Waterpark Hotels in Catalina Foothills, Tucson

"**Valet Car Damage. Be Aware** Stayed at The Westin La Paloma Resort & Spa (March 20–26, 2026) and had a very disappointing experience related to valet service. Due to the Senior PGA event, valet parking was suggested. Unfortunately, while my vehicle was in valet custody, it was damaged. They hit a bus or one of their tour buses hit my vehicle.. At the time of pickup, valet staff acknowledged the incident and apologized, indicating the vehicle had been struck while under their care. However, since then, I have received no meaningful support or resolution from the hotel or their valet provider. My claim has been denied, and despite multiple follow-ups, no one from management has taken responsibility or provided clear answers. This has been extremely frustrating, especially given the level of service expected from a property like this. Guests should be aware that if you valet your vehicle here, you may have difficulty getting assistance if something goes wrong. I strongly recommend taking photos and documenting everything before handing over your keys, and considering alternative parking options if available. Very disappointing experience overall, and still unresolved."

"Good"

"We had a very pleasant stay for a quick overnight getaway. We booked a king size room looking out at the desert and found the room to be large, nicely furnished, and in a nice section of the resort just steps away from all the amenities, restaurants, lobby and nature trail. The bathtub was probably the widest tub I have ever seen and we have seen hundreds! only down side was our room had a connecting door to the family next door and it sounded like their kids were in our room. I would be sure to ask for a room with no connector doors if you want more peace and quiet."