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Recent guest reviews

Everything is Exceptional from front desk to the rooms, swimming pool and the restaurants. in the area everything was great.

Amazing place, amazing and helpful staff. Restaurant is great. I would highly reccommend. Only thing I did not like was someone who seemed to be a boss scolding some staff in the restaurant. Should not do that in front of guests and they were doing a good job anyway.

Amazing location. Beautiful rooftop pool. Delicious restaurant.

The area is clean and temperature is well controlled. I like the way that the hotel is preserving energy.

Location was perfect! The staff was always very nice and helpful, and the food from the Peruvian restaurant was delicious. The rooftop pool and bar were awesome as well! Very happy and satisfied overall, would definitely stay there again.

Santa catalina hotel has an excellent location, very clean, and very friendly staff. Guillermo and Robert bartenders of Gran Inka restaurant, Daniela and Ronal the front desk guys, and Johanna, the server of La Cata bar, to all employees thank you very much for the amazing time.

I loved everything about this property. Highly Recommended

Beautiful and well located hotel, brand New, the staff were so nice and gentile. Excellent breakfast.

The hotel is in an excellent location, the staff is wonderful especially Kevin and Ernesto, all were son gentile. Our room was big, clean, everything was fine. Very good breakfast. The hotel is new and beautiful.

Excellent! I recommend and give you a tip... when you get there make sure Mr. Ernesto, one of the consierges, waits on you... he is fast, knows everything, finds what you need, knows how to recommend places to see, what to do, tours, restaurants... whatever... the BEST!

Carrera 6, Cl. del Candilejo #32 - 62 Cartagena

Hotel highlights

  • Steps from Clock Tower
  • Free English breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Cartagena Walled City, Santa Catalina Hotel is adjacent to Clock Tower with other popular attractions like Cartagena de Indias Convention Center within a couple of miles (3 km). This 4-star hotel has 40 rooms and welcomes guests with free breakfast, free in-room WiFi, and a rooftop terrace.


Dining

Free English breakfast is served each morning from 6:30 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include minibars, free local calls, and safes.


Property features

At Santa Catalina Hotel, guests have access to a rooftop terrace, free WiFi in public areas, and free newspapers. Airport transportation is made easy with an airport shuttle (available 24 hours) for COP 52000 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, laundry facilities, and a porter/bellhop.

Room options

Classic Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Superior Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Santa Catalina Hotel

Everyone (3) Couples (1) Family (4)
5
Family

Everything is Exceptional from front desk to the rooms, swimming pool and the restaurants. in the area everything was great.

By , from Lewisville on Jun 17, 2022

Review comment responded on Jun 17, 2022

Dear Jorge, On behalf of all the Santa Catalina hotel staff, we want to thank you for answering our survey and let us know your opinion which is very important for us. We are glad to know that you enjoyed our hotel. We are looking forward to your next visit to our hotel in order to ensure the best experience for your vacations. Best Regards,

5
Friends

Amazing place, amazing and helpful staff. Restaurant is great. I would highly reccommend. Only thing I did not like was someone who seemed to be a boss scolding some staff in the restaurant. Should not do that in front of guests and they were doing a good job anyway.

By on Jul 17, 2021

Review comment responded on Jul 18, 2021

Estimated Thank you very much for your comment, we are glad that you enjoyed the attention of our staff, we regret what happened in the restaurant, we will share your words with the people in charge so that in a next opportunity we can offer you a better experience. Cordially Jean carrascal Front Office Manager

5
Friends

Amazing location. Beautiful rooftop pool. Delicious restaurant.

By on Nov 10, 2019

Review comment responded on Nov 12, 2019

Thanks for staying with us. We appreciate your feedback!

5
Family

The area is clean and temperature is well controlled. I like the way that the hotel is preserving energy.

By on Sep 18, 2019

Review comment responded on Sep 19, 2019

Dear "Ruby" thank you for taking the time and give us your appreciation, We try to make every stay as good as possible.

5
Family Family with small children Friends

Location was perfect! The staff was always very nice and helpful, and the food from the Peruvian restaurant was delicious. The rooftop pool and bar were awesome as well! Very happy and satisfied overall, would definitely stay there again.

By on Jul 13, 2019

Review comment responded on Jul 19, 2019

Dear Mr. Robert, Thansk a lot for yout visit, is a pleasure for us to knwo you enjoy you stay in Santa Catalina. Remember this is your house in Cartagena. Best Regards,

5
Family

Santa catalina hotel has an excellent location, very clean, and very friendly staff. Guillermo and Robert bartenders of Gran Inka restaurant, Daniela and Ronal the front desk guys, and Johanna, the server of La Cata bar, to all employees thank you very much for the amazing time.

By on Jul 11, 2019

Review comment responded on Jul 19, 2019

Dear Mr. Guillerno, Is a pleasure for us to know, your enjoy your stay. Remember this is your house in Cartagena. Best regards,

5
Partner Couples

I loved everything about this property. Highly Recommended

By on May 1, 2019

Review comment responded on May 2, 2019

Dear Guest, Thanks a lot for your comments, is a pleasure for know you had a good stay. Remember this is your house in Cartagena. Team Reservation

5
Everyone

Beautiful and well located hotel, brand New, the staff were so nice and gentile. Excellent breakfast.

By on Feb 5, 2019

Review comment responded on Feb 5, 2019

Dear “Anonymous”, Thank for taking the time to share your experience with us and for your 5 stars comment on Expedia. I am more than glad to hear about your stay, we put all our passion and attitude to create a great memorie for you. Looking forward to see you soon at Santa Catalina. Best regards, Natalia Romero Guest Relations Ambassador Santa Catalina.

5
Everyone

The hotel is in an excellent location, the staff is wonderful especially Kevin and Ernesto, all were son gentile. Our room was big, clean, everything was fine. Very good breakfast. The hotel is new and beautiful.

By on Feb 5, 2019

Review comment responded on Feb 5, 2019

Dear “Anonymous”, Thank for taking the time to send us this feedback about your most recent stay with us. We are really pleased to hear that you had such an enjoyable experience, this is our main purpose. I’m going to socialize your feedback with our staff, they will be excited to read it. Looking forward to see you soon at Santa Catalina. Best regards, Natalia Romero Guest Relations Ambassador Santa Catalina.

5
Everyone

Excellent! I recommend and give you a tip... when you get there make sure Mr. Ernesto, one of the consierges, waits on you... he is fast, knows everything, finds what you need, knows how to recommend places to see, what to do, tours, restaurants... whatever... the BEST!

By on Feb 18, 2019

Review comment responded on Feb 23, 2019

Mr. Ronald, Thanks a lot for your interest in Our Hotel. Was a pleasure have you in our hotel. Best regards, Helis Salas Front Office Manager

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