Hotel Portal de San Diego by HMC

Bed & breakfast with free breakfast, a short walk to Clock Tower

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Where to?

Dates

July 2025

August 2025

32-inch flat-screen TV with satellite channels, TV

Family Room | Minibar, in-room safe, free WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included
Room service
Housekeeping
Laundry
24/7 front desk
Air conditioning

Explore the area

Calle 2 de Badillo # 36 - 17, Centro Historico, Cartagena, Bolivar, 130001

Clock Tower
‪3 min walk‬
Walls of Cartagena
‪5 min walk‬
Cartagena de Indias Convention Center
‪6 min walk‬
Cartagena (CTG-Rafael Núñez Intl.)
‪7 min drive‬

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Room options

Deluxe Double or Twin Room

Sleeps 2
1 King Bed OR 2 Twin Beds

Family Room

City view
Sleeps 4
2 Queen Beds

Standard Double Room

Sleeps 2
1 Double Bed

About the neighborhood

Cartagena

Located in Cartagena Walled City, Hotel Portal de San Diego by HMC is within a 5-minute walk of Clock Tower and within 15 minutes of other popular attractions like Cartagena de Indias Convention Center. The 11 rooms at this 3.5-star bed & breakfast include minibars and flat-screen TVs and guests can enjoy free breakfast.

View more B&B in Cartagena

What's nearby

Clock Tower - 3 min walk - 0.2 miles
Bolivar Square - 5 min walk - 0.3 miles
Walls of Cartagena - 5 min walk - 0.3 miles
Cartagena de Indias Convention Center - 6 min walk - 0.4 miles
Bocagrande Beach - 3 min drive - 1.1 miles

Getting around

Rafael Nunez Intl. Airport (CTG) - 9 min drive

Restaurants

‪Restaurante Candé - ‬1 min walk
Pezetarian
‪San Valentín Restaurante - Bar - ‬2 min walk
‪Amaretto - ‬2 min walk
‪La Esquina del pan de Bono - ‬1 min walk

About this property

Hotel Portal de San Diego by HMC

Bed & breakfast with free breakfast, a short walk to Clock Tower

Guests staying at Hotel Portal de San Diego by HMC enjoy free WiFi in public areas, laundry facilities, and a garden. Airport transportation is made easy with an airport shuttle for COP 45000 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage.

32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include minibars, safes, and phones.

Languages

English, Spanish

Similar properties

Enjoy a serene sea view from the comfort of this stylish room, featuring a plush bed, flat-screen TV, and cozy seating area.

Pool
Breakfast included
Free WiFi
Restaurant

$112 nightly

Jul 19 - Jul 20

All taxes and fees included in total

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Garden

Room amenities

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

32-inch flat-screen TV with satellite channels

Food and drink

Limited room service
Minibar

Air conditioning (climate-controlled)
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: COP 45000 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Check-in: 3 PM
Check-out: 1 PM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards.

Additional information about polices, regulations, and more:

Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
No rollaway or extra beds are available.

Property is also known as

Hotel Portal de San Diego

Hotel Portal de San Diego Cartagena

Portal de San Diego

Portal de San Diego Cartagena

Portal San Diego

Portal De San Diego Hotel Cartagena

Hotel Portal San Diego HMC Cartagena

Hotel Portal San Diego HMC

Portal San Diego HMC Cartagena

Portal San Diego HMC

Portal Diego By Hmc Cartagena

Hotel Portal de San Diego by HMC Cartagena

Hotel Portal de San Diego by HMC Bed & breakfast

Hotel Portal de San Diego by HMC Bed & breakfast Cartagena

Frequently asked questions

Is a free cancellation option available at Hotel Portal de San Diego by HMC?

Hotel Portal de San Diego by HMC offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do near Hotel Portal de San Diego by HMC?

This bed & breakfast is situated in Cartagena Walled City, just steps from Clock Tower and Fernandez Madrid Park, and within a short walk of House of Gabriel Garcia Marquez. You'll also find Bolivar Square and Plaza Santo Domingo less than a mile away.

Is parking available on site at Hotel Portal de San Diego by HMC?

No, there isn't parking available at the bed & breakfast.

Does Hotel Portal de San Diego by HMC include a casino?

No, Hotel Portal de San Diego by HMC doesn't have a casino.

Is there an indoor pool at Hotel Portal de San Diego by HMC?

No, there is no indoor pool at this bed & breakfast.

What will couples enjoy most about a stay at Hotel Portal de San Diego by HMC?

Couples staying at this bed u0026 breakfast will appreciate amenities like a minibar as well as free breakfast and concierge services.

Does Hotel Portal de San Diego by HMC have a hot tub?

No, there isn't a spa tub at this bed & breakfast.

Does Hotel Portal de San Diego by HMC have a restaurant that serves breakfast?

Hotel Portal de San Diego by HMC offers free cooked-to-order breakfasts each morning though there is no restaurant.

Does Hotel Portal de San Diego by HMC allow pets to stay for free?

No, pets aren't allowed at Hotel Portal de San Diego by HMC.

Are there connecting rooms at Hotel Portal de San Diego by HMC?

No, this bed & breakfast doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Portal de San Diego by HMC?

The closest major airport to Hotel Portal de San Diego by HMC is Rafael Nunez Intl. Airport (CTG), which is 4.3 mi away (9 minutes by car).

Are there rooms with balconies that I can book at Hotel Portal de San Diego by HMC?

No, there aren't any guestrooms with balconies at Hotel Portal de San Diego by HMC.

Hotel Portal de San Diego by HMC Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Property conditions & facilities

8/10 Good

Kal, Atlanta

Oct 28, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Town Gem

Very nice and small hotel located in old time. I will definitely stay here again.

Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

May 5, 2017

Liked: Staff & service

Disliked: Cleanliness, room comfort

Good Location for the price and friendly staff

This hotel has a good location in the walled city and a helpful staff, but the rest is disappointing. Towels and sheets had holes and stains. Room didn't have a closet, safe, or a working iron. The air conditioner worked, just took a long time to cool down the room and housekeeping would shut it off after cleaning the room. The staff was great and very helpful but the actual room was bad.

8/10 Good

Verified traveler

Feb 20, 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Our bedroom was on the front of the hotel and was so noisy at night. Good situation and beautiful place, excellent staff

6/10 Okay

Maria

Nov 19, 2016

The problem was Hotel.com.

The big problem was that when we arrived, they said they never received our reservation from Hotel.com. So, the problem here is Hotel.com. And it is the second time that we have a problem with our reservation with Hotel.com. The people from Hotel Portal de San Diego was very nice and helpful, and they found another hotel for us. We stayed one night there and next day we had to move to another hotel.......Not something that we had planned.....

8/10 Good

Jackie, New York

Jun 7, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple & good low cost hotel with perfect location

I stayed here for one night. I would recommend this hotel for anyone looking for something low cost with a great central location in the old city. There were lots of great shops on the same street where you could buy gifts, food, water, etc. and all the attractions in the old city were just a short walk away. They keep the front door of the hotel locked and you have to ring the doorbell to get in, which I liked because I felt very safe traveling on my own. The hotel and location felt safe and the staff was nice. I didn't ask for much but they watched my bags for me when I got there very early and couldn't check in yet so that I walked around and did some siteseeing without having to worry about my luggage. And they helped me get a taxi back to the airport quickly when I asked. The room was small but I wasn't expecting it to be big. There was a window with a view of some rooftops, which was pretty, the shower had hot water, there was an air conditioner that worked great, and the wifi was amazing from my room. The breakfast was good too - nothing fancy but they had coffee, juice, fruit, eggs, which seems to be the typical thing at most places I stayed in Colombia (some hotels did eggs without the fruit). I had no issues and I would definitely stay here again if I was looking to stay somewhere simple and save some money with a great location and all the amenities I need without anything fancy or extravagant.

8/10 Good

Rockower, Washington, DC

Jun 6, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, affordable hotel in the heart of Cartagena

Nice, affordable hotel in the heart of Cartagena. All the modest comforts needed in a great location

6/10 Okay

ALBERTO, Montreal

Mar 29, 2016

Liked: Cleanliness, property conditions & facilities

Relatively small room but confortable. Bkfst contained the essentials. Very clean. Well man tainted. If you go to Cartagena is to walk around and you use the hotel room to wash and sleep. It does the job. For the price I consider it a very good deal. Yes I recommend it and I would return.

8/10 Good

Cindy, Washington, DC

Feb 22, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great B&B in the old section of Cartagena

This hotel was simply amazing- very secure, very easy to get to, very easy to be comfortable in. The inner courtyard was a great place for my friends and I to hang out, and a wonderful breakfast location in the mornings. The breakfast wasn't the best ever, but certainly was amazing to have included in the stay and very convenient. But my real review goes to the staff here- it seems like we ran into ever possible issue and they helped us out completely through everything! We arrived around midnight from the airport, and the desk is staffed 24/7, so there was no issue with checking in late. We ended up having one more person in our group than we thought we would when we booked the hotel, and they worked with us to accommodate the extra guest. And then we discovered we had accidentally booked only 2 nights instead of 3 (I know, we were terrible guests), but they shuffled some guests around to a sister hotel so that we could stay one more night in our same rooms. And that's on top of their usual duties, and helping to book an island tour for the day. I'm sure it isn't the best hotel in Cartagena, but it was clean and comfortable and just what my group needed for a few nights!

10/10 Excellent

carrie, Saint Paul, Minnesota

Feb 11, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint room in heart of Walled City

This room was the perfect size. I like a small, quaint, simple room though. There are no bells and whistles besides a free breakfast. There is a TV but who watches TV on a vacation? It is right in the walled city, but not right in middle of the noisiest nightlife part. 2 blocks away you can find cute restaurants. 10 minute $5 cab ride to airport

8/10 Good

jessica, Boston

Feb 9, 2016

Liked: Staff & service

Overall good stay. Staff was friendly and free breakfast is included. Rooms were basic, but clean. Location was close to many things, but a few blocks from some of the nicer streets. Recommend Kilo on the block for a great dinner (pricier side)!

6/10 Okay

George, Houston

Jan 21, 2016

Liked: Cleanliness, staff & service, property conditions & facilities

Good price and location, but impossible to rest

Overall, the attention was great. If you want to rest, don't stay here. There is excessive noise, mostly coming from inside the hotel that is controllable but they don't attempt to fix. Loud door bell (imagine hearing that all night long. Why not a light that only the receptionist sees), drunks coming in, reggaeton blaring next door and front desk doing nothing about it, kitchen slamming dishes waking up ever guest at 7 and not apologizing.

6/10 Okay

Juan

Jan 4, 2016

Liked: Cleanliness, staff & service

8/10 Good

Verified traveler

Dec 6, 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Good Value with Great Central Location

Great central location right in the heart of old town Cartagena. Fairly basic accommodations but clean and has what you need. Air conditioning is only in each individual guest room; the common areas can be hot but are shaded. Front desk speaks English. Adequate fruit and eggs with bread breakfast. Satisfied with this place and think it provided good value.

2/10 Terrible

Verified traveler

Nov 3, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

We were offered the room behind the reception area. No privacy at all. It probably used to be their office. We declined to stay there. The only option was offered a very small space( I would not call it a room) with a bed for one person. Quality of breakfast just joke. Stuff- completely confused, no help at all. Minibar had an open bottle of wine. I am not sure if the room was cleaned, and checked. I would never recommended that place anyone. So many other options that pleasant.

6/10 Okay

Dave, Huntsville, AL

Sep 17, 2015

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Acceptable, but Tiny

I think this is probably true of most hotels in the Old City, but the room was incredibly tiny--there wasn't even enough room for a chair, so the bed was the only place to sit. Cartagena is very hot and humid, but the window in the bathroom is open air--a kind of lattice frame, but no glass, allowing the outside air to come in--If you wanted the room to be cool, you had to keep the bathroom door closed. This open window resulted in a constant battle with ants. The staff, however, was extremely friendly and ready to help in any way they could.

8/10 Good

Dave, Huntsville, AL

Sep 8, 2015

Liked: Cleanliness, staff & service

Disliked: Room comfort

Comfortable, no frills hotel in a good location

The rooms are quite small, but I had friends in another hotel in the old city and they said the same about theirs. Because it is so old, space is very limited--if you want a larger room, probably should opt for Bocagrande. The reason I gave it a 2 for room comfort is that there's not even enough room for a chair in this room. The location is good--close to a lot of things--and the staff was as helpful and courteous as they could possibly be. The construction is rather old--the place hasn't been remodeled in awhile, but there's nothing particularly wrong with it. Just be willing to tell the many street vendors, "No, gracias"--they will constantly bug you to buy stuff, and the initial price they quote is usually about double what they will really accept.

6/10 Okay

Lindsey , toronto

Aug 9, 2015

Liked: Cleanliness, staff & service

Disliked: Room comfort

Good location but would not go back

The hotel was okay for the price but the Air Conditoner we so noisy that we couldn't sleep. We had to turn it off because of the noise but then the room was too hot. The bed was not that comfortable and the pillows were not comfortable. The staff were nice and the breakfast was good.

10/10 Excellent

George

Jul 5, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would book it again.

Excellent

10/10 Excellent

Katia , Salt lake city

Jun 7, 2015

Liked: Cleanliness, staff & service, room comfort

Good location, comfortable, great staff

This hotel was lovely and with the kindest staff--quiet and clean, not exactly spacious but enjoyable (like most boutique hotels).

8/10 Good

mati

May 22, 2014

Liked: Cleanliness, staff & service

Just what we needed

My wife and I stayed in this hotel 2 nights in may, location was excellent we walked everywhere within the walled city and a short taxi ride to the airport. The staff was very helpful and polite they gave us a map upon arrival and told us the main tourist destinations. Our room was small, just a bed a cooler a small closet a desk and the bathroom, but very clean, free wifi worked better in the lobby area than in the rooms. The hotel does not have any other amenities but if you are not looking to stay in the room all day it will be perfect for you. They also served a yummy breakfast (eggs made to order, fresh fruit, juice and coffee)

4/10 Poor

seaNYC

Sep 3, 2013

Liked: Staff & service

Disliked: Cleanliness, room comfort

Doesn't quite reach "You get what you paid for" status

We were looking for a hotel in Cartagena's city center and this Hotel Portal de San Diego is ideally located. Originally we were going to pay up and stay at the Sofitel but were swayed by fairly good reviews and a much better price point (~$80). In hindsight we should have booked at Sofitel. San Diego has about 10-12 rooms, half of which are either behind the hotel lobby desk or in front of the dining area on the main floor. We stayed in the room directly behind the front desk. We could hear them and vice versa. Also, cleanliness was an issue: we found what looked to be bloodstains on the sheets after checking in. Aside from the good location, the staff was very friendly and helpful. In conclusion, I wouldn't recommend this hotel but if you are going to book, insist on an upper level room.

10/10 Excellent

melina, argentina

Jun 1, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice

Great value for money Very charming, clean and perfectly located

8/10 Good

Bill, Williamsburg, VA, USA

Oct 29, 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place, Nice People

I was at Hotel Portal de San Diego for four nights on a business trip in October 2012. My room was on the 3rd floor. It was pretty basic but attractive and comfortable. Everything was very clean and the staff was friendly and helpful to me. The hotel is beautifully decorated inside. It is well-located in the historic center, only a few blocks from The Hard Rock Cafe and many shops and restaurants are nearby. A great hot al a carte breakfast was served and there was a stocked refrigerator ($1.00 beer) in the room. A few downside items were no desk or chair and a weak and unusable Wi-Fi signal (but a computer in the lobby). There was an air conditioning unit in the room but the very clean and modern bath was open to the weather through a concrete grille in the wall. That seemed strange to me. The lobby and public rooms were also open to the weather and were fairly warm. But I really liked the hotel, staf, and location and would definitely stay there again.

10/10 Excellent

Verified traveler

Nov 29, 2011

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was as good as you could ask for.

Small, quaint and beautiful hotel. An ideal location. Wonderful staff and service. Wonderful breakfasts. Very attentive and caring staff.

6/10 Okay

Danguole, Reno, NV

Sep 8, 2010

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Save some money and look elsewhere.

I traveled to Colombia and stayed in hostels most of the way, but with Cartagena being my last stop, I wanted to treat myself to a real hotel, and I kind of wish I would've just gotten a private room in a hostel. The good about Portal de San Diego: -The location is excellent: right in the heart of the walled city/historic center of Cartagena. There are bars, grocery stores and restaurants just yards away, too. -The staff are friendly and helpful. -I only ate breakfast here once, and it was good. -It's safe; you get buzzed into the building. The bad: -Terrible showers, considering the price. Poor water pressure, and lack of hot water at times. The temperature was also difficult to control. -Not spotlessly clean; my sheets and pillows had an odd smell the first night, until they were changed I suppose. There were also a couple small stains on my sheet that first night. -The wireless internet was fickle and would come off and on... Annoying. -The TV in the room is useless; basically static on all channels. I don't watch TV at all when traveling, but it bothers me that I probably paid for something unusable. -It's not very quiet; I had earplugs, so I slept fine, but without them I'd imagine it'd be difficult to get a good night's sleep. In sum, stay somewhere else and save some money. I stayed in cleaner hostels with better showers and more reliable internet for a fraction of the price.

Hotel Portal de San Diego by HMC

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Photo gallery for Hotel Portal de San Diego by HMC

Reviews

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

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Deluxe Double or Twin Room

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Family Room

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Standard Double Room

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About the neighborhood

Cartagena

What's nearby

Getting around

Restaurants

About this property

Hotel Portal de San Diego by HMC

Languages

Similar properties

Hotel Regatta Cartagena

Hotel Regatta Cartagena

Property amenities

Internet

Parking and transportation

Food and drink

Family friendly

Conveniences

Guest services

Outdoors

Room amenities

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Hotel Portal de San Diego by HMC Reviews

Reviews

Good

8.2/10

8.6/10

7.6/10

Reviews

8/10 Good

Kal, Atlanta

Old Town Gem

Kal

4/10 Poor

Verified traveler

Good Location for the price and friendly staff

Verified traveler

8/10 Good

Verified traveler

Verified traveler

6/10 Okay

Maria

The problem was Hotel.com.

Maria

8/10 Good

Jackie, New York

Simple & good low cost hotel with perfect location

Jackie