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Toledo Hotel

Property class: 3.5

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Photo gallery for Toledo Hotel

Interior entrance
Dining
Restaurant
Exterior
Property amenity

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Carrera 2 # 6-40 Av San Martín, Bocagrande, Cartagena
  • Place, Cartagena Fishing Club
    ‪1 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Place, Clock Tower
    ‪13 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪16 min drive‬

Room options

View all photos for Economy Room

In-room safe, rollaway beds (free)

Economy Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Room

In-room safe, rollaway beds (free)

Superior Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Room Superior with Street View

In-room safe, rollaway beds (free)

Room Superior with Street View

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds or 2 Double Bunk Beds

View all photos for Room Economy

In-room safe, rollaway beds (free)

Room Economy

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed or 2 Double Bunk Beds

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About the neighborhood

Cartagena

Located in Manga, Toledo Hotel is a leisurely stroll from popular sights such as Cartagena de Indias Convention Center and Clock Tower. This 86-room, 3.5-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and an outdoor pool.

What's nearby

  • Cartagena Fishing Club - 1 min walk - 0.1 miles
  • Plaza de la Trinidad - 6 min walk - 0.4 miles
  • Cartagena de Indias Convention Center - 8 min walk - 0.5 miles
  • Clock Tower - 13 min walk - 0.7 miles
  • Walls of Cartagena - 15 min walk - 0.8 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • ‪Taboo - ‬5 min walk
  • ‪Cervecería Cartagena Bar - ‬5 min walk
  • ‪Rebelion - ‬7 min walk
  • ‪Salon Tropical - ‬6 min walk
  • ‪Casa Del Túnel - ‬6 min walk

About this property

Toledo Hotel

At Toledo Hotel, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a terrace, and laundry facilities.
21-inch TVs come with cable channels. Safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Shopping
  • Tennis
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Room amenities

Bedroom

  • Free rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 21-inch TV with cable channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • There is no hot water on site.
  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • No cribs or infant beds are available.

Property is also known as

Toledo Cartagena
Toledo Hotel Cartagena
Hotel Toledo Cartagena
Hotel Toledo
Toledo Hotel Hotel
Toledo Hotel Cartagena
Toledo Hotel Hotel Cartagena

Frequently asked questions

What is there to do close to Toledo Hotel?

This hotel is situated in Manga, just steps from Cartagena Fishing Club and Fuerte Pastelillo, and within a short walk of Plaza de la Trinidad. You'll also find Clock Tower and Bocagrande Beach within a short drive.

Is there parking available at Toledo Hotel?

No, there isn't parking at this hotel.

Does Toledo Hotel have a casino on the premises?

No, Toledo Hotel doesn't have a casino.

Is there an indoor pool at Toledo Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Toledo Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Toledo Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Toledo Hotel have a restaurant that serves breakfast?

Yes, Toledo Hotel serves free full breakfasts each morning from its restaurant.

Does Toledo Hotel allow pets to stay free of charge?

No, pets aren't allowed at Toledo Hotel.

Does Toledo Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Toledo Hotel?

The closest major airport to Toledo Hotel is Rafael Nunez Intl. Airport (CTG), which is 3.4 mi away (14 minutes by car).

Are there rooms with balconies at Toledo Hotel?

No, there aren't any guestrooms with balconies at Toledo Hotel.

Toledo Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 44 reviews
Rating 8 - Good. 13 out of 44 reviews
Rating 6 - Okay. 13 out of 44 reviews
Rating 4 - Poor. 5 out of 44 reviews
Rating 2 - Terrible. 9 out of 44 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena la estadia, el servicio y la atencion; recomendaria que hay sectores en la parte media y de atras del hotel, donde las habitaciones tienen mucho olor a humedad y es algo molesto.
Stayed 4 nights in May 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Publicidad engañosa y malas condiciones.

Para empezar el hotel tenía desayuno gratis el cual no reconocieron en ningún momento, las instalaciones horribles y ni hablar de las habitaciones, parecen del siglo pasado, jamás les hacen un mantenimiento. El flujo del agua no es suficiente ni para lavarse los dientes, menos mal solo pasamos una noche en este horrible lugar. Parece un motel de mala muerte. No lo recomiendo para nada.
Stayed 1 night in May 2019
Verified review

8/10 Good

Mangobel

I booked this for my parents, so I cannot rate everything. However, they were very friendly at check-in. I have to say, I speak Spanish, so I don't know what other languages they speak, but I had a personal issue with my payment, and they were very accommodating and personable. The breakfast was a plate with sufficient and good food. The hotel also has a small pool, which is a plus.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
piezas muy pequeñas estrechas para movilidad,no hay donde colgar ropa o poner para desarugar
Stayed 4 nights in Mar 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, viejo, sucio y parecía un conventillo... gente gritando en todos lados, zona de habitaciones con gente con parlantes con la música a todo lo que da...nadie les decía nada... la habitación no tenía ventana, el aire es central por lo que no podes regularlo y a la noche literalmente tuve que dormir con buzo, la cama tenía pulgas, estoy toda brotada y la mugre que había en la habitación y en el baño era de no creer...en el desayuno no tenían té, no levantaban las mesas por lo que después de 30 min de cola literal para que te den el desayuno tenias que desayunar entre la mugre que habían dejado otros huéspedes... por menos Plata nos hospedamos en lugares más decentes en boca grande. No recomiendo.
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Soap was in the bathroom for the first day only. No bleach or Pine-Sol was used to clean the room. No hot water. No refrigerator.No clothes hangers and no closet to hang clothes in. The room was very small equivalent to a college small dormitory. Only one electric outlet worked, the other one did not function. No black-out window shade. I was told breakfast was NOT included even though the Expedia website said that breakfast is included. No electric elevator. No telephone in phone to call reception. VERY overpriced for the nothing that was received! A wretched experience overall!.
Stayed 5 nights in Mar 2019
Verified review

6/10 Okay

Catherine

Disliked: Staff & service, property conditions & facilities, room comfort

Muy decepcionada

Las áreas comunes del hotel están bien, aunque hay cosas en muy mal estado como la piscina, la habitación que me asignaron estaba totalmente descuidada, las camas en muy mal estado. El aseo del lugar no es el mejor y mucho menos la atención por parte del personal, ya que les cuesta hasta dar un saludo. Aparte de eso hubo inconvenientes con los servicios contratados y que ellos debían prestar, como el desayuno.
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

Katheryne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel en PESIMAS CONDICIONES

Un Hotel que por fuera parece en Buenas condiciones ,pero por dentro es Horrible. En la Aplicación dice que en el pago están incluidos todos los impuestos y cuando llegamos nos cobrar un 19% de lo que ha habíamos Pagado. Cuando entramos a la habitación , era muy fea, nada parecido a las pocas fotos, un olor a humedad tenaz, las Paredes muy sucias y viejas, el aire acondicionado era como automático (de los viejos), para disminuir el frío tocaba ponerle una toalla encima , el televisor era una Cajita vieja colgado en el techo y por último la habitación da a un vacío donde es la zona de comidas y se escucha todo lo que Habla la Gente. Es muy feo este Hotel y la Atención del personal no es la mejor. aparte en la aplicación decia que el precio incluía el Desayuno y allá no nos dieron nada, su solución fue que pudiéramos la Queja en la Aplicación . Que lástima haber pagado con Anticipación, porque de saber que era así no hubiera dado un Solo peso por ese sitio.
Stayed 2 nights in Jan 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor recepcionista antipático y grosero

El día 28 enero de 2019 llegamos alas 5 pm y un recepcionista trigueño gordito joven super gosero nos atendió muy mal ni nos miraba a la cara para contestar lo que le preguntábamos, pedimos una toalla para ducharnos nunca llego y el aire en pésimas condiciones. No lo recomiendo por favor no gasten en este sitio. Es la peor experiencia con diferencia que hemos tenido.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Wellington

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

quarto andar nunca mais

hotel simples. me deram quarto no quarto andar. terrivel, choveu e virou uma piscina. acho que segumdo andar tem quartos melhores
Stayed 3 nights in Oct 2017
Verified review

4/10 Poor

Ramiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es un lugar para el precio que pague
Verified review

8/10 Good

ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel es sencillo pero bien ubicado

La ubicación y el servicio fue muy bueno
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

Get what you pay for

El habitation no es como Las fotos. Son muy viejas.
Verified review

8/10 Good

julio cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL LIMPIO Y COMODO

EN TERMINOS GENERALES BIEN LA DIFICULTA QUE SE PRESENTO ES QUE NO TENIA EL BAUCHER DE RESERVA A LA MANO Y NO ENCONTRARON LA RESERVA RECOMENDACION LLEVARLO CUANDO HAGAN RESERVAS POR EMAIL
Verified review

10/10 Excellent

liliana Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DE LUJO EN EL HOTEL TOLEDO GRACIAS

Espectacular, lleno todas las expectativas que llevaba al ir a conocer el hotel, el servicio es muy puntual, el aseo de la habitación bueno y seguro.
Verified review

6/10 Okay

Ramon Antonio

Disliked: Cleanliness, room comfort

Hotel bien ubicado.

La atención es poco atenta por parte de algunos empleados del hotel ( recepción, restaurante). La habitación se ajusta al bajo precio que uno cancela.
Verified review

8/10 Good

Gherzon

Liked: Cleanliness, property conditions & facilities, room comfort

Cómodo y sencillo.

Buena opción y económico.
Verified review

4/10 Poor

richard

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Good Location Cleanliness needs improvement

Advertised animals stay free but when arrived said prohibited. Manager made an exception since Hotels,com site said animals accepted but bellman who brought up my bag actually scolded me for having my 7 pound jack russell and told me to keep her off the bed. For both days of my stay he was rude with me ove this.
Verified review

8/10 Good

José Rodolfo

Liked: Staff & service
muy bien
Verified review

6/10 Okay

Alberto Riccardo

Disliked: Cleanliness, property conditions & facilities, room comfort
Was ok for the price paied
Verified review

8/10 Good

luis german

Liked: Cleanliness, staff & service, room comfort
Pues cuando me acerqué al hotel de Toledo no apareció la reserva que hice, pero el hotel me solucionó y me pude hospedar
Verified review

10/10 Excellent

LUIS ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ES MUY COMODO

ME FUE MUY BIEN, POR SU UBICACION ESTA MUY BIEN, POR SU ATENCION FUE MUY BUENA Y LA VERDAD BUSCAMOS UN HOTEL ECONOMICO Y BUENO, LLENANDO NUESTRAS ESPECTATIVAS PARA DESCANSAR
Verified review

6/10 Okay

Wilson

La estadia bien, pero solicite me enviaran por correo la factura de lo pagado y se me complicaron, al final la recepcionista me informa que no se puede ..... Esto es mala atención.
Verified review

4/10 Poor

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible aseo, poca privacidad, mucho ruido.

Desde las seis de la mañana comenzaron a trabajar martillando unas camas, tiene un taller de reparación y carpintería en el primer piso y comienzan a trabajar muy temprano, los trabajadores se gritan entre ellos en los pasillos sin importar la comodidad de los huéspedes.. La limpieza deja mucho que desear, especialmente en el baño, residuos de jabones anteriores por todas partes. NO RECOMENDADO!
Verified review

10/10 Excellent

yilen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LA ESTADIA FUE BIEN, AL CONCOER EL HOTEL DE VIAJES ANTERIORES SE CONSERVA EL BUEN SERVICIO Y LO QUE BUSCABA. GRACIAS

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