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Hotel San Roque

Property class: 2.5

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Room
Room
Room
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle de la Media Luna #10C-48, Getsemani, Cartagena, 130001
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Place, Walls of Cartagena
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Quadruple Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Cartagena

Hotel San Roque places you in Cartagena Walled City, within a leisurely stroll of popular sights such as Cartagena de Indias Convention Center and Clock Tower. This 12-room hotel welcomes guests with conveniences like a coffee shop/cafe, free in-room WiFi, and concierge services.

What's nearby

  • Plaza de la Trinidad - 3 min walk - 0.2 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles
  • Clock Tower - 6 min walk - 0.4 miles
  • Walls of Cartagena - 8 min walk - 0.4 miles
  • San Felipe de Barajas Castle - 8 min walk - 0.5 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 8 min drive

Restaurants

  • ‪Colombitalia - ‬2 min walk
  • ‪Beer Lovers Tap Room - ‬2 min walk
  • ‪Celele - ‬1 min walk
  • ‪Libertario Coffee Co. & Roasters - ‬2 min walk
  • ‪Doña Lola - ‬2 min walk

About this property

Hotel San Roque

At Hotel San Roque, guests have access to free WiFi in public areas. The front desk is staffed 24 hours a day to help with concierge services and luggage storage.
Guests can expect free WiFi and 28-inch plasma TVs with cable channels. Minibars and laptop-compatible safes are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 28-inch plasma TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel San Roque Cartagena
San Roque Cartagena
Hotel San Roque Hotel
Hotel San Roque Cartagena
Hotel San Roque Hotel Cartagena

Frequently asked questions

What can I see close to Hotel San Roque?

This hotel is situated in Cartagena Walled City within a short 10-minute walk of Clock Tower and also 11 minutes on foot from Walls of Cartagena. You'll also find Port of Cartagena and Bocagrande Beach within a short drive.

Is there parking available at Hotel San Roque?

No, there isn't parking available at the hotel.

Does Hotel San Roque include a casino on the premises?

No, Hotel San Roque doesn't have a casino.

Is there an indoor pool at Hotel San Roque?

No, there is no indoor pool at this hotel.

Is Hotel San Roque a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a coffee shop/cafe and concierge services.

Does Hotel San Roque have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel San Roque have a restaurant that serves breakfast?

No, Hotel San Roque doesn't have a restaurant that serves breakfast.

Does Hotel San Roque allow pets to stay free of charge?

No, pets aren't allowed at Hotel San Roque though service animals are welcome.

Does Hotel San Roque have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel San Roque?

The closest major airport to Hotel San Roque is Rafael Nunez Intl. Airport (CTG), which is 3.6 mi away (8 minutes by car).

Are there rooms with balconies at Hotel San Roque?

No, there aren't any guestrooms at Hotel San Roque that offer a balcony.

Hotel San Roque Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 23 reviews
Rating 8 - Good. 11 out of 23 reviews
Rating 6 - Okay. 5 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel for the price. No frills, but was nice. I liked the rustic feel of the place. The only issues I had with the place was that the wifi in my room was weak and there was no hot water, but the wifi was very strong in the lobby and common area and as hot as Cartegena is, you don't really need hot water. Also, the breakfast was simple, but nice. I would definitely stay here again the next time that I'm in Cartagena.
Stayed 3 nights in Apr 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Only one night, I don’t have to much to safe
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feo lugar

El hotel muy feo, mobiliario feo, cama fea e incomoda, toallas muy corrientes, hasta el papel de baño mal, solo es una cama, por lo menos tiene aire acondicionado
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el hotel es muy bueno por el precio.la locación es buenísima. regresaria la proxima ves q vaya a Cartagena ,la señora de la reception muy amable
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Disliked: Room comfort
No hubo cable en la tv desde el segundia día,el buffet que ofrecieron tampoco lo dieron solo un café,el lugar es estrategico muy bueno es el centro entre Getsemani y M calle de la Media Luna ,en general esta bien solo debe mejorar lo que explico.
Stayed 4 nights in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon compromis

Bon compromis entre l'hostal et l'hôtel classique, rapport qualité-prix imbattable. Douche petite, pas possible de régler la chaleur. Le personnel est très serviable et donne des conseils spontanément. Nous avions une chambre sans fenêtre peut-être seul vrai bémol. Clim, coffre fort et télé dans la chambre. A 400 mètres du superbe centre historique, du port, et du fort San felipe. À recommander jeunes couples, amis.
Stayed 3 nights in Sep 2017
Verified review

6/10 Okay

Liked: Staff & service

Normal

La pasamos bien. El hotel está un poco viejo, algunas cosas de las habitaciones deberían renovarse (nos cambiamos de habitación porque el aire acondicionado no funcionaba). Está bien ubicado, y su relación precio-calidad está bien. Sería bueno incluir desayuno. Es una buena opción para pagar barato dentro de la ciudad amurallada. El personal fue siempre muy amable.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
This is a cheap, no-frills hotel but it is comfortable and quiet and in a good area. The staff member on duty was very helpful and seemed never to go to sleep. The rooms (I stayed in two) were basic but adequate. Both had air conditioning and integral bathroom/ toilet but no exterior window.
Verified review

8/10 Good

Liked: Cleanliness

Para ir con amigos, no en familia.

Cuarto pequeño y achocado. Buena zona y buen trato.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Económico y agradable!

Es un pequeño hotel con sus instalaciones limpias y personal muy amable. Este hotel es para las personas que solo necesitan un sitio para dormir, queda en la calle de todos los hostels de Getsemani, se puede llegar a cualquier hora sin problema ya que está situado en una calle con bastante movimiento. Para desayunar recomiendo dos sitios: "aquí es el punto" y "corocoro", rico desayuno y bastante económico. Para comer algún pasabocas ligero a media cuadra venden unas ricas empanadas aunq la persona q atiende lo hace de mal gusto. En general es un sitio recomendable evaluando costo beneficio.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Convenient but lacks good management

For the price the rooms were great compared what you would normally get in this price range. I was missing a shower head and only had a pipe sticking out which they kept promising to pick fixed bit never was.
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

Decent for the price/location.

This place is not anything special, but it is a great area to stay in Cartagena if you want to just stroll around the neighborhood and have lots of food and nightlife options. The room could have been a lot cleaner, but it was actually surprisingly quiet (or maybe we were just so sleepy from our trip we slept through it all.) The bed was fairly comfy.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Muy regular

Me enviaron a casa san Roque, y el servicio dejó mucho que desear
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien accueilli propre dans le centre rue très anim

Quartier très animée climatisation chambre avec petite lucarne mais ça allait. Pas de petit déjeuner mais possible de prendre un thé ou café.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hustle and bustle

Good for people with not a lot of money and don't mind the bare basic in a room!
Verified review

8/10 Good

Boa relação custoXbenefício

Hotel simples com boa relação custoXbenefício. Não tinha café da manhã. O quarto que ficamos era bem pequeno e não tinha janela, então chegávamos e ligávamos o ar condicionado. Limpeza e arrumação diária, e o pessoal da recepção simpático. Quanto à localização, era bem perto da torre del relogio e cidade amuralhada, íamos a pé sempre! Também próximo ao castillo de san fellipe. A rua é meio estranha, mas bem movimentada, não nos sentimos inseguros. No último dia nosso ar deu defeito, era domingo e não tinha como consertar, o hotel estava cheio e como não havia outro quarto nos colocaram em outro hotel, do mesmo dono (casa san roque) que é bem próximo e no mesmo padrão ( esse quarto era maior). Ah, no check out a máquina de cartão estava com defeito, a sorte que tínhamos ainda pesos colombianos suficientes pra pagar o hotel. No final deu tudo certo rs Cartagena valeu a pena!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No es lo que parece

Muy mal. Al ingresar a la habitacion el olor a humedad te recibe, las sabanas sucias, no dispones de toallas, excepto de una pequeña toalla de manos sucia. El colchon de La cama Pesimo. Incomodo, en la foto del hotel la habitacion y la cama se ven muy bonitas, pero son engañosas. Ademas es una zona insegura. Por ese precio se consigue un hotel mejor.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

DISFRUTE TOTAL

En general bien, en realidad Enrique es mi hermano el nos hizo el favor de la tarjeta, pero finalmente se pago en efectivo y mi nombre es Nubia Betancourt y el de mi esposo Carlos Arturo Muñoz. Muchas gracias la atención fue buena.
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, room comfort

No hicieron bien mi reserva

Llegamos y sólo habían reservado para uno en vez de tres. No tenían habitaciones y nos recolocaron en otro hotel.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Worth the money

Nice little hotel , good standard for the price round that area. Comfortable bed , spacious compared to others we stayed at and good location
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfecha!!

Muy bien, regreso sin pensarlo
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort