got worse. Moldy, old wood, dusty smell combined. AC released dusty smell as well. We had to open the windows but ddnt help. Dim lighting like a dungeon. Booked for 4nights and we thought maybe we could stay for a night as we were tired from a long flight and probably the smell would go away. But to our surprise when we opened the bathroom, the smell and dust just got so much worse. The towels folded were dusty, stinky and a little wet (non negotiable!). As a person in uniform, I know my husband would be ok with some discomfort or untidiness but even him could not take it anymore. Kids and I just started coughing. This is our 12th hotel since we came in the Philippines and first time we experienced such a disgusting place. Photos were deceiving. Would have been nice, location wise, as it was walking distance to Ayala. But we did not want to ruin our last days of stay in the Phils. It was cheap. But you could also get same price with other hotels that have better condition. We checked out after over an hour in that room. Told the staff of our experience and he was kind enough to offer alternative room but we prefered to just stay where we know its clean and more comfortable.
Stayed 4 nights in Aug 2023

4/10 Poor

Ariel

Traveled with family
Disliked: Staff & service
The front staff wasnt too accomodating and interested in helping us out with dining references when asked aside from referring to their own restaurant. I also asked if they have a free shuttle from hotel to airport but was told it is busy and instead recommended hiring their contact and pay $2000 for van that would take us to the airport. The bathroom floor had water leaking from somewhere. It was always soaked whenever we come back from our tours.
Stayed 3 nights in Jul 2023

8/10 Good

Caridad Sonia Jane

Stayed 1 night in Aug 2022

8/10 Good

Lurelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s fine
Stayed 2 nights in Jul 2022

10/10 Excellent

Weneline

Stayed 1 night in Jun 2022

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay. but no cable tv during the day of stay
Stayed 1 night in May 2022

4/10 Poor

Brigido

Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is terrible. Dirty and nothing like pictured. Dont get ripped off.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Mar 2020

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booked because of price and Pool

Was not informed pool was under repair. One reason I booked here
Stayed 4 nights in Feb 2020