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Recent guest reviews

Rude staff, not attention to your needs at all , AC was not working propertly , complaints were not resolved , mini bar was empty , the hotel is abandoned by management do not go!!!!

Municipio Caibarien Cayo Santa Maria Villa Clara

Hotel highlights

  • Free buffet breakfast
  • Free parking
  • Onsite dining
  • Outdoor pool

Grand Memories Santa Maria - All Inclusive places you within a 10-minute drive of Playa Las Gaviotas and Cayo Santa Maria Dolphinarium. This 3.5-star property has 342 guestrooms and offers an outdoor pool, free self parking, and a free children's club.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:30 AM to 10:30 AM. There are multiple options for onsite dining with 5 restaurants, including BUFFET RESTAURANT, which specializes in international cuisine. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

All of Grand Memories Santa Maria - All Inclusive's 342 air-conditioned rooms provide balconies or patios, minibars, and coffee makers. TVs come with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards. Limited housekeeping is available.


Property features

At Grand Memories Santa Maria - All Inclusive, guests enjoy an outdoor pool, a children's pool, and an outdoor tennis court. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include WiFi in public areas, a free kid's club, and a terrace.

Room options

Junior Suite (Superior)

2 Double Beds | Sleeps 3

Deluxe Suite

1 King Bed | Sleeps 3

Junior Suite

2 Double Beds | Sleeps 3

Guest reviews for Grand Memories Santa Maria - All Inclusive

Family (2)
1
Family Family

Rude staff, not attention to your needs at all , AC was not working propertly , complaints were not resolved , mini bar was empty , the hotel is abandoned by management do not go!!!!

By , from Miami , Us on Mar 8, 2019

Review comment responded on Mar 13, 2019

Dear guest,  We sincerely appreciate your comments that give us the opportunity to adjust and improve our service. It's sad to know you found some inconveniences. As we are continually improving, we will take all your insights with a profound sense of responsibility to improve these issues and address them properly. Thank you for choosing us.

Grand Memories Santa Maria - All Inclusive

Municipio Caibarien, Cayo Santa Maria, Villa Clara 52610
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